Giorgia at the Blackpole store Worcester was amazing, such great service and patience from us very indecisive customers! She wasn’t pushy or give us a sales pitch but just listened and understood comp... See more
Location
Switch locationBlackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB
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We were left to take our time looking around and trying out chairs. Once we choose some, someone was available to do the paperwork. The delivery men kept in touch and delivered on time. A pleasant... See more
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more
We were met by a lovely salesperson Georgia who helped us brilliantly with all our queries.She was extremely friendly and knowledgeable and after discussing what we needed we returned two days later s... See more
Company details
Contact info
Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom
- 01905 674 660
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Rhys was really helpful and we got…
Rhys was really helpful and we got exactly what we wanted thank you
Exceptional & Professional Service!
The Sales Consultant Rhys Cox at the Worcester Store, provided exceptional and professional service to assist my Wife and I in purchasing our new lounge suite and is an asset to Furniture Village.
Extremely knowledgeable and polite…
Extremely knowledgeable and polite staff . Excellent selection of furniture .
Good store experience
The store was well presented with lots of furniture on display. Staff were welcoming and available to answer questions but not over pushy. Very pleased with the service.
Amazing experience
Giorgia at the Blackpole store Worcester was amazing, such great service and patience from us very indecisive customers! She wasn’t pushy or give us a sales pitch but just listened and understood completely. Great customer experience.
Good quality furniture
Good quality furniture, reasonable prices, nice coffee and cookies and non-obtrusive staff.
We were left to take our time looking…
We were left to take our time looking around and trying out chairs. Once we choose some, someone was available to do the paperwork. The delivery men kept in touch and delivered on time. A pleasant experience all round.
Richard remembered me when I walked…
Richard remembered me when I walked through the Worcester store,which made me feel I wasn’t a nobody!!
Had all the time to talk me through everything,
If my furniture was delivered earlier than quoted I would be A VERY HAPPY CUSTOMER ,!!
I am away for 3 months ,at the end of the year and would like to enjoy my suite before I leave
Very helpful staff
The salesman Ricardo was really helpful…
The salesman Ricardo was really helpful without being pushy
The member of staff who dealt with us…
The member of staff who dealt with us was very good and helpful
Many thanks Rhyss
I went along to black pole in…
I went along to black pole in Worcester. I needed a new recliner chair. Was met by a lovely assistant called Bex. She put no pressure on and let me browse. I chose my chair and bought it. She was very helpful. And I would hesitate to go to her again when I’m ready for a sofa.
Great job am happy with service
Naj made it a simple and stress free…
Naj made it a simple and stress free call.
Ricardian was extremely helpful and…
Ricardian was extremely helpful and professional in his knowledge about our purchase. Throughly recommended Furniture Village Thank You
Richard was great and really sold the…
Richard was great and really sold the bed to us!
Excellent attentive
Excellent attentive, helpful and friendly staff member James in Worcester branch. Usually use the Preston Capitol Centre for previously bought items, both Dave and Andy are super helpful. Wouldn't hesitate this company when purchasing beautiful, excellent quality items for your home.
Good experience
Roberto, based in Worcester was very helpful but not pushy. Very pleased with our order of beds and settees.
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