After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... See more
Location
Switch locationSt. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB
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Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... See more
After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... See more
Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... See more
Company details
Contact info
St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, United Kingdom
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Perfect Furniture Shopping Experience
From the beginning, we were made to feel really welcome by Jason. We were looking for a dining room table, chairs and bench and he was really helpful in explaining the different options and prices. Together we decided on the perfect dining room set. He then went through all of the details with us, explaining everything in depth so that we were sure and happy. Overall an amazing and easy experience thanks to Jason and the options at Furniture Village.
A pleasure to buy here
Simon showed me all the relevant furniture and explained the details of each without being pushy. He was knowledgable regarding the furniture and could answer all my questions. A real gentleman. The deal was the best of the four furniture stores nearby
Fast efficient service
Fast efficient service, friendly, helpful staff, pleasant atmosphere
It is the best furniture shop the staff…
It is the best furniture shop the staff are so friendly and helpful 5 star ⭐
Great staff undivided attention
Great staff undivided attention, explained everything always buy here
helpfull staff not over the top let us…
helpfull staff not over the top let us look around in our time only came if we needed them . Would reccomend this company .
Fantastic service
Fantastic service, very attentive and willing to go that extra mile to help.
Outstanding service furniture village keep it going 😊
Excellent customer service
Excellent customer service. Not pushy with sales. Definitely would recommend.
Brilliant staff
Brilliant staff, not pushed into anything
No hassle and helpful when needed.
May use AI-assist with repliesRead more
Items don't arrive
Ordered cupboard and drawers in the beginning of November. The cupboard arrived one month later but the fitters turned up with out the tools to put it together and were missing the draws.
Contstant phone calls to Furniture village has not solved this issue. Its now 5 months and counting still no draws . My parents Ordered cupboards from Furniture village that came with a broken mirror. It took a year to have it replaced. I will never order from this company again customer service is none existent.

Reply from Furniture Village - Hull
A very friendly sales advisor made our…
A very friendly sales advisor made our purchase a pleasure. Me and my wife struck up a good rapport and had a laugh too.
Sofa fault
After having a negative response from previous adviser, Khadija has now arranged for the problem to be investigated further.
Very well informed sales person
Very well informed sales person, made us very welcome answered all questions and made purchase stress free and straight forward
We were served by a very friendly…
We were served by a very friendly assistant, it was a very nice experience buying our dining chairs
Staff were extremely helpful
Staff were extremely helpful. They understood what I was looking for and gave valuable advice to help me make my decision. Furthermore they remembered my mother who had purchased items and took the time to acknowledge her.
Great family business
Fabulous place...Jason was amazing
Fabulous place...Jason was amazing! Not pushy just genuinely helpful in every way. Polite, friendly, amusing and very informative. Got a great deal on my purchase, he even made me a cup of coffee!
There was no pressure
There was no pressure, the assistants were well informed on their products and made it an enjoyable experience.
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