Furniture Village - RFC Warrington Reviews 

5,643
TrustScore 5 out of 5

4.9

Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB


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Rated 4 out of 5 stars

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more

Rated 5 out of 5 stars

Absolute delivery job well done! Wasn’t an easy job for them to do. Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift. They delivered with e... See more

Rated 5 out of 5 stars

Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recom... See more

Rated 5 out of 5 stars

The quality of the furniture and looks is amazing more than happy with it. The wait time for delivery not so great at nearly 12 weeks, The delivery itself very quick and Great delivery guys, Stuart a... See more


Company details


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  • Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,643)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Chris & Stu

Just a big shout out and thanks to Chris & Stu who delivered our sofas this morning. Perfect delivery, informative, punctual and set up second to none …. and funny guys too 😂😂 cheers gents 👍

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Was contacted by the delivery team an…

Was contacted by the delivery team an hour before they arrived to let me know they were on the way. Arrived early and completed the delivery no problem. Set up the dining suite with speed and efficiency. Removed all packaging and were very polite. A job well executed. Thanks guys

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

The guys who came were very…

The guys who came were very professional in their attitude and assembly of the table. All materials were removed from site. All extra items left,an explanation of what they were for was given. 5 stars.

July 31, 2026
Unprompted review
Rated 2 out of 5 stars

Delivery people need to treat people equally

They called 20 minutes before arrival and texted as well
Arrived on time. Assembled the furniture and left and took all the rubbish with them
One thing I didn’t like was that they came in and out in their work shoes without any shoe coverings. It was a bit wet outside so they wet my brand new carpet that I had just laid. They tried to wipe their shoes before entering but I now have wet and dirty carpet in some spots .
It would be appreciated if they can wear covering when they enter the house.
Looking at other reviews , they seemed to take off shoes but chose not at my residence. Not sure why they were biased . I m sure they were just too tired at 8 am 😡

July 31, 2026
Unprompted review
Furniture Village - RFC Warrington logo

Reply from Furniture Village - RFC Warrington

Good Morning,

Thank you for your feedback. We appreciate you acknowledging the prompt arrival and efficient assembly, as well as the removal of rubbish. We sincerely apologise for the inconvenience caused by our team not wearing shoe coverings, especially given the wet weather and your new carpet. We understand your frustration and will address this internally to ensure our team adheres to proper procedures. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Ste and jord were amazing.

Ste and Jord gave me notice of when they would arrive . They were really quick professional and respectful lads , did a great job , made no mess and really nice genuine lads , would be more than happy for them to come back and couldn't recommend them enough.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Good comms from delivery team prior to furniture arriving, unwrapped, assembled and placed. Very polite and professional - drivers were Chris and Stu. Thank you !

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great job …

Driver called giving us notice of arrival which was appreciated. Table installed in super quick time. He then gave us instructions on how to disassemble if needed, plus all the parts required to do this. Very clean. Very professional. Took all the rubbish away. Would recommend highly.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from ordering to…

Brilliant service from ordering in store to all the communication for delivery at a time that suited me as I needed building work to be completed . The company was so understanding in this. Then on day of delivery received a message with time of delivery window and then a phone call when they were 10 minutes away. Delivery guys were brilliant and so respectful. A very happy customer who would not hesitate to use Furniture Village again.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

We were really let down by furniture…

We were really let down by furniture village last year and decided to give them another try. This time the sales assistant was professional and kind as well as informative and honest. We went away still a little skeptical and then the delivery confirmation came through quickly. We got it delivered today by two very respectful gents. It must’ve been an absolute pain taking there shoes off at the door while delivering heavy furniture but they did it anyway. Giving second chances do sometimes work out!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

The couch is great

The couch is great, and great service at the shop by Cathy. The delivery drivers were very professional, delivered in time and made the couch quickly.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Ethan and Tommy arrived promptly for our sofa delivery, assembled both sofas and provided tips for aftercare.
They were both friendly and I would highly recommend them.

July 25, 2026
Unprompted review

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