We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more
Location
Switch locationUnit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute delivery job well done! Wasn’t an easy job for them to do. Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift. They delivered with e... See more
Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recom... See more
The quality of the furniture and looks is amazing more than happy with it. The wait time for delivery not so great at nearly 12 weeks, The delivery itself very quick and Great delivery guys, Stuart a... See more
Company details
Contact info
Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery
Great delivery.
Friendly and efficient service from Chris and Ste, would certainly recommend.
July 8, 2026
Unprompted review
Our drivers were friendly and…
Our drivers were friendly and professional, and had everything done quickly and to a high standard. Thank you!
July 8, 2026
Unprompted review
The delivery drivers were incredible
The delivery drivers were incredible. This was being delivered as a replacement due to a damaged original table. The replacement was also damaged, but the delivery guys were amazing and rectified it there and then. They couldn’t do enough to make sure it was correct.
July 8, 2026
Unprompted review
Stu & Jordan....complete gentlemen!
Stu & Jordan....complete gentlemen!! They were so respectful, well trained, polite & professional....great ambassadors for the company & products completing a fully rounded offer and fabulous customer service !! 👏
July 7, 2026
Unprompted review
Brilliant service
Brilliant service. Arrived when it should have done. Allocated time slot. Delivered and put together. Thank you stu and Jordan
July 7, 2026
Unprompted review
Ethan and Robbie very professional…
Ethan and Robbie very professional helpful and obliging. Very precise left the furniture exactly to my request and the house tidy. Thank you lads. Definitely recommend.
July 7, 2026
Unprompted review
Polite professipnal.explained features…
Polite professipnal.explained features and asked if I had any questions. Well done lads.
July 7, 2026
Unprompted review
Great service delivered on time very…
Great service delivered on time very polite I didn’t have to do a thing I love my settee thankyou
July 7, 2026
Unprompted review
Excellent service
The delivery guys worked quickly, took care to minimise any mess, and unpacked and set up the new furniture in short order. Took the time to explain how to dismantle the wardrobe should we ever move house. Very pleased with the results.
July 7, 2026
Unprompted review
STU & ETHAN
STU & ETHAN
WERE GREAT GUYS VERY FRIENDLY CAREFUL POLITE ,, TOOK PHOTOS BEFORE AND AFTER WERE VERY GOOD
AND IT WAS A VERY VERY HOT DAY FOR THEM AND NO AIRCON IN THE VAN .SO I GAVE THEM BOTTLES OF WATER TO DRINK
June 23, 2026
Unprompted review
Table and chairs
From the time i visited furniture village and put my order in for my beautiful marble top extendable table with 6 swivel chair's, the service with updates has been spot on. Excellent service on delivery day both driver's were very professional and courteous. The delivery, unpacking, building and placing the table where I wanted it was exceptional, they took all packing away too. I highly recommend them 👌
July 4, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
failed to deliver inthe time quoted…
failed to deliver inthe time quoted then kept us allotted time then kept us waiting all day would also like to add we did not receive any sliders with our furniture so i suppose we will have to purchase separately even though they were promised with furniture
July 1, 2026
Unprompted review
Reply from Furniture Village - RFC Warrington
Good Morning,
Thank you for your review. We sincerely apologise for the significant delay and the inconvenience this caused. We understand the frustration with waiting all day and not receiving your delivery as scheduled. We are actively reviewing our delivery processes to prevent such occurrences in the future. If you would like to discuss this further, please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.
Kind regards,
Shanice
Excellent service
Very polite and helpful and took all the packaging as well 10/10
July 4, 2026
Unprompted review
Sofa delivered on time friendly staff…
Sofa delivered on time friendly staff respectful of home while setting furniture up
July 3, 2026
Unprompted review
The two guys who came were absolute…
The two guys who came were absolute gents ... very helpful and friendly which in today's society is a rarity. Would recommend them anytime.
July 4, 2026
Unprompted review
One of the best deliveries we’ve ever…
One of the best deliveries we’ve ever had
Really friendly delivery guys who set up the furniture for us and also took away all of the packaging
Faultless highly recommended
July 4, 2026
Unprompted review
Driver and assistant where both…
Driver and assistant where both courteous and friendly did a great job and quick
July 4, 2026
Unprompted review
Came at time stated
Came at time stated. Quick and efficient friendly delivery men. Very happy with my order and service.
July 3, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.