Furniture Village - Preston Reviews 

3,082
TrustScore 5 out of 5

4.9

Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB


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Rated 5 out of 5 stars

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... See more

Rated 4 out of 5 stars

The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... See more

Rated 5 out of 5 stars

Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering o... See more

Rated 5 out of 5 stars

No pressure from anyone , nice to browse till we found a dining set that took our interest. The salesperson-Dave was really helpful and not pushy and showed us other alternatives to make sure we pi... See more


Company details


Contact info

  • Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,082)

64,776 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff and service at the store

Excellent service and support from Dave today. His knowledge and support was invaluable as we navigated through the store. We will be using furniture village again and asking for Dave’ support

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality furniture at competitive…

Good quality furniture at competitive price, and knowledgeable staff. Nowhere else came close. Carolyn was very helpful, knowledgeable without being pushy and thereby secured our custom.

August 29, 2026
Rated 5 out of 5 stars

Went to furniture village in capital…

Went to furniture village in capital centre to get a mattress.

Spoke to kevin and he was very professional and very informative and answered all my questioned.

Managed to settle on a mattress and kevin has been with me since th moment I walked into the store to point of sales

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Danny at the Preston branch was great…

Danny at the Preston branch was great to deal with not at all pushy and was very patient with us finding the right size furniture we needed will definitely be back for more furniture xx

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

We bought a dining table and 6 chairs

We bought a dining table and 6 chairs. Andy our sales assistant, took us through the pros and cons of the table IE scratch resistant etc. Andy was very friendly and very knowledgeable

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience here

Great experience here. Carolyn was more than helpful. She was knowledgeable, nothing was too much trouble and she wasn’t pushy in the slightest. Couldn’t have had a better experience in store & even returned on a day that she would be in purely so we could buy our new mattress with her as she was just overall brilliant.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

Went to the store yesterday to look for a leather recliner settee. I must say a special thank you to Abdul Hasim - the Sales Consultant who assisted us. He was extremely helpful, kind and knowledgeable about the items we were interested in without applying any pressure to buy. Once we made our decision he made the purchasing process very easy and explained everything to us. Excellent customer service provided and will definitely look out for him next time we visit the store.

August 25, 2026
Unprompted review

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