Delivery on time, booked in advance and followed up with both reminder emails and texts along with a phone call by the delivery team prior to delivery. Very professional guys ( Ash and Pete )... See more
Location
Switch locationCentury Retail Park, Dalton Way, WD17 2SF Watford, GB
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See what reviewers are saying
Mira was excellent, super helpful and talked us through everything about each sofa befote landing on the sofa we wanted! We just went to look but found what we wanted and were able to booj the ord... See more
We visited the showroom on 2 occasions and each time we were met with smiling friendly faces. Anthony was great he took his time to explain what options we had regarding our dining room set and so... See more
Furniture Village had so much in store and a vast variety of styles in sofas, beds and in dining furniture. We were so pleasantly surprised! We went in looking for a kitchen table and ended up... See more
Company details
Contact info
Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom
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The salesperson Veera was very helpful
The salesperson Veera was very helpful, knowledgeable and professional.
Great team in Watford …
Taz saw me twice and was extremely helpful and professional. I had a lot of items to buy and he was very patient at helping me match the various items.
Adnan the Manager was also helpful when we completed the purchase.
I’d highly recommend them.
Great personal customer service
Leigh was very good at explaining the differences between beds and taking into account what we were looking for. Great personal customer service!
Fal was very very supportive and showed…
Fal was very very supportive and showed us all the options available before completing the purchase
Despite the online service to book an…
Despite the online service to book an appointment with a sales person not working (we had a confirmed reservation, but the store staff never receive these) we still received excellent service from Leigh who walked us through the various options meeting our requirements.we purchased the bed and now await delivery.
Excellent service
Advisor went above and beyond helping us, highly recommend Fal to anyone
Great sofa - fast delivery
Fal was realy helpfull , she give us best of the resolt and help us to choose final product.
We were interapted on the final trasaction by other coowalker with low maner but Fal sort it out quickly.
Thank you
Great service all round from store to…
Great service all round from store to delivery
Customer Service
We had great customer service from Mira. Her knowledge and helpfulness was much appreciated and was super friendly too.
Adnan- customer services oriented
We have been served by Adnan. Great customer and sales skills. Watford store is our store for all our purchases.
Fal was very professional
Fal was very professional. No pushing. Informative and helpful. She was understanding and went through the buying process with a quiet and competent manner.
An excellent all round experience and…
An excellent all round experience and the member of staff was super. Very knowledgeable and conscientious.
May use AI-assist with repliesRead more
Two matching side tables
I ordered two side tables to be collected from Watford store. I was told they would be available to pick up around Jan end. I didn’t hear anything past that date so went into store to enquire. They were to be in within the following week. Then I got a message saying two different ones received. I currently have Shingles so cannot come to the store to resolve this.i will do when I’m well.

Reply from Furniture Village - Watford
Good friendly service and good choice…
Good friendly service and good choice of products
Asim is so professional
Asim is so professional, he was a great help. Satisfied customer I am.
Asim the great
Asim is a great staff and salesperson. Could talk me into buying any sofa.
Asim was a very great help
Asim was a very great help, and he gave us a very nice deal and couch. He is a keeper
Friendly and welcoming
Pleasure to come back and go forward with our purchase. Lovely to deal with Ania.
Delighted with our purchase
Delighted with our purchase. Ania was brilliant with her recommendation’s. Thanks again!!
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