Furniture Village - Guildford Reviews 

Delivery personnel have zero customer service skills or training
Delivery slots should be able to be picked given this order was almost 9 thousand pounds. I received no phone call to say delivery was on the way

Gentleman was very helpful, knew the
Product well.

Great service, made some changes, although not permitted after placing the order, we were accommodated with the updates.

Very attentive agent who was keen to help us decide what would suit our requirements.

Iain McPhee was a breath of fresh air, very informative, friendly and concise, great service and an asset to the sales team at furniture village

Very helpful and knowledgeable

Great customer service, good product knowledge and advice.

Very helpful, didn't feel pressured and he was very patient as I kept changing my mind. Made what I thought was going to be very stressful and enjoyable experience. Very happy with our products we brought.

Great service Gary from the Guildford shop was a pleasure to order through communication from the rest of company was great aswell

Ian was informative, explaining all aspects of mattresses and beds, non pushy, helpful- great customer service

I found your staff to be very friendly and helpful.

Excellent salesman gave superb information and guidance choosing the appropriate bed.

The sales consultant Margaret was extremely helpful and knowledgeable. She gave me space and time with no pressure

Your representative John Morrison was very helpful and we didn't feel in any pressured to have to buy although we did buy

The order was very easy to place.
We are expecting our dining set to arrive this Sunday,hopefully it will be as smooth as the rest of the process has been so far.
Even though we have placed the order online, we enjoyed our experience at the Guildford store.Gary was especially helpful.

Great service by John Morrison throughout the ordering process

Super friendly staff, no pressure and a coffee bar to boot. Ended up buying a great sofa 👍🏻

David gave us good advice, plenty of time to think and try different mattresses without hassling us.
He was very easy to deal with and obviously knowledgeable about the goods.
The mattress we chose will be perfect for our needs and at a very good price.
We returned to Furniture Village because of past experience of quality of products and service

Very pleased, Constantinos was most helpful when we originally ordered the items, a 2 seater sofa and a reclining chair & footstool.
Delivery was at expected timescale and the 2 delivery drivers Beta & Rausheed were brilliant, helpful, efficient and tidy.

Very helpful lots of understanding with info
About what we wanted