Furniture Village - FC Poole Reviews 

1,623
TrustScore 5 out of 5

4.9

Broadstone Way 10, BH15 3TE Poole, England, GB


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Rated 5 out of 5 stars

Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more

Rated 5 out of 5 stars

We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more

Rated 5 out of 5 stars

What a lovely delight to have two delivery drivers with such a lovely attitude. Ali and Paul thank you for taking care of my sofa delivery.

Rated 4 out of 5 stars

Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more


Company details


Contact info

  • Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,623)

64,585 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 for Rob and Joe both when they…

10/10 for Rob and Joe both when they delivered the loan furniture and then when they delivered the ordered 3 Piece Suite. In spite of being the 6th customer on a hot day with 2 flights of stairs to navigate they acted with full professional attitude and good humour. All done and set up in the blink of an eye. Good Job guys. Many Thanks Malcolm & Margaret. PS Don't forget to leave a review for quality of Customers

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

New sofa delivery

Absolutely delighted with the delivery of our new sofa. The two gentlemen who delivered it were friendly, polite and very professional from start to finish. They took great care bringing the sofa into our home and were happy to help with positioning it exactly where we wanted it.
They were a pleasure to deal with and really made the whole experience stress-free. Excellent customer service and a credit to the company. Thank you both!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

All the staff that we spoke to and handled our delivery were lovely and really helpful. They kept us informed on the progress of our order and the times of the delivery. Rob and Joe our delivery staff were lovely. Would highly recommend.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ali & Ricky delivered our suite today

Ali & Ricky delivered our suite today. They were polite, clean, on time and took all the rubbish with them. Thank Furniture Village Poole great from the beginning to the end.
Thank you

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

The whole purchasing process was…

The whole purchasing process was friendly and easy. No hard sell, just good advice and options. The two delivery guys were extremely professional. Kept me informed of delivery window, arriving promptly as advised. Ensured good protection of our home and were careful throughout the whole process. Fantastic job all round - thank you.

June 12, 2026
Unprompted review

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