Furniture Village - Orpington Reviews 

Claire was very helpful and gave us every detail we requird about the Product

We have visited this store on many occasions to decide which furniture we was going to purchase. We meet Steve who was very helpful ,knowledgeable , & very professional not once was he pushy like some salesman I’ve meet in the passed
We finally placed our order on Bank Holiday Monday with Steve who once again was very professional & helpful
I would highly recommend this company & definitely go in store & ask for Steve who will help & guide you through the whole process of placing your order from start to finish .

My mum and I along with my aunt and uncle came to Furniture Village Orpington with the intention of finding suitable dining furniture for our kitchen.
We were very fortunate to be served by Clare. She gave us helpful advice and stayed with us until well after the store had closed. She never showed any sign of impatience or the need for us to rush or leave. She kept calm and cheerful all throughout. We were very satisfied by the customer service we received and now await the delivery of the dining table and chairs we purchased.
Thank you Furniture Village. Thank you Clare

Good attention

Fabulous help and support over several months to get it right for us. No pressure, always helpful with advice and options but left to make our own decisions in our own time. Everything explained and very knowledgeable staff. Top rate sales person, Steve, was excellent.

Very professional and very knowledgeable about what she was selling, very kind and patient with us, Clare spent time showing us the furniture they had available and also she gave us detailed offers that they had at the shop also offered us coffee and a cookie for my son, I am very happy with what I have purchased and I appreciated the effort she had put in showing me everything and the advices of what would match and look very good with the choices I had on mind.

The customer service was very good really liked the consultant Abbeywho served us who made the whole process very easy

The staff at Orpington branch are very friendly.
They let you browse at you leisure but are on hand if you have questions just remember if you require larger items (I.e. a sofa, dining table etc) it can take up to three months to be delivered. The items they sell are are top quality and sturdy.

I have been given explanations and details about mattress I was looking for
Good customer care .

Very helpful and courteous member of staff. Gave me time and space to browse but was immediately available when I needed assistance.

Good information from all staff especially Leigh

Barbara was very friendly and helpful

We purchased the Clio dining set in store, after being told delivery would take between 7-14 days (as per the website and what the sales person advised us of). I have been monitoring delivery date and the delivery time has gone up to 3 weeks initially and now showing for end of July. Had we known this, we would not have placed the order. Very disappointed with the service.

Sales staff were informative and helpful without being pushy, and made us excited about our new mattress! Thanks Leigh

Have always used furniture village made two trips to the store to check out furniture was shown various items by salesperson Sean King highly impressed by the service
Will return again in the future

Sean,was knowledgeable, helpful without being pushy, always had good service over the years.

We have used your company before with satisfaction our recent experience and service was excellent especially the young lady who looked after us

The man who served me was very helpful and informative.

The salesman new his product and explained everything to us well

I had very good service from Abby a young woman in Orpington branch. She actually bothered to bring sample books to my home on her way home from work.