Furniture Village - Solihull Reviews 

1,547
TrustScore 5 out of 5

4.8

Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB


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Rated 5 out of 5 stars

My wife & I have been customers of Furniture Village Solihull for many years! We have purchased a large wardrobes, Bedroom chest of drawers, sitting room furniture and three different swivel cha... See more

Rated 5 out of 5 stars

This company is excellent with their service. When ordering g plan furniture the salesman John said it would take about seven weeks to be made. It was delivered seven weeks to the day from when I o... See more

Rated 5 out of 5 stars

Leon, was very helpful, not pushy which we appreciated.....impressed with his courtesy and helpfulness. We would recommend Furniture Village, great choice and.reasonable prices. Thank you again to Leo... See more

Rated 5 out of 5 stars

When we picked this we were never pressured into buying. The sales team were helpful and informative throughout. When it came to delivery that was very professional down to the exact time on the day... See more


Company details


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  • Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,547)

64,898 reviews in the last 12 months

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Rated 5 out of 5 stars

Just had a great experience at…

Just had a great experience at Furniture Village in Solihull. Kush was so helpful from when we walked in and gave us loads of support choosing the perfect sofa for our home. We have a difficult shaped living room and he spent time looking at options with us and we left choosing the perfect sofa for our home. Massive thank you!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to recommend Aamir from…

I would like to recommend Aamir from Furniture Village Solihull. A wonderfully personable, kind, and patient sales rep, who looked after me recently. He made recommendations I hadn't thought of, he didn't force-sell anything, in fact, he dissuaded me from buying an accessory as it wouldn't work with my colour scheme. He made sure I was happy and never hounded me like some furniture reps do. What an asset to the store! Plus he gave my Mum a bag of cookies, she was delighted!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Yesterday was my third visit to furniture village at Solihull Gate retail Park. The sales consultant, Adrian Ford, was extremely helpful ensuring I found dining room furniture to suit my taste. He even sourced furniture at the Wednesbury branch and sent me photographs by email so that I could determine what range was the right furniture for me.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Adrian Ford

Great experience with Adrian Ford. We went over 2 days and discussed the each detail and setup of the rooms. Adrian tried his best to arrange the best deal he could to include covering delivery, servicing, discounts. His professional yet warm approach was the reason we chose to accept Furniture Village in the end!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Furniture Village solihull

Went to Furniture Village to look for a new king size mattress. Have had lots of trouble with back pain and trouble sleeping. I was served by Paul, absolutely fantastic service, he showed me 6 different types, listened to my needs and recommended the mattress I eventually bought. Very knowledgeable and helpful.
Superb service, absolutely brilliant

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Billy was helpful and polite

Billy was helpful and polite. I got the answers I needed without any issues. Billy followed up the phone call with an email with a "help guide". Customer service was excellent.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

No pressure sales but great service

Adrian was great helping my Mum buy a sofa after an 18 month search! He was super friendly and helpful throughout the whole process. What I really liked was that there was no pressure on Mum from any of the staff to buy anything from the moment we walked through the door right up to the point of sale. A refreshing change!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Wow, fantastic service

Wow, what a great experience, we were greeted by Paul who clearly has a wealth of knowledge and experience. He talked us through the whole buying process and pointed out the various advantages of different styles and makes of both Sofa’s and dining tables. Totally relaxed non pushy just made sure we made the right choices for us. Highly recommended. Thank you. Chris and Natalie

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Pleased we were left alone to have a…

Pleased we were left alone to have a good look on first arriving as we knew what we were looking for. Reassured by Aamere that he was around to answer any queries when we were ready which is what happened and subsequently an order was placed.

March 13, 2026

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