Furniture Village - FC Poole Reviews 

1,625
TrustScore 5 out of 5

4.9

Broadstone Way 10, BH15 3TE Poole, England, GB


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Rated 5 out of 5 stars

Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more

Rated 5 out of 5 stars

Thank you Rob and Joe, from the Poole store. lovely friendly delivery service, within the time frame given,table and chairs all built with no fuss and all built quietly, so as not to wake my sleeping... See more

Rated 5 out of 5 stars

We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more

Rated 4 out of 5 stars

Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more


Company details


Contact info

  • Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,625)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Great effort

Rob and Joe worked really hard to bring our sofas and dining set up our very steep driveway. They weren’t able to bring the truck up due to the steep driveway but took to the challenge very well. Thank you both

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Our delivery was on time and we couldn’t have had two nicer men. They were friendly but very professional and respected our home . We had the messages letting us know what time to expect them . Rob and Joe , thank you very much for our efficient delivery service.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

The Professionals

Polite and helpful. Very friendly. Removed old furniture.
Assembled new. Looks Fab! Thanks Rob and Joe Great Job!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Rob and Joe

Huge shoutout to Rob and Joe for delivering my furniture today!! They assembled my dining set perfectly, were super polite, and didn’t leave a speck of mess behind. They even kept me updated on their arrival time. If you get these two for your delivery, you’re in great hands! Excellent job all around!!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly drivers

Very friendly drivers. Put together quickly. Very helpful. Didn’t leave a mess and was very respectful of put home. Would use again and if I could give more than 5 stars I would

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Our delivery team Rob and Joe were…

Our delivery team Rob and Joe were absolutely brilliant. They were very friendly and professional. They managed to navigate our narrow hallway and bring in our lovely new sofa with no issues at all. Thank you very much guys

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of Sofa by Rob and Joe

Rob and Joe delivered our sofa swiftly and covered all floors when bringing the sofa in. They were both very friendly and easy going. Only took a short while to set the sofa up and we are very pleased with the quality, wouldn't expect anything else from Furniture Village. Thankyou

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Delivery Experience

Very helpful staff in the store, that spent a lot of time with us asking all our questions.

Delivery was delayed due to world events, but we were kept well informed.

The delivery drivers were excellent. They called in advance and let us know they were coming. Very friendly, great sense of humour and very careful in our home. We would like to thank them for their professionalism and their very friendly and approachable nature. They were brilliant.

April 24, 2026
Unprompted review

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