Furniture Village - Thurrock Reviews 

The Sales Consultant , Shane Brown from the Lakeside, West Thurrock was excellent, explained things clearly and was very helpful.

Paula, who helped us from start to finish, was absolutely excellent. She was professional, very friendly, and provided us with great guidance throughout our purchase. Her knowledge and helpful approach made the whole experience easy and enjoyable. She is a great asset to this store, and we truly appreciate all her help.

I bought my sofa today with an excecional service and help from Tan. Recommended to everyone

Laura made our visit easy her patience and expertise made it very pleasant to shop made us feel very relaxed wholesalers need more Laura's 😀

Looking for Dining table and was spoilt for choice . Found one we liked and bought interest free over 10 months . Good price.
Good service from Laura in sales.

Muhammed was an incredible sales rep! He was very patient and informative

Staff were very helpful and patient.
They were kind towards my boys who were getting bored just looking at wardrobes over and over again .

Tan was very helpful, took his time to listen to my request and showed me around and helped with a smooth sale and transaction. Would highly recommend him.

Was served my Mohammad Ali and was very attentive and left no detail out. Done us a great deal and even had a coffee and lovely cookie whilst doing the paper work. A pleasure to do business with him.

We were really pleased with the quality and price of our purchases - we can't wait for our new sofas, dining room table and chairs and tv unit to arrive. We spent more than a day looking at all Furniture Village's competitors at Lakeside, Thurrock and Furniture Village were the clear winner on range of choice, style, quality and value for money.

What really made the experience was the customer service from Alex. He talked us through the pros and cons of the various options - his product knowledge was superb - and he took a real interest in our needs without being pushy or dismissive. Nothing was too much trouble. Thank you Alex!

Overall, highly recommended and we'll definitely be shopping with Furniture Village in the future.

Surry Gill was very friendly and helpful!

Customer interaction, knowledgeable, friendly, efficient and professional staff

Our experience has been 5* so far, we walked in just looking and had some questions, Jordan came over and was really friendly and knowledgeable. We’ve since had back and forth communication and placed our order for our new home. Jordan is a really good communicator and has outstanding customer service skills, so thank you!!

Alex was very informative and helpful with the process of buying the sofas and put us at ease to make the purchase.

Alex in Thurrock was great!

The sales person Surry Gill was helpful, informative and very pleasant to do business with

Great service from Laura Hills at the Lakeside branch of Furniture Village. She was helpful without being pushy and made sure we were aware of a couple of marks that were only slightly visible on the store items we bought. That’s exactly how customer service should be in my opinion!

Tan was very helpful and gave good advice to help us with purchasing our sofa thank you.

Tan was very helpful in helping us choose a sofa for our living room.

Tan was very helpful and a wonderful gentle man. Thank you so much. Pam