Furniture Village - FC Poole Reviews 

1,625
TrustScore 5 out of 5

4.9

Broadstone Way 10, BH15 3TE Poole, England, GB


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Rated 5 out of 5 stars

Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more

Rated 5 out of 5 stars

Thank you Rob and Joe, from the Poole store. lovely friendly delivery service, within the time frame given,table and chairs all built with no fuss and all built quietly, so as not to wake my sleeping... See more

Rated 5 out of 5 stars

We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more

Rated 4 out of 5 stars

Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more


Company details


Contact info

  • Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,625)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole purchasing process was…

The whole purchasing process was friendly and easy. No hard sell, just good advice and options. The two delivery guys were extremely professional. Kept me informed of delivery window, arriving promptly as advised. Ensured good protection of our home and were careful throughout the whole process. Fantastic job all round - thank you.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. I was able to track exactly where the delivery van was. Ali and Ricky were very considerate to ensure they made no mess and were efficient and friendly. Faultless service!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Drivers very friendly and bubbly (even…

Drivers very friendly and bubbly (even though it was raining). Even offered to help me move a mattress from my front room to upstairs which, I didn’t expect. Credit to them both; wish all your customers experience this kind of service from the drivers.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Super delivery team

Super delivery team. Kept informed of time scale. Polite delivery men, covered floors, removed shoes etc. placed furniture in the right places, explained how to work the sofa.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Who knew that choosing a new sofa was…

Who knew that choosing a new sofa was so complicated!! Thanks to Dan for his patience and advice and for never making us feel under pressure to make a purchase. Also for costing the many configurations of the sofa that we considered. Top bloke. Just waiting for delivery now.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture village

Ali and Ricky delivery team were super helpful took the sofa apart and installed it, great communication on delivery times. The poole manager was so helpful the fact that they were able to lend us a stock sofa until ours is ready is top quality service from furniture village. Leo the sales rep was ever so polite and supportive with helping is choose our sofa. Thank you everyone.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Ricky and Paul the delivery people in…

Ricky and Paul the delivery people in my opinion went above and beyond normal for a pair who seem very busy. They not only were pleasant and respectful but took real care of my home. Big thank you to Ricky and Paul and to furniture village the new bed looks fantastic

June 2, 2026
Unprompted review

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