Dawn was very helpful. We had been into the store a couple of times before. The first time we were offered the display at the price displayed on the table, but we were at the beginning of our search... See more
Location
Switch locationElliots Field Shopping Park, Leicester Road, CV21 1SR Rugby, GB
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Our salesperson, Dawn, was excellent. She helped us through what we wanted, offering exper advice where needed. There was no pushy sales tactics, so we did not feel pressured in any way. A comfortabl... See more
Very helpful staff member who didn't keep hassling me but was not far away if needed. The only thing that would have been better would be not having to wait so long for the item to come into stock .
When we walked into the store we were greeted by Andy. He was so professional, not pushy and took the time to understand what we wanted. He knew the importance of the size of the dining set we were l... See more
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Elliots Field Shopping Park, Leicester Road, CV21 1SR, Rugby, United Kingdom
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Great service from people’s people!
When we walked into the store we were greeted by Andy. He was so professional, not pushy and took the time to understand what we wanted. He knew the importance of the size of the dining set we were looking for and he only gave us the options that best suited us. We couldn’t decide on the day especially as our 2 yr old was being a pain! So we went back the next day to weigh up our options. In the end we brought our dining set and again Andy made the process so easy and seamless.
The rest of the staff at Furniture Village were also very friendly and welcoming. Great service from great people’s people!
Greg was amazing
Very helpful staff member who didn't…
Very helpful staff member who didn't keep hassling me but was not far away if needed. The only thing that would have been better would be not having to wait so long for the item to come into stock .
Excellent service
Alan, the salesman, not pushy, very knowledgeable and couldn't do enough to help us.
Great service from from Ash at Rugby…
Great service from from Ash at Rugby store this afternoon
A friendly approach and was provided…
A friendly approach and was provided with expert advice, allowing us to make an informative decision. Will always ask for Andy Paz on future purchases as he was extremely helpful.
Dawn was super helpful and went out of…
Dawn was super helpful and went out of her way to help us
The sales guy
The sales guy. Not pushy and understood our needs and lots of knowledge on the products were looking at. Leather couches
Third time lucky
Dawn was very helpful. We had been into the store a couple of times before. The first time we were offered the display at the price displayed on the table, but we were at the beginning of our search. When we returned the salesman said it was not possible to do the 6 chairs ( 4 slatted and 2 roll back) for the price on the table and was not at all pleasant. We went back today and spoke with Dawn who said we would have to pay extra for the roll back chairs, but when she went on the computer the whole set was £1,200. She was very pleasant and didn't make us feel small for seeking the better price. So we purchased the dining set.
Staff were very helpful
Staff were very helpful, friendly and knowledgeable. The choice available was superb. Thank you.
Relaxed shopping experience
Relaxed shopping experience where we didn't feel hassled to buy...Alan gave us loads of time to go through all the options and gave us space to think about what we needed as a family
Efficient service as well as warm…
Efficient service as well as warm personality.
Very good service
Very good service , Greg from the Rugby branch made buying two settee's a simple easy transaction
Shopping for sofas in Rugby
Greg at the Rugby branch was very helpful and answered all of our queries and concerns. We are very happy with the choice we made.
Ash from rugby was very friendly and…
Ash from rugby was very friendly and helpful. Helped us buy a wardrobe. Would recommend
Ash from rugby was fab
Ash from rugby was fab! The mattresses he showed us were amazing and so was his service.
Very helpful
Very helpful, knowledge member of staff, Andy Paz, gave us good advice when selecting a sofa and armchair.
Greg Walters (Rugby) was friendly
Greg Walters (Rugby) was friendly, yet professional and gave advice where needed to get us the best deal.
Greg really looked after us and was…
Greg really looked after us and was extremely helpful in choosing our new sofa, he even moved the shop around!! Would highly recommend and very happy with our new purchase. Thanks again.
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