Furniture Village - Gillingham Reviews 

2,547
TrustScore 4.5 out of 5

4.7

Will Adams Way, ME8 6BY Gillingham, GB


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Rated 5 out of 5 stars

Paul was super helpful and really easy to get along with! He gave us a great deal and we’re really happy with our decision to buy from Furniture Village. They felt much more relaxed and welcoming than... See more

Rated 5 out of 5 stars

Good selection of the beds we were looking for.extremely Well looked after by Gino. Excellent product knowledge and some real good advice. Looking forward to many comfortable nights sleeping in our ne... See more

Rated 5 out of 5 stars

Great product and service - We were left to browse all the store and only when we were ready was the sales assistant there to help us although there was delay in delivery by 4 weeks the sofa is amaz... See more

Rated 5 out of 5 stars

Great range of products, plenty of choice in sizes, colours, finishes (dining tables). Competitively priced. Friendly & helpful sales staff - not overly pushy & knew plenty about the products we were... See more


Company details


Contact info

  • Will Adams Way, ME8 6BY, Gillingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,547)

66,350 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase Experience

Paul was super helpful and really easy to get along with! He gave us a great deal and we’re really happy with our decision to buy from Furniture Village. They felt much more relaxed and welcoming than some of their competitors!

August 20, 2026
Rated 5 out of 5 stars

On entering the store I was approached…

On entering the store I was approached by Paul to offer his assistance, I said I was just looking and he was very polite and said to call him if I needed help , lovely staff I did not feel pestered like some stores , when I needed some assistance Paul was there gave me all the information I needed again I did not feel pressured into buying , I returned to the store an hour later to make my purchase again with help from Paul , absolute fantastic member of staff so helpful

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong bed delivered

Wrong bed delivered. Had to cancel decorating and wardrobe. My bedding is bagged up in front room Very disappointed

August 19, 2026
Furniture Village - Gillingham logo

Reply from Furniture Village - Gillingham

Good morning, I’m very sorry to hear that the wrong bed was delivered and for the inconvenience this has caused. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.
Kind regards, Gabriel

Rated 5 out of 5 stars

Clive was fantastic

Clive was fantastic. Great man and not pushy, he made you feel welcome and even made his own cookies for customers which is a great touch.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

We was in your Gillingham store for…table chairs

We was in your Gillingham store for over a hour and the sales person Tom was very nice and very informative and helped us with all our questions, absolutely nothing was too much trouble for him . He’s a asset to your company and I’d recommend him to my friends and family.

August 15, 2026
Unprompted review

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