Furniture Village - Online Reviews 

5,223
TrustScore 4.5 out of 5

4.3

Unit 3 Badgers Rise, MK43 0YL Milton Keynes, GB


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Rated 5 out of 5 stars

I have have had a terrible week with my wife passing away. This was compounded by my bed delivery being interrupted by issues with access. I spoke to Terri and Sherrie with the hope of sorting this ou... See more

Rated 5 out of 5 stars

Lauren was amazing today. She took us step by step through every option, including making many different modular versions of what we could fit in the space we have. She was very patient and helpful, e... See more

Rated 5 out of 5 stars

Mum took delivery of her bedroom furniture and was so pleased with the quality and also amazed at the efficiency of the guys who assembled it. One small error which was the wrong colour of handle,... See more

Rated 5 out of 5 stars

My Raven sofa and chair were delivered on time and assembled by the delivery crew efficiently. The Oslo Pine colour is gorgeous and the leather appears high quality. Me and my Chihuahau Gaius Caligu... See more


Company details


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  • Unit 3 Badgers Rise, MK43 0YL, Milton Keynes, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(5,223)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied with the order experience

Sherrie who took the order was very clear, concise and knowledgeable on the product and available offers. She took down all the details first time without the need to clarify anything. It was a very stress free experience!

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Missing items in delivery

Missing items in delivery. Been in touch several times but still waiting for it. Very unprofessional

May 31, 2026
Unprompted review
Furniture Village - Online logo

Reply from Furniture Village - Online

Good morning, I’m sorry to hear about the missing items and the delay in resolving this. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Rated 5 out of 5 stars

Worth trying

My question was answered in a professional and timely manner without the long waiting for the answer

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to order online

Really easy to order online, would normally order through shop but found a 15% off code for bank holiday which made a big difference on an expensive purchase. Slightly disappointed that there is a delivery cost but that was easily covered by the discount.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

OMG KATIE IS AMAZING!

OMG! Katie was amazing! My wife has been getting a painful neck. She gave some great advice and we settled on the TEMPUR pillow. I checked online and also couldn’t find it cheaper elsewhere. Katie thank you. Darryl & Claire. Your favourite customers ever!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Everything perfect

Everything perfect , from placing the order to keeping me informed on delivery & then WOW what a beautiful rug , soft & velvety , beautiful colour , excellent quality at a very reasonable able price .

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and prices

Great products and prices, placed an order online. Was contacted by the team as there was an error when order was processing, so required some extra steps from me.
Katie was extremely helpful in getting the order and voucher processed quickly and without any fuss. The communication was clear and quick, Katie also followed up when my order had successfully processed with an updated invoice. I couldn’t have asked for better service!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Item change - online order

Had to change one of the items of my online order. Contacted CS, Chloe was amazing, order corrected promptly and without issue. Furniture Village procduces great product.

August 23, 2026
Unprompted review

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