Furniture Village - FC Poole Reviews 

1,621
TrustScore 5 out of 5

4.9

Broadstone Way 10, BH15 3TE Poole, England, GB


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Rated 5 out of 5 stars

Delivery was spot on . Text followed by phone call when 15mins away.delivery guys , Rob & Joe were absolutely brilliant.. Professional, and efficient. Delivered to 1st floor flat, no lift bur no probl... See more

Rated 5 out of 5 stars

We knew exactly what sofa we were looking for and, after experiencing pushy sales people in other stores, it was so nice to walk into furniture village, find exactly what we wanted without having any... See more

Rated 5 out of 5 stars

What a lovely delight to have two delivery drivers with such a lovely attitude. Ali and Paul thank you for taking care of my sofa delivery.

Rated 4 out of 5 stars

Rob and Joe did a great job delivering and assembling our new bed. They were 5*. There was a hiccup on timing, as due to other staff illness the delivery was on the right day, but much later than ex... See more


Company details


Contact info

  • Broadstone Way 10, BH15 3TE, Poole, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,621)

64,585 reviews in the last 12 months

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Rated 5 out of 5 stars

Rob and Joe were brilliant today!

Rob and Joe were brilliant today. They were super helpful by keeping us constantly updated of their expected arrival time. Very organised and respectful of other flat residents’ needs when unloading our three large pieces of furniture. Nothing was too much trouble, even though we’re on the second floor with no lift! They were polite and courteous, respectful of our property and worked at a consistent pace, despite the heat and a lot of stairs to climb. Their work was very thorough, as was their explanation to us regarding the care/operation of each piece of furniture. Very satisfied indeed. Thank you.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

The delivery turn up in the pre allocated slot and I was notified prior to delivery.
The driver and mate were both very professional, careful and polite.
The service went very smoothly and the team were excellent after a long hot day on their last delivery.

July 7, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery from ordering to delivery is…

Delivery from ordering to delivery is slow at two months. The delivery drivers were professional, courteous and quick. No problems what so ever with them. We look forward to enjoying our new suite when we return from holiday.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery by Lee and Karl.

Lee and Karl delivered our new corner sofa today. They were extremely polite and friendly as well as efficient in assembling it.
Well done lads, thank you.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Staff very helpful took tome to rxplain…

Staff very helpful took tome to rxplain the ins and outs of different brands and directed us tobarios special offers. AT the rnd of the day purchased two sofas and advised my so and his wige to visit the gollowimg weekend to biew some dining furnithu Thanks

June 17, 2026
Rated 5 out of 5 stars

Very professional!!

Both the delivery guys were very professional, did the assembly with perfection. Explained everything and respected our time and property! Smiling even with the weather being so hot! Thanks guys!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service! Rob and Joe were fantastic—friendly, professional, and incredibly helpful. They assembled all the furniture efficiently and took the time to explain everything clearly. An excellent job from start to finish. Thank you!

June 22, 2026
Unprompted review

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