Furniture Village - Staples Corner Reviews 

Very informative and helped ensure it was a seamless experience, we had Fizz and Arvind helping us! Highly recommend

Amazing customer service at furniture village and a great experience at the store. Ahmed was especially helpful and enthusiastic to assist us with everything we need. Very friendly, knowledgeable and patient throughout. Would definitely recommend this place and ask Ahmed if you can.

-Mary Jane Lamigo

Fantastic service from from Fizz we actually went to see him 5 weeks ago and loved his service soo much we traveled the 30miles back to him as we wanted to see him even though we have a branch 5mins away from our home. A true credit to the company! Will defo recommend!!

Furniture Village's own delivery team spotted a fault with the sofa on delivery. So far I've been fobbed off with delay to 'reinspect' and zero response to my email. I have had to invoke Section 75 to get their Finance company to investigate as Furniture Village will not respond.

Mr fizz help us a loot to make very good choices for our new furniture.

Ian was lovely we bought two tables , was ready to answer any question necessary !

Fizz was absolutely brilliant. He provided me with excellent customer service and went above and beyond to help me purchase furniture that I was extremely happy with. Fizz is a credit to your company furniture village.

Thank you to Ian who was able to get us exactly what we wanted with our bar chairs. Quick and efficient service in store. Thank you!

It was lovely chatting to Ahmed to buy some of our furniture here, he was really helpful, knowledgeable and friendly. We are very happy to have found exactly what we wanted with Ahmed’s help.

Fantastic Friendly services Mr.Ian was help us.

Both Gemima and Natalie from Furniture Village were brilliant in resolving my issue regarding my mirror that was broken during shipment. Thesectwo were very professional and empathetic of my situation that caused me to report the damage late.

At firstbI spoke to one lady who sounded very unprofessional and heartless. She kept on talking about the 7 day policy to report the damage yet I was trying to tell her that I was unwell to focus on fixing the mirro so it remained packed until when I opened it later and found the damage. She had no empathy at all, no time to listen.
Thank you soo much.

Ahmed was amazing and wotjed hard to make us hapoy. We left spending 4 thousand. Ahmed is the man!

Arvind was a great help! He helped us quite a lot with our shopping :)

Fizz has been an absolute legend. Big shout out to him for helping us out!! Woohooo✨✨
His a big joker and I loved the interaction and all the help he has provided. Thank you.

We just got a sofa today! Fizz was incredible! He sat with us for a long time whilst we were deciding between 2 different sofas. We finally decided and he wa so helpful and with us every step of the way. I highly recommend and cannot thank you enough for great customer service. All the best with your new arrival. Danielle and Darren

Arvind was an excellent staff member. From the moment we walked into store he gave us a warm welcome and immediately offered a hot drink and asked if we needed help. He then assisted us with buying our dinning table and gave us excellent advice. It was an absolute pleasure being served by him.

All the staff were friendly and welcoming. Arvind was especially helpful and gave honest, thoughtful advice

Bought an item and it was never delivered. Went online to track, the website has both the information that it was delivered, but it is delayed. Went to customer service online, they tell me they can't see the order and I had to call the shop. Call the shop, they tell me they need to contact the vendor and will get back to me in 24 h. 3 days later, I'm waiting on the line to try to talk to the shop again.