Furniture Village - Hull Reviews 

1,255
TrustScore 4.5 out of 5

4.7

St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB


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Rated 5 out of 5 stars

After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... See more

Rated 5 out of 5 stars

Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... See more

Rated 5 out of 5 stars

After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... See more

Rated 5 out of 5 stars

Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... See more


Company details


Contact info

  • St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,255)

64,776 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Furniture Shopping Experience

From the beginning, we were made to feel really welcome by Jason. We were looking for a dining room table, chairs and bench and he was really helpful in explaining the different options and prices. Together we decided on the perfect dining room set. He then went through all of the details with us, explaining everything in depth so that we were sure and happy. Overall an amazing and easy experience thanks to Jason and the options at Furniture Village.

March 14, 2026
Rated 5 out of 5 stars

A pleasure to buy here

Simon showed me all the relevant furniture and explained the details of each without being pushy. He was knowledgable regarding the furniture and could answer all my questions. A real gentleman. The deal was the best of the four furniture stores nearby

March 12, 2026
Rated 1 out of 5 stars

Items don't arrive

Ordered cupboard and drawers in the beginning of November. The cupboard arrived one month later but the fitters turned up with out the tools to put it together and were missing the draws.
Contstant phone calls to Furniture village has not solved this issue. Its now 5 months and counting still no draws . My parents Ordered cupboards from Furniture village that came with a broken mirror. It took a year to have it replaced. I will never order from this company again customer service is none existent.

March 6, 2026
Unprompted review
Furniture Village - Hull logo

Reply from Furniture Village - Hull

Good Morning,

We regret to learn about the missing drawers and the issues your parents experienced. Please send your review, order number, billing address, and full name to myexperience@furniturevillage.co.uk, so we can investigate.

Kind regards,
Shanice

Rated 4 out of 5 stars

Sofa fault

After having a negative response from previous adviser, Khadija has now arranged for the problem to be investigated further.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Staff were extremely helpful

Staff were extremely helpful. They understood what I was looking for and gave valuable advice to help me make my decision. Furthermore they remembered my mother who had purchased items and took the time to acknowledge her.

Great family business

February 28, 2026

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