I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came... See more
Location
Switch locationRiverside Retail Park, Fairground Way, NN3 9HU Northampton, GB
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Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... See more
Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledge... See more
My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... See more
Company details
Contact info
Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, United Kingdom
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Brian was very patient
Brian was very patient, informative and helpful throughout our 2 hour shopping experience. He knew the products well and looked up anything we weren't sure of. A nice man and good to do business with.
I bought and then changed my mind a day…
I bought and then changed my mind a day later.
Unlike some outlets, there was no attempt to make it hard to cancel the order, even though I had paid in full.
Highly recommended.
everything was done very professionally…
everything was done very professionally and the items we had ordered came before the time period they expected also it is in really good quality and i highly recommend and i will be looking to order from here again. The staff was very friendly and helpful.
Great service.
Friendly, polite & helpful staff
Able to browse without being bothered by sales persons. Friendly, polite & very helpful staff.
Lovely lady took time to show around…
Lovely lady took time to show around made suggestions no fuss with order felt like a very good personal service. Then coffee and cookies in store what a day out.
Was easy and professional
Was easy and professional. Felt supported and listened to from ordering to delivery.
The service we was shown today by Terry…
The service we was shown today by Terry a member of your staff which is a credit to your company
Salesman was very helpful quality of…
Salesman was very helpful quality of products was high, very well organised shop very tidy and clean
Great service
We were looking for a new bed. There was a good range to choose from at all price levels. The salesman (in an Aston Martin shirt but can't remember his name!) was patient, helpful and not pushy. Very pleased with the service and looking forward to our new bed!
Very helpful service from Nigel at…
Very helpful service from Nigel at furniture village Northampton
Donna
Donna, was really pleasant and helpful on the phone, able to answer all my questions, and made me feel heard and understood. she also explained how to move things forward, giving me peace of mind. thank you.
I have been few time to Furniture…
I have been few time to Furniture village and they been Amazing with their customer service
Thank you so much
I rang today as I had a problem and…
I rang today as I had a problem and Khadija helped me and nothing was to much trouble she was very helpful and got me what I needed very happy
Staff very helpful and polite
From when we entered the store we were…
From when we entered the store we were informed of the lead time. And our furniture was actually delivered earlier, the delivery guys did a great job. They took all of the rubbish away.
Someone greeted us when we arrived I
Someone greeted us when we arrived I. The Store…. Name Terry, he was friendly and allowed us to look then was helpful with details, after leaving to think about purchase I came back mainly because of his service earlier.
When coming back different staff member offered me refreshments while I waited.
Friendly and informative staff with a…
Friendly and informative staff with a great range of furniture
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