Furniture Village - Northampton Reviews 

We had originally called in prior to look for a sofa, Irina had assisted us during this visit. She was very helpful and polite.
We then returned to finalise our purchase, Mo helped us with our sale and answered all our questions.
We were very happy with the service from start to finish.

We dealt with Maurizio/Mo who was a pleasure to business with.
He was very friendly, helpful and knowledgeable but not pushy.
Excellent service!

We were served by Mo (Maurizio). He was polite, informative, attentive, and knowledgeable about the sofas we were looking at. He helped us compare each one. We were intending to go to the neighbouring furniture shops too, but he was so efficient we decided to buy two sofas and a great quality mattress as well. The products throughout the shop are of superior quality.

Lee was exceptionally helpful in advising us making decisions in buying our sofas and helping us into deciding which mattresses would help us sleep better. He’s an absolute gem. He knows what he’s talking about too and I trusted him implicitly. We thank him so much

We found the perfect wardrobe on the website so went along to the showroom at Riverside, Northampton to look at it. Just what we wanted so went ahead with ordering it. The gentleman who took our order was very helpful and pleasant. It was then a question of waiting for delivery from Germany. The agreed day arrived and we were advised the time to expect delivery, the van arrived and the driver and his mate unloaded the wardrobe and took it to the bedroom and assembled it for us. Took them less than an hour, so efficient and very tidy, well impressed with the whole process!

Mo was our sales associate, he was very helpful and explained about the different leathers and materials. He also spoke in great detail about the care plan as we purchased this with our new sofas. Very polite, knowledgeable and highly recommend if you pop in to the riverside branch in Northampton to ask for Mo.

Informative and helpful service given by Mo. Followed through the order as we weren't in a position to pay in shop.

Tejal Sharma was knowledgeable, empathetic and honest. She gave us all the information we required and answered all our questions easily,
Good service

Very helpful in locking down our choice and we felt the deal made was just right

Fantastic service and great quality! Shoutout to Irina for being so lovely and helpful!!
We had a wonderful experience at the Furniture Village in Northampton (Riverside) and wanted to share our appreciation.
When we first visited, we were just looking for dining room chairs, and Irina approached us to see if we needed any help. She was incredibly helpful without ever being pushy or impatient, which made the browsing process stress-free.
We actually ended up changing our minds completely and decided to purchase a table and corner sofa set instead. We returned the following day to collect the items and any questions we had, Irina was just as kind and patient as she was on our first visit.
Beyond the service, the store was very accommodating, allowing us to use the back entrance and the lift, which made things much easier for us.
If you are looking for high-quality furniture and some great deals, I highly recommend visiting this store. The staff here are genuinely kind and helpful, thank you to the team for making our shopping experience so pleasant! ❤️💯

I had a fantastic experience at Furniture Village in Northampton, thanks to Irina. She was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to understand exactly what I was looking for and offered excellent advice without ever making me feel pressured.

Her professionalism, kindness, and attention to detail made the whole shopping experience enjoyable and stress-free. I truly appreciate all the support she gave me, and I couldn’t be happier with the service I received.

Thank you, Irina, for going above and beyond. I highly recommend asking for her if you visit Furniture Village in Northampton!

I recently bought a sofa from Furniture Village and wanted to say a huge thank you to Tejal Sharma for her fantastic customer care. She was so helpful, patient, and knowledgeable—she took the time to answer all my questions, helped me pick the perfect sofa for my needs, and kept me updated throughout the whole process. It’s rare to receive such thoughtful, friendly service these days, and Tejal really made my experience smooth and stress-free. I’m absolutely delighted with my purchase and would definitely recommend asking for Tejal if you visit! Thank you again!🙏
⭐⭐⭐⭐⭐ Excellent service from Tejal Sharma!

It was a second visit to view a suite I had wanted to buy a month ago.
On return I was greeted by Terry who took me straight to view/try the suite again. I was delighted that it was reduced by a few £100 !!!!

Very happy service very good 👍

The lady that served us is a credit to your company there was no pushy sales from her which is unusual when you go into shops her name is Tejal Sharma and it’s so refreshing to go into a shop and not get sales consultants trying get as much money out of you as they can well done for the hassle free visit 👏👍

Tejal let us look round for a while before lending us a helping hand. We are a couple who had just bought our first home and needed a new bed, Tejal helped us look round each of the beds , trying them and offering extremely good advice tailored to us which we found really helpful, she is a lovely lady and a very helpful staff member!

Very relaxed experience from the initial welcome to our purchase. You're left alone to browse the stock and make your choice whilst enjoying their beverages and cookies

The sales person was very good

No hard sell, but staff were readily available and happy to have a forthright conversation