Furniture Village - Northampton Reviews 

1,208
TrustScore 4.5 out of 5

4.7

Riverside Retail Park, Fairground Way, NN3 9HU Northampton, GB


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Rated 5 out of 5 stars

The sales consultant Ace could not have been more helpful and the advice from the manager made the whole shopping experience easy will certainly use this store again Many thanks to them both

Rated 4 out of 5 stars

My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... See more

Rated 5 out of 5 stars

Mauricio was efficient and knowledgeable on showing us our options when purchasing our sofa and chair. Also much appreciated were the coffees and cookies . He made our experience first class , without... See more

Rated 5 out of 5 stars

We had a great experience at Furniture Village Northampton, where we purchased a dining table and chairs, as well as a sofa. A special thank you to Irina, who was incredibly friendly, helpful and pr... See more


Company details


Contact info

  • Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,208)

66,878 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

The sales consultant Ace could not have been more helpful and the advice from the manager made the whole shopping experience easy will certainly use this store again
Many thanks to them both

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Salesman was very informative and helpful. He was polite and friendly, listened to all my needs and answered all my questions.

August 22, 2026
Rated 4 out of 5 stars

My ottoman divan bed was delivered this…

My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect
Unfortunately. Some screws couldn’t fit into the bed and I find it weird but the delivery guys said it shouldn’t be a problem and I thought to comment if I can get any help

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Mauricio comes up trumps

Mauricio was efficient and knowledgeable on showing us our options when purchasing our sofa and chair. Also much appreciated were the coffees and cookies . He made our experience first class , without his guidance we would not have purchased ,as I thought the prices were a bit high.

August 17, 2026
Rated 5 out of 5 stars

Staff very helpful

Staff very helpful going through all the options for the sofa and chair combinations we were looking at.

In particular Irina was excellent in getting quote put together so we could differentiate between styles.

August 15, 2026
Rated 5 out of 5 stars

We had a great experience at Furniture…

We had a great experience at Furniture Village Northampton, where we purchased a dining table and chairs, as well as a sofa. A special thank you to Irina, who was incredibly friendly, helpful and professional. She made the whole experience easy and enjoyable and gave us great advice without any pressure.

We’re very happy with our purchases and would definitely recommend Furniture Village Northampton, especially Irina. Thank you!

August 16, 2026
Rated 5 out of 5 stars

Maurizio was very helpful

Maurizio was very helpful, listened to our requirements, talked through all options and made our decision very easy.
Cannot wait to receive our new sofa.

Thank you Furniture Village Northampton

August 14, 2026
Rated 5 out of 5 stars

Lovely experience

The lady was really knowledgeable and helpful and we never felt harassed.she was a lovely person.everyone in the store was very friendly

August 13, 2026
Rated 5 out of 5 stars

Really helpful service made life very easy

We had been thinking of replacing some lounge furniture for a while but did not know what style we wanted. We were met on entering the store and shown immediately to the type of furniture we were looking for. The young lady was very helpful but not overpowering, and when we decided to buy, she was again very helpful.

August 10, 2026
Unprompted review
Rated 4 out of 5 stars

Hidden delivery charges.

Hidden delivery charges.
I saw the rug I liked in store and the lady that worked there wasn't very helpful and told me they don't keep them in stock they have to be ordered it online. Then I saw I had an extra £10 to spend on delivery!

August 11, 2026
Rated 5 out of 5 stars

Helpful staff

Maurizio was really helpful as I decided which items of furniture I wanted to buy. He made the process so easy.

August 3, 2026
Unprompted review

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