I was allowed to walk around the shop without being pestered by pushy salesales people, once ready my questions were answered comprehensively. Although my delivery was one week later than originally... See more
Location
Switch locationUnit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB
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See what reviewers are saying
We purchased a lovely dining table set in store at Aintree Retail Park where Keith gave us a detailed explanation of the product & how the table mechanism worked. We had a few issues with the initia... See more
We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more
Couch is beautiful and ian and chris were really professional and friendly. They sorted the couch for us really quick but were very thorough in checking it was perfect before they left. Would feel ver... See more
Company details
Contact info
Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom
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Tom and Stu, such joyful energy, family values
We were the first delivery for Tom and Stu. I must say for 7am, they had such a joyful energy and were very courteous and professional! In the short time they were here, they spoke proudly of being part of a family run business, who takes care and time to reward and acknowledge their staff on a personal level, especially at Christmas. It was lovely to hear how a good company seated in real family values is looking after its Team. There’s a lesson here!!! (Oh, and we really love our Sofas!!!)
Tom and stu were very polite and…
Tom and stu were very polite and friendly they greeted us with a smile and left with a smile they are 2 very lovey people
Delivery
On time delivery. No hassle. Zac and Chris were fantastic and easy to work with. Will buy again.
Our delivery men were fantastic
Our delivery men were fantastic, very polite, friendly and considerate. They were quick in assembling the bed and had clear instructions for care and maintenance. The bed was particularly heavy but they did a great job. All round brilliant service.
The guys who delivered our sofa today
The guys who delivered our sofa today, Tommy and Zack were great. They contacted us before they arrived were polite friendly and very professional. Thanks guys!
Lads were friendly
Lads were friendly, efficient, polite and professional. Got the furniture in really quickly and no damage. Brilliant.
Paul and Adam were excellent with the…
Paul and Adam were excellent with the delivery and communication throughout. Great service at all stages from Furniture Village
Great team
Staff in-store during order were great.
Delivery by Chris and Ian was also good, even wearing shoe covers on my carpet without being asked.
But the gap in-between order and delivery was long and silent. No emails or text with progress of order just a random phone call the week they wanted to deliver.
Just a bit more communication in-between needed like your order has left the factory expect delivery in 3 weeks so it's not so out of the blue. Thanks
Soheb and Mo were really helpful and…
Soheb and Mo were really helpful and friendly. They found an error in the order, reported it and came up with a temporary solution for us
Stu and Tom provided exceptional…
Stu and Tom provided exceptional service when it came to delivering super king divan base and mattress (zip lock). They were ahead of schedule, phoning when 20mins away, prepared entrance and wore shoe covers, navigated 2 x flights glass stairs with ease and set up leaving no mess and gave instructions.
Fantastic service
Tom and Stu delivered our kitchen table and side unit today. Great communication, called before arrival and could track them on the app. Really polite and friendly and set up the new furniture quickly but ensure they took the upmost care. Would definitely recommend - they are both an asset to Furniture Village!
Wardrobes assembled
Tommy and Stu were really helpful and tidied the mess. Got the job done fast and efficient 😁
Totally professional and very polite…
Totally professional and very polite and built table properly and took care of bringing it in without touching any wallls
Excellent choice/ delivery
In store - excellent range of options, friendly service, good price.
Delivery - easy to arrange, good communication day before and on delivery day. Friendly, professional service.
Would buy from you again.
Fabulous service
We had our 2 sofas delivered and assembled by Chris and Ian, they arrived on time, assembled our sofas in 10 minutes, took all the packing away with them and even put the fence panel back as we had to remove it to enable the sofas to get into the house. They were pleasant and efficient and totally respected our property. Thanks for a great service.
The delivery men were perfect polite…
The delivery men were perfect polite professional and respectful
Great experience
From ordering through to delivery and installation was 10/10. No pressure selling in the shop, delivery company kept me informed on the day, arrived on time, neatly placed and took all the packaging away. Great delivery company, polite and friendly, nothing was too much trouble.
Absolutely excellent service by Paul &…
Absolutely excellent service by Paul & Sean ⭐️⭐️⭐️⭐️⭐️
Really friendly
Really friendly, efficient, patient, and helpful gents, thank you for such good customer service 😊
Great service on my couch delivery.
Great service on my couch delivery.
Email updates and a tracking service for delivery arrival.
Ian and Chris were lovely, quick workers and very friendly.
Love my new couches and would highly recommend.
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