Furniture Village - FC Norwich Reviews 

1,796
TrustScore 5 out of 5

4.9

Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, Norfolk, GB


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Rated 5 out of 5 stars

Delivery was prompt. Richard and James got on with the job in hand. Two sofas were unpacked, feet put on and gliders . Positioned where we requested them to be. Showed us fire safety labels etc. They... See more

Rated 4 out of 5 stars

The delivery was great, Richard and Alex arrived within the allotted time. They put all protective covers down throughout. They were polite, professional and explained what they needed. They were c... See more

Rated 5 out of 5 stars

Fantastic service from Dan and James! They delivered our new dining table and did a brilliant job constructing it for us. They were both friendly, professional and really careful throughout the whole... See more

Rated 5 out of 5 stars

After a very long wait our new corner unit arrived this morning. The two delivery drivers - Richard and James were brilliant. They brought in the parts and assembled with great care. They were very po... See more


Company details


Contact info

  • Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Norfolk, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,796)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely polite drivers

Extremely polite drivers .
Richard and Andy arrived in the time I’d been notified and gave me hints on how to move the packages once the room I was decorating was finished .
Excellent service

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from Furniture…

Good communication from Furniture Village and a courtesy from the delivery team of how soon the delivery would be made.
When I purchased the sofa in store I left clear instructions that my flat was on the second floor and that the arm rests needed to be removed in order to carry the sofa upstairs. Unfortunately these were not passed on to the delivery team
Richard and Darren took this in their side and disassembled the sofa on the pavement outside and soon had the sofa in its new place reassembled.
Richard and Darren are a credit to your delivery team. Great work
Thank you!!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Quality service and nice staff

Staff were nice, both in-store and for delivery. There was an impressive selection of very nice products with lots of different accomodations in offer. Delivery staff were also very quick and helpful.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of furniture

Came on time and carried the furniture to its alloted place. It was very hot and they cheerully accepted a cold drink. Two very.nice and polite young lads. A credit to the company

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good job.

Richard and Darren (the people who delivered/installed our furniture) were polite, methodical and efficient. They laid down mats/blankets down to protect the floor. They made no mess or fuss. A first class job.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Richard & Darren were great

Richard & Darren were great. They handled an awkward delivery situation (having to block the road briefly) very politely and professionally and took the very heavy matress upstairs for us. Excellent job, thank you

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Richard and Andy

The two delivery guys Richard and Andy were fantastic. Very courteous and professional. They completed the job very efficiently.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly delivery team

Friendly delivery team, installation was quick & tidy. Both guys offered tips and advice to ensure the best from my bed & mattress

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Can't fault the service from the delivery guys at furniture village, very polite and respectful to our home, sofa put together and placed where we wanted, very happy 😊
Thanks guys.(Richard & Darren)

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Smiley Friendly CHAPPIES from Furniture Village.

Everything was efficient - Richard and Darren arrived on time, they were friendly, efficient and knew their stuff. Everything (2 chairs and a sofa) was unpacked, brought into the house and placed in our living room expertly and properly and with care. They were the original SMILEY FRIENDLY CHAPPIES FROM FURNITURE VILLAGE !

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

James and Alex lovely guys

James and Alex were very helpful and nice guys
Everything delivered and assembled without any issue
Dustsheets was laid down before they started which was nice to see

June 6, 2026
Unprompted review

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