Furniture Village - FC Poole Reviews 

1,625
TrustScore 5 out of 5

4.9

Broadstone Way 10, BH15 3TE Poole, England, GB


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Rated 5 out of 5 stars

Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more

Rated 5 out of 5 stars

Thank you Rob and Joe, from the Poole store. lovely friendly delivery service, within the time frame given,table and chairs all built with no fuss and all built quietly, so as not to wake my sleeping... See more

Rated 5 out of 5 stars

We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more

Rated 4 out of 5 stars

Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more


Company details


Contact info

  • Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,625)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

New sofa…

Bought a new sofa which we are very happy with. No hard sales tactics which was refreshing. Very friendly delivery guys. Protected the carpets and explained in detail about the product. Couldn't be happier.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

Overall good service

I found it difficult to call back after message left from delivery
Good delivery service from Ali and Ricky
They were very obliging, They removed all packaging and took it away.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was contacted 10 minutes before the sofa arrived, which meant I knew when the sofa would be here. The guys, Rob and Joe, were pleasant, professional, courteous, and friendly. I actually had some laughs with Joe while he assembled my sofa; meanwhile Rob cleared away packaging and rubbish to leave a clean and tidy place. It was a pleasure to have these two deliver my sofa, hence the 5 stars. Thankyou.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The friendly, polite, efficient and patient staff. From Adam in the showroom to Ali and Ricky who delivered the order. Nothing was ever too much trouble. From placing the order in March until delivery on May 7th.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery Team perfect

Nice friendly father and son team . . Respected my property built it all and tested it . Highly recommend them . Thank you so much . Glad we took the window out and had 2 helpers for you . Keep up the good work

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They managed to find us a dining room table and chairs and sofa that was in stock, so we didn't need to wait long for a delivery. Staff very professional and helpful in the shop. Rob and Joe who delivered the items on Bank Holiday Monday were so polite, and made sure they put covers down to protect the floor when they were assembling the items and cleared away all packaging. Thankyou to everyone.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Rob and Joey delivered our new mattress…

Rob and Joey delivered our new mattress today and disposed of our old one. They are both ery professional and helpful. Extremely tidy and respectful of your new goods and your home. Excellent, well done and thank you. Mark and Sharon Bond

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent team work

Friendly, professional and respectful. Delivered the sofa, put it together and took the rubbish away. All done with care and swiftly. Thank you Rob & Joe.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Service and delivery of chair

Ali and Ricky arrived within the time stated. They were most polite and considerate. They handled my chair carefully and were most respectful to my home. I am very happy with my chair and most of all the service provided by Victoria, Ali and Ricky. I highly recommend Furniture Village

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Ali & Ricky were brilliant, arrived on time and super friendly. We ordered a mattress and within a week it has arrived, highly recommended furniture village!

May 2, 2026
Unprompted review

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