Initial visit to the store during the weekend allowed us to browse at a leisurely pace. Dave was very attentive, but not pushy (which we appreciated). Not made to feel like we were wasting time when w... See more
Location
Switch locationUnit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB
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There was no hard sell when we entered the store. Kevin introduced himself and after asking us what we were looking for, he gave us some brief information and left us to look around the store. Once w... See more
The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more
We were served recently by a young lady, Shiva Hosseinnia, who was extremely helpful, friendly and most definitely patient. We were in the store for quite some time and even over ran closing time a... See more
Company details
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Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom
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The staff member Abdul was very…
The staff member Abdul was very helpful!!
Great customer service from Dave today
Great customer service from Dave today
Very helpful
Explained everything
Superb service and Advice
There was no hard sell when we entered the store. Kevin introduced himself and after asking us what we were looking for, he gave us some brief information and left us to look around the store. Once we had decided what we wanted we asked Kevin to provide us with the types of colours that the furniture came in. He provided us with this which helped us to make our choice. He then took us through the process of buying the furniture. All in all Kevin was a great help in assisting us, without ever being pushy.
Wardrobe Shopping…
As a returning customer I was dealt with quite nicely by Abdul who was very informative and even gave a discount, which I thought was very nice
The lady who helped us choose our…
The lady who helped us choose our purchases(Shiva)was very friendly and helpful!
Abdul was very patient
Abdul was very patient, respectful and gave us space to decide on our purchase without feeling under any pressure. The great price also helped!
Great experience
Comprehensive range of furniture to browse through. Easy purchase process facilitated by Kevin B.
Furniture Village Preston
Sales representative Abdul was very helpful and could answer all our questions quickly ie pricing and delivery times
Very easy transaction
Very easy transaction. No pressure. Very helpful assistant Abdul Hasim.
An easy decision :)
Initial visit to the store during the weekend allowed us to browse at a leisurely pace. Dave was very attentive, but not pushy (which we appreciated). Not made to feel like we were wasting time when we asked for thinking time - again, this was a welcome change to other stores. We were delighted to return 2 days later to purchase out furniture.
Dave was brilliant & really lovely…
Dave was brilliant & really lovely without being over pushy. Really great service definitely seek him out for any future purchases xx
We had the best experience at Furniture…
We had the best experience at Furniture Village Preston today! Kevin was absolutely amazing. He helped us find the perfect sofa set for our new house, which can be delivered very soon, arranged all the insurance, and even included complimentary cleaning kits.
We also bought some lovely bar stools and couldn’t be happier with everything. The children were treated to cookies and hot chocolate, while we enjoyed a lovely coffee on the house. Such friendly, helpful service from start to finish. Thank you so much, Kevin!
Thanks Kevin
Great support from Kevin to get the perfect wardrobe for us ordered. Really nice to have free hot drinks and cookies while we wandered around thinking about potential future purchases too.
Very nice service
Andy was very helpful and friendly
Abdul has been brilliant
Abdul has been brilliant. Explaining everything well, offering good extras. Recommended
Carolyn was informative and helpful but…
Carolyn was informative and helpful but gave us time and space to discuss our requirements. She answered all our queries and offered options without being overbearing.
Positive from viewing to ordering
All good from first viewing and follow enquiries all dealt with efficiently and a very easy ordering process
Delivery time seems quite excessive but maybe shows the popularity of the product
All in all a very happy customer
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