My wife & I have been customers of Furniture Village Solihull for many years! We have purchased a large wardrobes, Bedroom chest of drawers, sitting room furniture and three different swivel cha... See more
Location
Switch locationUnit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is excellent with their service. When ordering g plan furniture the salesman John said it would take about seven weeks to be made. It was delivered seven weeks to the day from when I o... See more
Leon, was very helpful, not pushy which we appreciated.....impressed with his courtesy and helpfulness. We would recommend Furniture Village, great choice and.reasonable prices. Thank you again to Leo... See more
When we picked this we were never pressured into buying. The sales team were helpful and informative throughout. When it came to delivery that was very professional down to the exact time on the day... See more
Company details
Contact info
Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just had a great experience at…
Just had a great experience at Furniture Village in Solihull. Kush was so helpful from when we walked in and gave us loads of support choosing the perfect sofa for our home. We have a difficult shaped living room and he spent time looking at options with us and we left choosing the perfect sofa for our home. Massive thank you!!
Great service from Kush
I would like to recommend Aamir from…
I would like to recommend Aamir from Furniture Village Solihull. A wonderfully personable, kind, and patient sales rep, who looked after me recently. He made recommendations I hadn't thought of, he didn't force-sell anything, in fact, he dissuaded me from buying an accessory as it wouldn't work with my colour scheme. He made sure I was happy and never hounded me like some furniture reps do. What an asset to the store! Plus he gave my Mum a bag of cookies, she was delighted!
Imran khushi is the best in the game
Imran khushi is the best in the game, I told him my needs and he knew exactly what I needed. It saved all the complicated questions etc.
Go to him if you need the best support
Khushi was professional selling me a…
Khushi was professional selling me a bed today. He answered all my questions as expected.
John Whelan was very good giving us all…
John Whelan was very good giving us all the information we needed to make a decision most helpful
Excellent Customer Service
Yesterday was my third visit to furniture village at Solihull Gate retail Park. The sales consultant, Adrian Ford, was extremely helpful ensuring I found dining room furniture to suit my taste. He even sourced furniture at the Wednesbury branch and sent me photographs by email so that I could determine what range was the right furniture for me.
Paul was very helpful and not pushy
Paul was very helpful and not pushy. Happy to help and knowledgeable
Great experience with Adrian Ford
Great experience with Adrian Ford. We went over 2 days and discussed the each detail and setup of the rooms. Adrian tried his best to arrange the best deal he could to include covering delivery, servicing, discounts. His professional yet warm approach was the reason we chose to accept Furniture Village in the end!
Kushi was professional without being…
Kushi was professional without being too pushy definitely going back to place an order
Furniture Village solihull
Went to Furniture Village to look for a new king size mattress. Have had lots of trouble with back pain and trouble sleeping. I was served by Paul, absolutely fantastic service, he showed me 6 different types, listened to my needs and recommended the mattress I eventually bought. Very knowledgeable and helpful.
Superb service, absolutely brilliant
John was very patient and helpful and…
John was very patient and helpful and supportive. Gave us good advice and time to think and decide.
Billy was helpful and polite
Billy was helpful and polite. I got the answers I needed without any issues. Billy followed up the phone call with an email with a "help guide". Customer service was excellent.
No pressure sales but great service
Adrian was great helping my Mum buy a sofa after an 18 month search! He was super friendly and helpful throughout the whole process. What I really liked was that there was no pressure on Mum from any of the staff to buy anything from the moment we walked through the door right up to the point of sale. A refreshing change!
Very pleased with my experience at…
Very pleased with my experience at Furniture Village. Paul Jackson is extremely professional and helpful. I would certainely recomend him. A very satisfied customer. Thankyou.1
Attentive staff and efficient assistant
Wow, fantastic service
Wow, what a great experience, we were greeted by Paul who clearly has a wealth of knowledge and experience. He talked us through the whole buying process and pointed out the various advantages of different styles and makes of both Sofa’s and dining tables. Totally relaxed non pushy just made sure we made the right choices for us. Highly recommended. Thank you. Chris and Natalie
Pleased we were left alone to have a…
Pleased we were left alone to have a good look on first arriving as we knew what we were looking for. Reassured by Aamere that he was around to answer any queries when we were ready which is what happened and subsequently an order was placed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







