Furniture Village - Solihull Reviews 

1,547
TrustScore 5 out of 5

4.8

Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB


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Rated 5 out of 5 stars

My wife & I have been customers of Furniture Village Solihull for many years! We have purchased a large wardrobes, Bedroom chest of drawers, sitting room furniture and three different swivel cha... See more

Rated 5 out of 5 stars

This company is excellent with their service. When ordering g plan furniture the salesman John said it would take about seven weeks to be made. It was delivered seven weeks to the day from when I o... See more

Rated 5 out of 5 stars

Leon, was very helpful, not pushy which we appreciated.....impressed with his courtesy and helpfulness. We would recommend Furniture Village, great choice and.reasonable prices. Thank you again to Leo... See more

Rated 5 out of 5 stars

When we picked this we were never pressured into buying. The sales team were helpful and informative throughout. When it came to delivery that was very professional down to the exact time on the day... See more


Company details


Contact info

  • Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,547)

64,898 reviews in the last 12 months

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Rated 5 out of 5 stars

Needed a new sofa ,and was helped by…

Needed a new sofa ,and was helped by John Whelan who explained everything.
It was a simple process sorting credit. John was very helpful and friendly.
Recommend furniture village for sure.
100% happy customer.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Our Customer Sales Agent was Adrian

Our Customer Sales Agent was Adrian - Excellent people communication skills allied to excellent product knowledge made Adrian an asset to the "Furniture Village Family".

We visit Sofology, another furniture couple of shops down from Furniture Village and we were not impressed by them - no visible stuff which gave us the feeling/impression less desirable members of the public could literally walk into that store and "help themselves and simply walkout (unchallenged) and without paying.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Effortless experience

Effortless experience, very helpful sales consultant, John Whelan, purchased what we came for and some additional items. A pleasant and positive shopping experience

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

We visited Furniture Village today and…

We visited Furniture Village today and purchased our sofas, and although we haven’t received the delivery yet, I really wanted to leave a review for Adrian Ford because his service was outstanding.

He took the time to explain everything clearly, helped us through the whole purchasing and payment process, and genuinely tried his best to help us get a good delivery offer. He also gave us extra cleaning boxes/products, which was a very kind gesture.

Adrian was patient, professional, and extremely helpful throughout the entire experience. Customer service like this really makes a difference. Thank you again!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Just brought 2 two seater's sofas from…

Just brought 2 two seater's sofas from furniture village at Solihull staff ware brilliant could not do enough for us kush was brilliant l would strongly recommend a visit if you are looking to buy sofas or something for the house 10/10 Norman Barnes thank you furniture village

May 23, 2026
Rated 5 out of 5 stars

Staff friendly and helpful

Staff friendly and helpful. Not overbearing or pushy, giving us space and time to view items in our own time. Salesman Amir was courteous and made himself available to answer any questions we had. We chose to return to Furnitue Village for another purchase, our second this year, as our visit was so successful.

May 23, 2026
Rated 5 out of 5 stars

Excellent service

Driver rang me at the given time and arrived on time. They took the single bed and mattress upstairs carefully and assembled it. They took the packing material with them leaving the room clean.
Thank you.

May 21, 2026
Unprompted review

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