Furniture Village - Rugby Reviews 

1,682
TrustScore 5 out of 5

4.8

Elliots Field Shopping Park, Leicester Road, CV21 1SR Rugby, GB


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Rated 4 out of 5 stars

Dawn was very helpful. We had been into the store a couple of times before. The first time we were offered the display at the price displayed on the table, but we were at the beginning of our search... See more

Rated 5 out of 5 stars

Our salesperson, Dawn, was excellent. She helped us through what we wanted, offering exper advice where needed. There was no pushy sales tactics, so we did not feel pressured in any way. A comfortabl... See more

Rated 5 out of 5 stars

Very helpful staff member who didn't keep hassling me but was not far away if needed. The only thing that would have been better would be not having to wait so long for the item to come into stock .

Rated 5 out of 5 stars

When we walked into the store we were greeted by Andy. He was so professional, not pushy and took the time to understand what we wanted. He knew the importance of the size of the dining set we were l... See more


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  • Elliots Field Shopping Park, Leicester Road, CV21 1SR, Rugby, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,682)

63,842 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from people’s people!

When we walked into the store we were greeted by Andy. He was so professional, not pushy and took the time to understand what we wanted. He knew the importance of the size of the dining set we were looking for and he only gave us the options that best suited us. We couldn’t decide on the day especially as our 2 yr old was being a pain! So we went back the next day to weigh up our options. In the end we brought our dining set and again Andy made the process so easy and seamless.
The rest of the staff at Furniture Village were also very friendly and welcoming. Great service from great people’s people!

September 6, 2026
Rated 5 out of 5 stars

The sales guy

The sales guy. Not pushy and understood our needs and lots of knowledge on the products were looking at. Leather couches

September 4, 2026
Rated 4 out of 5 stars

Third time lucky

Dawn was very helpful. We had been into the store a couple of times before. The first time we were offered the display at the price displayed on the table, but we were at the beginning of our search. When we returned the salesman said it was not possible to do the 6 chairs ( 4 slatted and 2 roll back) for the price on the table and was not at all pleasant. We went back today and spoke with Dawn who said we would have to pay extra for the roll back chairs, but when she went on the computer the whole set was £1,200. She was very pleasant and didn't make us feel small for seeking the better price. So we purchased the dining set.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Relaxed shopping experience

Relaxed shopping experience where we didn't feel hassled to buy...Alan gave us loads of time to go through all the options and gave us space to think about what we needed as a family

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, knowledge member of staff, Andy Paz, gave us good advice when selecting a sofa and armchair.

August 30, 2026
Unprompted review

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