Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more
Location
Switch locationBroadstone Way 10, BH15 3TE Poole, England, GB
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We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more
What a lovely delight to have two delivery drivers with such a lovely attitude. Ali and Paul thank you for taking care of my sofa delivery.
Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more
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Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom
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10/10 for Rob and Joe both when they…
10/10 for Rob and Joe both when they delivered the loan furniture and then when they delivered the ordered 3 Piece Suite. In spite of being the 6th customer on a hot day with 2 flights of stairs to navigate they acted with full professional attitude and good humour. All done and set up in the blink of an eye. Good Job guys. Many Thanks Malcolm & Margaret. PS Don't forget to leave a review for quality of Customers
Arrived on time
Arrived on time, courteous delivery men who quickly assembled the bed and took away all the packaging.
Everything to schedule
Everything to schedule.
Delivery team extremely professional
Salesman extremely helpful knowledgeable and relaxed
Great delivery experience
We were really pleased by the way Rob and Joe delivered and then assembled a swivel chair. Professional and friendly service.
Excellent service Karl and Ruys was…
Excellent service Karl and Ruys was very polite and helpful
Delivery drivers Ali and Ricky amazing…
Delivery drivers Ali and Ricky amazing so professional and happy was reassured that the furniture would fit through my door such a great delivery team
New sofa delivery
Absolutely delighted with the delivery of our new sofa. The two gentlemen who delivered it were friendly, polite and very professional from start to finish. They took great care bringing the sofa into our home and were happy to help with positioning it exactly where we wanted it.
They were a pleasure to deal with and really made the whole experience stress-free. Excellent customer service and a credit to the company. Thank you both!
Would highly recommend
All the staff that we spoke to and handled our delivery were lovely and really helpful. They kept us informed on the progress of our order and the times of the delivery. Rob and Joe our delivery staff were lovely. Would highly recommend.
Prompt and polite delivery
Prompt and polite delivery. Table was quickly assembled.
Fantastic service
Fantastic service. Rob and Joe were very friendly and efficient.
First class service from furniture…
First class service from furniture village and a special mention to their home delivery specialist team of Ali and Ricky. Polite, punctual and professional, couldn't ask for more👌
Ali & Ricky delivered our suite today
Ali & Ricky delivered our suite today. They were polite, clean, on time and took all the rubbish with them. Thank Furniture Village Poole great from the beginning to the end.
Thank you
Delivery time kept uodated and very…
Delivery time kept uodated and very friendly delivery men, Ali and Rick. Very professional and helpful. Thank you 😊
Exceptional service by professional
Exceptional service by professional, courteous and prompt drivers. Good communication and very satisfactory furniture assembly. Highly recommended.
Both Ali and Ricky excellent employees…
Both Ali and Ricky excellent employees and were very careful at bringing the settee and chair in and explained how they worked. Nice couple of guys 👍
The whole purchasing process was…
The whole purchasing process was friendly and easy. No hard sell, just good advice and options. The two delivery guys were extremely professional. Kept me informed of delivery window, arriving promptly as advised. Ensured good protection of our home and were careful throughout the whole process. Fantastic job all round - thank you.
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