Furniture Village - RFC Warrington Reviews 

5,731
•
TrustScore 5 out of 5

4.9

Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB

•

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Rated 5 out of 5 stars

I was allowed to walk around the shop without being pestered by pushy salesales people, once ready my questions were answered comprehensively. Although my delivery was one week later than originally... See more

Rated 5 out of 5 stars

Got my furniture delivered today. The guys were absolutely brilliant put runner down before entering the house. Paul brought everything in while Tom and Dan built the chairs they make a great team... See more

Rated 5 out of 5 stars

Robbie & Jack arrived today to deliver my suite - they telephoned me beforehand to advise I was next stop and ….they took great care in the house bringing it in, unpacking and putting together. They... See more

Rated 4 out of 5 stars

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more


Company details


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  • Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,731)

60,717 reviews in the last 12 months

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Rated 2 out of 5 stars

The order was delivered but not…

The order was delivered but not assembled resulting in me having to pay someone else to assemble

July 23, 2026
Unprompted review
Furniture Village - RFC Warrington logo

Reply from Furniture Village - RFC Warrington

Good Morning, I am so sorry to hear about the this issue you have experienced with your delivery. This is certainly not the level of service we aim to provide our customers. I would like to investigate this further for you. To enable me to do so please can you send me a copy of your review along with your name, address, and 9-digit order number to myexperience@furniturevillage.co.uk.

Kind Regards
Kieran

Rated 1 out of 5 stars

Delivery on time but poor service

Delivery was on time, but having paid for delivery and build service the operatives failed to construct my sideboard fully instead handing me a bag of components and leaving me to complete myself

July 23, 2026
Unprompted review
Furniture Village - RFC Warrington logo

Reply from Furniture Village - RFC Warrington

Good Morning,

Thank you for your feedback. We are truly sorry to hear that our team did not complete the sideboard assembly. Please be advised that some of our items are self assembly items. I would like to look into this for you, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Fabulous

Fabulous, could track delivery and the time given was accurate.
Guys were great , no issues set the sofa up for me , took all the packaging with them . Very impressed. ⭐️⭐️⭐️⭐️⭐️

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa delivery

Just had my sofa delivered by Ethan & Tommy great guys kept me updated on delivery time and arrived as scheduled treated my home with respect very friendly and courteous and gave me some helpful tips on how to look after my new furniture they also took away all the packaging

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ethan and Tommy delivered a dining set…

Ethan and Tommy delivered a dining set to my home, they were very friendly and efficient. They had the dining table and benches set-up and installed within 20 minutes and were very helpful. Thank you!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

STE and KAILEB were good ambassadors…

STE and KAILEB were good ambassadors for the Furniture Village brand in complete contrast to the white van men who delivered for Furniture Village a Saturday previously when my furniture arrived damaged. Which I returned.
This time with the official furniture village employees it was a breeze! They were extremely careful in our home laid a cover out on the floor to erect our gorgeous kitchen counter high table and represented Furniture village perfectly.
They had good humour and were efficient too.
I hope they deliver my other orders too as they did so well.
Thank you Ste and Kaileb !!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Super Service

From beginning to end, our experience with Furniture Village has been exemplary.
Your in-store colleague, Mohamud (spelling may be incorrect) could not have been more professional or helpful. It was an extremely hot day when we visited your Stanley Green store - the air-con was SO welcome and we were offered a choice of hot or cold drinks. The purchase of the mattress was very simple and straightforward - and quite painless. But not for my bank card.
We were kept up-to-date regarding the delivery and your delivery colleagues arrived well within the specified time slot. Two cheerful guys who took the mattress upstairs, unpacked it and placed it on the bed frame - something us two old fogies would have found impossible.
So, all in all, thankyou very much Furniture Village for a great transaction all round. Now all we need to do is to keep our fingers crossed that the mattress lives up to our expectations and the positive recommendations from lots of friends and family.
Kind regards, Kath & Peter Harrison.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Customer service from the admin office to the warehouse was exceptional, staff were so helpful, especially JC, Nikki and the warehouse person. 5 stars all the way, well done.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ste and Jordan

Ste and Jordan were so polite, friendly and professional. They called ten minutes before arrival to confirm delivery, assembled our dining chairs and placed them in the kitchen, all with a smile. Thank you so much, great service.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The bed was delivered on time by friendly, polite, and professional staff. They took great care when bringing it into the house, and everything arrived in perfect condition. They put the bed up and took away all the rubbish. The whole process was smooth, efficient, and hassle-free. I'm very pleased with both the delivery and the service and would happily recommend this company to others.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, had an issue getting the corner of the sofa into the house due to access limitations, the lads problem solved the issue very quickly and assembled the sofa in position and left the room clean and tidy and removed all packaging, 5 star service 👌

July 18, 2026
Unprompted review

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