Furniture Village - Norwich Reviews 

All very good, sales service and delivery.
Thanks

Salesman Austin was great, wasn’t rushy in anyway. Was helpful, relaxed and knowledgeable.
Very happy

Very good quality product just a shame for the gliders that took 2 extra weeks to organise due to being missed off the original delivery date.

Helen was very friendly ,helpful but didnt put pressure on us

The salesman had a great attitude - less sales and more knowledge sharing. Good range of beds and mattresses and plenty of flexibility.

Chris was helpful and not pushy

The staff were friendly and helpful. There was a good selection of furniture.

Great experience overall. David was great to work with. Answered all our questions and made some helpful suggestions.

We found everything we wanted made easier by Dan Waters from the Norwich store answered questions as we went along having not brought furniture for along time it was a bit daunting over all a valuable experience awaiting delivery

Spoke to Paige P today 26/05/26 after waiting to get a response on my furniture repair this was then dealt with very quickly. Thanks to her.

Warm welcome and left alone to look around. All staff were helpful and knowledgeable in relation to all the products. We discussed our requirements with Phil, who was understanding, patient and extremely helpful and because of him we placed our order.

Thankyou very happy 😊

Chris was helpful, professional, friendly and engaging making the experience easy and enjoyable.

Staff very cheerful informative and helpful

Helen Petrie was your sales person, and she was extremely helpful in explaining everything regarding the furniture we were interested in purchasing. Her friendly manner was very professional.

Good customer care, excellent collections. Thanks to Austin

Dan was fantastic; helpful, friendly, knowledgeable, funny and made us all feel at ease. Thanks Dan.

Excellent selection of Sofas'. Sales lady had a in-depth knowledge of the products available and we were treated respectfully. Tea provided was very nice as was its accompanying cookie.
Have bought from this chain before with no problems.

We thought that the Norwich store was a welcoming & well layed out with a multitude of furniture displayed. There were very helpful sales staff, who were able to help us decide on our lounge sofa & chair requirements, without any pressurised sales techniques. We decided on G Plan & Sales Manager Shane explained the furniture options available, completed the sale & was excellent in explaining payment plans & delivery times. On delivery the staff respected our home, polite & installed our new furniture with care, assembled it & explained its various reclining functions. We have previously bought furniture & accessories from Furniture Village in Norwich & have always be very pleased with their quality displays & customer service. Many thanks.