Furniture Village - Preston Reviews 

3,018
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Rated 5 out of 5 stars

Initial visit to the store during the weekend allowed us to browse at a leisurely pace. Dave was very attentive, but not pushy (which we appreciated). Not made to feel like we were wasting time when w... See more

Rated 5 out of 5 stars

There was no hard sell when we entered the store. Kevin introduced himself and after asking us what we were looking for, he gave us some brief information and left us to look around the store. Once w... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more

Rated 5 out of 5 stars

We were served recently by a young lady, Shiva Hosseinnia, who was extremely helpful, friendly and most definitely patient. We were in the store for quite some time and even over ran closing time a... See more


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  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,018)

66,350 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service and Advice

There was no hard sell when we entered the store. Kevin introduced himself and after asking us what we were looking for, he gave us some brief information and left us to look around the store. Once we had decided what we wanted we asked Kevin to provide us with the types of colours that the furniture came in. He provided us with this which helped us to make our choice. He then took us through the process of buying the furniture. All in all Kevin was a great help in assisting us, without ever being pushy.

August 21, 2026
Rated 5 out of 5 stars

Great experience

Comprehensive range of furniture to browse through. Easy purchase process facilitated by Kevin B.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

An easy decision :)

Initial visit to the store during the weekend allowed us to browse at a leisurely pace. Dave was very attentive, but not pushy (which we appreciated). Not made to feel like we were wasting time when we asked for thinking time - again, this was a welcome change to other stores. We were delighted to return 2 days later to purchase out furniture.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

We had the best experience at Furniture…

We had the best experience at Furniture Village Preston today! Kevin was absolutely amazing. He helped us find the perfect sofa set for our new house, which can be delivered very soon, arranged all the insurance, and even included complimentary cleaning kits.

We also bought some lovely bar stools and couldn’t be happier with everything. The children were treated to cookies and hot chocolate, while we enjoyed a lovely coffee on the house. Such friendly, helpful service from start to finish. Thank you so much, Kevin!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Kevin

Great support from Kevin to get the perfect wardrobe for us ordered. Really nice to have free hot drinks and cookies while we wandered around thinking about potential future purchases too.

August 16, 2026
Rated 5 out of 5 stars

Positive from viewing to ordering

All good from first viewing and follow enquiries all dealt with efficiently and a very easy ordering process
Delivery time seems quite excessive but maybe shows the popularity of the product
All in all a very happy customer

August 12, 2026
Unprompted review

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