Furniture Village - RFC Warrington Reviews 

5,717
•
TrustScore 5 out of 5

4.9

Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was allowed to walk around the shop without being pestered by pushy salesales people, once ready my questions were answered comprehensively. Although my delivery was one week later than originally... See more

Rated 5 out of 5 stars

We purchased a lovely dining table set in store at Aintree Retail Park where Keith gave us a detailed explanation of the product & how the table mechanism worked. We had a few issues with the initia... See more

Rated 4 out of 5 stars

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more

Rated 5 out of 5 stars

Couch is beautiful and ian and chris were really professional and friendly. They sorted the couch for us really quick but were very thorough in checking it was perfect before they left. Would feel ver... See more


Company details


Contact info

  • Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,717)

60,223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom and Stu, such joyful energy, family values

We were the first delivery for Tom and Stu. I must say for 7am, they had such a joyful energy and were very courteous and professional! In the short time they were here, they spoke proudly of being part of a family run business, who takes care and time to reward and acknowledge their staff on a personal level, especially at Christmas. It was lovely to hear how a good company seated in real family values is looking after its Team. There’s a lesson here!!! (Oh, and we really love our Sofas!!!)

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

On time delivery. No hassle. Zac and Chris were fantastic and easy to work with. Will buy again.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Our delivery men were fantastic

Our delivery men were fantastic, very polite, friendly and considerate. They were quick in assembling the bed and had clear instructions for care and maintenance. The bed was particularly heavy but they did a great job. All round brilliant service.

October 3, 2026
Unprompted review
Rated 4 out of 5 stars

Great team

Staff in-store during order were great.

Delivery by Chris and Ian was also good, even wearing shoe covers on my carpet without being asked.

But the gap in-between order and delivery was long and silent. No emails or text with progress of order just a random phone call the week they wanted to deliver.

Just a bit more communication in-between needed like your order has left the factory expect delivery in 3 weeks so it's not so out of the blue. Thanks

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stu and Tom provided exceptional…

Stu and Tom provided exceptional service when it came to delivering super king divan base and mattress (zip lock). They were ahead of schedule, phoning when 20mins away, prepared entrance and wore shoe covers, navigated 2 x flights glass stairs with ease and set up leaving no mess and gave instructions.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Tom and Stu delivered our kitchen table and side unit today. Great communication, called before arrival and could track them on the app. Really polite and friendly and set up the new furniture quickly but ensure they took the upmost care. Would definitely recommend - they are both an asset to Furniture Village!

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent choice/ delivery

In store - excellent range of options, friendly service, good price.
Delivery - easy to arrange, good communication day before and on delivery day. Friendly, professional service.
Would buy from you again.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

We had our 2 sofas delivered and assembled by Chris and Ian, they arrived on time, assembled our sofas in 10 minutes, took all the packing away with them and even put the fence panel back as we had to remove it to enable the sofas to get into the house. They were pleasant and efficient and totally respected our property. Thanks for a great service.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

From ordering through to delivery and installation was 10/10. No pressure selling in the shop, delivery company kept me informed on the day, arrived on time, neatly placed and took all the packaging away. Great delivery company, polite and friendly, nothing was too much trouble.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service on my couch delivery.

Great service on my couch delivery.
Email updates and a tracking service for delivery arrival.
Ian and Chris were lovely, quick workers and very friendly.
Love my new couches and would highly recommend.

September 29, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look