Furniture Village - Stevenage Reviews 

1,698
TrustScore 4.5 out of 5

4.7

Roaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB


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Rated 5 out of 5 stars

The customer service here is top class. Would highly recommend shopping here. Very friendly and helpful staff. Special shoutout to Crina who sold us our sofa set. She made us feel comfortable and real... See more

Rated 5 out of 5 stars

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... See more

Rated 5 out of 5 stars

Michael H and his team at Furniture Village in Stevenage were amazing. Extremely helpful getting our table and chairs wrapped up and loaded into our van. Highly recommended 👍🏻

Rated 5 out of 5 stars

When we walked into Furniture Village Stevenage there was a nice atmosphere. We were greeted by Michael who showed us around the sofas we were interested in. There were many choices of colours and mat... See more


Company details


Contact info

  • Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,698)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael Hackworthy is fantastic we…

Michael Hackworthy is fantastic we ordered a sofa from him previously and I took my elderly mum to see him to organise a bed purchase today. He was attentive patient and kind. He is a credit to your organisation and gave such good professional advice. Definitely will be going back to him when we need more furniture !

June 20, 2026
Rated 5 out of 5 stars

Excellent service at Furniture Village in Stevenage

We have just purchased a new corner sofa and we were helped by Michael Hackworthy in the Stevenage Store.

We were offered assistance on arrival on both visits without feeling pressured. It was lovely to be offered drinks while we completed our order. We found out experience very positive and we were given information and time to think about our decision.

Michael was very knowledgeable about the range of sofas and services available whilst also being friendly, professional, and welcoming.

Overall we are very happy with our service and experience and we would use this store again in the future.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service by Michael

Lovely service by Michael, we had come in to the shop a couple of times before purchasing and was made welcome and left to be able to explore and look at options but Michael was on hand for information and guidance which was greatly appreciated. Thank you for your help.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience!

We bought a table and chairs from Furniture Village in Stevenage. Michael assisted us every time we went into the store to have a look to make sure they were the right set for our kitchen. Each time we met him, he was helpful, really accommodating and nothing was too much trouble! He also gave us options to ensure affordability. I’d definitely buy from the store using Michael’s services again. We’re delighted with the table and chairs and also found the three delivery guys so friendly and helpful when they dropped them off. The store I also ordered the delivery from were great and very accommodating. All round Furniture Village offer an excellent customer service! Thank you 😀

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

We came into store on Sunday with 2 kids and I cannot recommend Michael enough for his patience and product knowledge. We actually only came into look at colours and we came away ordering a sofa and a bed with mattress. The finance option is also brilliant. Michael was so patient with us whilst we decided what we wanted and made the whole process so easy so I highly recommend asking for him when going into store.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Totally recommend Furniture Village

The whole experience was a pleasure and seamless from start to finish from the lovely sales guy in the shop who was patient and so helpful without being pushy ( thank you for the coffee & warm cookie 😋 ) to the delivery guys who were very respectful taking their shoes off outside of the house as it has been raining. They arrived on time and put everything together in no time at all .
Very impressed with Furniture village though out the whole shopping experience would totally recommend them .

June 6, 2026

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