We found entering the store , felt friendly , staff member Rob , very up polite explained , lay out of store , he made our visit easy, in choices we was looking for , let us walk freely all over the... See more
Location
Switch locationSpringvale Retail Park, Sevenoaks Way, BR5 3SG Orpington, GB
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We were really impressed with Rob who left us to browse around with no hassle when we decided what we wanted we called him over he offered us a hot drink and then described all the features of the fur... See more
Rob was extremely helpful in helping us buy a 3 seater and 2 seater sofa, with footstool. He explained everything perfectly, took us through all the options and got us exactly what we needed, whilst p... See more
I bought a beautiful bed set with integrated head board and matching side tables with a Tempur mattress. They advised the bed would take seven weeks to arrive from the manufacturer. Spot on. It arrive... See more
Company details
Contact info
Springvale Retail Park, Sevenoaks Way, BR5 3SG, Orpington, United Kingdom
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Taha Atif and his team is very…
Taha Atif and his team is very professional. They are polite and delivery my sofa in time.
Rob was lovely
Rob was lovely. He explained a range of different products and demonstrated how they were used. My mum was very happy with her new dining table, and my son was very excited about his new bed. He also gave us hot chocolate and biscuits, which was very kind of him.
Very helpful staff went above and…
Very helpful staff went above and beyond with request
The tea wasn't a deal breaker.
Our visit to the furniture village was a pleasant one. Did not intend to order a sofa that day but ended up doing so. Rob guided us well and did not make us feel under pressure. It was not the greatest tea I have ever drunk in my life but was welcome and wasn't a deal breaker.
Excellent friendly service left…
Excellent friendly service left completely satisfied would always recommend your company
To purchase a couch. popped in to buy a couch
We popped in to buy a couch. You did not have the item we wanted but very quickly offered an alternative made by the same manufacturer, which we ordered along with a footstool.
Very pleased with Sean who looked after us.
We were out of the store within 25 minutes.
Staff very nice and helpful
Received perfect advice and service…
Received perfect advice and service from Barbara
Kiran was very helpful
Kiran was very helpful
And informative and resolved my repair issue promptly
Abbey is a fantastic person
Abbey is a fantastic person. Very patient and made sure I am satisfied, ensures I get what I am happy with. I have always being asking to be seen by Abbey. I like he customer service. Excellent . 10 stars for her. I will come again and again. Thanks Abbey.
Young lady that served me
Buying a sofa at Furniture Village
Assistant Barbara was very welcoming, helpful and eager to please. Very pleasant experience, without feeling pressurised
Barbra was fantastic
Barbra was fantastic
Gave us lots of options was warm and friendly
A satisfied customer. The gentleman that served me made me…
The gentleman that served me made me and my daughter feel as if he was there just for us without pushing us. He was helpful informative and knew what he was doing. All in all it was a pleasure doing business with him.
Very friendly staff
Very friendly staff, extremely polite and helpful , were able to quickly answer our every question . It’s our local store and we go there every time we want to buy something . Great to see the furniture in real live.
Professional at all times
Fantastic service
Fantastic service, Rob (new boy) is so knowledgable and was really kind with my elderly mum. Making sure she got exactly what she needed. We will definitely use Furniture Village again!
Brilliant and took care of us
Brilliant and took care of us. His name was Rob.
I spoke to Khadija today on the care…
I spoke to Khadija today on the care team and I’m so glad I came across her, I’ve never met someone more helpful, she is a credit to the team and I would like to give her my many thanks and compliments once again though this review!!
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