Furniture Village - RFC Warrington Reviews 

Chris , Stu and another chap, treated my home respectfully and worked in a very friendly but professional manner whilst assembling my sofa suite. Well done guys.

The delivery team were great.
Kept us informed all the way

Tommy and Vinny delivered and set up our new sofa, quick and easy. Great service!

Ste & Jordan were friendly and did the job to a high standard

Jordan & Ste were really good. Polite, careful and obviously knew their job well. Very happy customers.

The delivery was earlier than expected, which saved us waiting in, the two delivery drivers Chris and Stu was exceptional ,very professional and and friendly a credit to the company

First class efforts from Ste and Jordan. These guys are 100% professionals. Took every precaution to ensure absolute care was taken when entering my property. Very good communicators, making me feel relaxed and installed trust on their workmanship. Excellent team.

New suite delivered today with the very experienced and friendly Chris and Stu. They set everything up went through the mechanics and removed all the packaging. As a customer I couldn’t have asked for more, Chris and Stu thank you, you were amazing.

Great communication via text and phone. Drivers Stu & Chris were very friendly and brought the couch in and fitted it with no issues at all.
Great service.

The ordering process was simple enough. We were given a 10-12 week 'estimated delivery time', but contacted after 8 weeks to say it was ready for delivery.
The delivery team then provided a '3 hour window' the day before, and there's a tracking facility sent via email which helps narrow it down even further on the day.
The 2 guys (Chris & Stu) did everything for us re installation and demo, and tidied all the packaging materials away.

Thanks again to Chris and Steve for the great service they provided.
Very friendly and professional at the same time. Highly raccomande it.

Paul & Tom provided an excellent delivery service this morning. Built our new dining room chairs on the van as it was raining, carried them into our house with a cover on & even protected our flooring upon entry, very thoughtful! Very friendly & a lovely sense of humour for 8am in the morning! Chairs great & perfect condition. Would recommend.

Ste & Jord delivered and installed our new sofas with the greatest care and professionalism. They took time to explain the features of our suite and were friendly and approachable. They gave us advance notice of when they expected to arrive and kept us updated.
Wouldn't hesitate to recommend.

Great service with a smile The Delivery Specialists were Ste and Jordan they were very pleasant and helpful, They assembled everything and placed the Dining Table where we wanted and the same with the Sofa. Ste also explained how everything operates.
I would definitely recommend them to deliver my next order in the future.
Just wanted to say a big thank you to both of them.
Mr & Mrs Anand.

Great service all round.
Ordering = simple and straightforward.
Product price = unbeatable.
Delivery times = only bit i think could be improved is a smaller window as you don't find out til the morning when it'll arrive.
Delivery staff = Ste & Jord, what lovely people, put mat down, wore protective shoe covers, very friendly, all done so quickly - they're worth the 5 stars alone.

Chris and Stu, the delivery guys from furniture village were amazing, they brought all our heavy furniture into the house and set it all up perfectly, it wasn't easy for them as even before delivery they were sent to another location by their sat nav and then had to negotiate a huge van onto our road which is literally still a building site, but they remained cheerful despite the obstacles.

After a bad delivery previously from Furniture Village ‘contractors’ where they were rude, delivered damaged furniture and would not speak English which we found disrespectful and wanted to leave the damaged furniture with us. We complained and were told that we definitely would have furniture village staff for our future deliveries-this was not the case even though I called them 3 times to check and each time was reassured.
Nevertheless, the team who delivered and assembled our dining table were a breath of fresh air. Two lovely lads from Liverpool, Vinnie, one of them, came to our door singing!
They are truly the dynamic due! Would not leave until they were sure our dining table and chairs were in the correct place.
Really funny, polite and sweet young men who restored our faith in Furniture Village.
Saying that, the Transport manager - Jean Claude leaves much to be desired as on my request he called me before delivery took place, I told him of my reluctance to have contractors which he knew we shouldn’t have had!!! He just ignored the message from customer services!
He also said he would call me after my delivery-he didn’t!
That’s why I have deducted one star because of him (not the lovely Tony & Vinnie) Jean Claude’s obvious blasé attitude to Furniture Village customers who have spent thousands of pounds with them does not sit well with my husband and I.
We have other furniture to be delivered in a few weeks time and I fully expect a response to this review from the powers that be but I won’t hold my breath after promises from transport manager, Jean Claude, came to nothing.
Well done Tony & Vinnie ! We fell for your Liverpudlian charm and good humour!
Best wishes to you both for the future!

Ste and Jordan did my sofa build and were careful, courteous and friendly. I couldn't ask for a more pleasant interaction.