Furniture Village - Gillingham Reviews 

2,605
TrustScore 4.5 out of 5

4.7

Will Adams Way, ME8 6BY Gillingham, GB


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Rated 5 out of 5 stars

Left alone to walk around and look at different options. Once we decided on what we liked it just look a couple of questions to change design of the chairs and place the order. No pressure or rush, ac... See more

Rated 5 out of 5 stars

Great selection of sofas were on display. A warm and welcoming store. Able to walk around and have relaxed look. Darhys our sales man acknowledged us with a friendly welcome and offered us a drink whi... See more

Rated 5 out of 5 stars

Absolutely delighted with our new dining room table and chairs. Very professional from start to finish. The salesman was very helpful which I know you expect when purchasing item but we had no pressur... See more

Rated 5 out of 5 stars

Darhys Nugent at your Gillingham store provided excellent customer service. He was extremely helpful and patient whilst we narrowed down our choices to a preferred option. He the explained without e... See more


Company details


Contact info

  • Will Adams Way, ME8 6BY, Gillingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,605)

64,776 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom, Gillingham

Tom, Gillingham store was so helpful and informative on our recent sofa purchase we made sure we saw him when we went back to order another item.
Despite it being very busy in a bank holiday weekend, he again offered efficient, great customer service and best price.
Very happy customers. Thank you

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Paul

Paul assisted us with our purchase, without being pushy. He was professional and super helpful and friendly. He completed our sale super quickly and efficiently which helped whilst shopping with our 2 young boys :)

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Soo much choice

There is soo much to choose from it is great! We found the sofa and table and chairs we loved!
The sales consultants we all very helpful. Kami explained the differences between the sofas we were looking at and work out which would be best for us. He also assisted us when we were looking at the tables. He was awesome!Thank you!

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village Gillingham Kent

Tom Rich sales consultant at the Gillingham Kent Store was knowledgeable about the dining room furniture we were considering buying.
He took us around store to locate individual items.
He explained purchasing options and delivery charges up front so no hidden charges.
We completed the purchase and it was a throughly pleasant experience

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

We went in for a browse not sure what…

We went in for a browse not sure what we were looking for, the sales assistants made us aware that they were there but there was no pushiness. Once we had made our choice a sales person was immediately available, Alif was very polite, helpful & knowledgeable, he explained everything to us with patience & understanding. All in all a very pleasant experience,

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Alif was very helpful

Alif was very helpful, he was very informative with regards to the furniture care plan and was incredibly knowledgeable about the products. 10/10 would shop here again.

August 15, 2026
Unprompted review

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