Furniture Village - Worcester Reviews 

349
TrustScore 5 out of 5

4.8

Blackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB


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Rated 5 out of 5 stars

Giorgia at the Blackpole store Worcester was amazing, such great service and patience from us very indecisive customers! She wasn’t pushy or give us a sales pitch but just listened and understood comp... See more

Rated 5 out of 5 stars

We were left to take our time looking around and trying out chairs. Once we choose some, someone was available to do the paperwork. The delivery men kept in touch and delivered on time. A pleasant... See more

Rated 4 out of 5 stars

Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more

Rated 5 out of 5 stars

We were met by a lovely salesperson Georgia who helped us brilliantly with all our queries.She was extremely friendly and knowledgeable and after discussing what we needed we returned two days later s... See more


Company details


Contact info

  • Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom

  • 01905 674 660

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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4.8

All reviews

(349)

66,177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good store experience

The store was well presented with lots of furniture on display. Staff were welcoming and available to answer questions but not over pushy. Very pleased with the service.

August 17, 2026
Rated 5 out of 5 stars

Amazing experience

Giorgia at the Blackpole store Worcester was amazing, such great service and patience from us very indecisive customers! She wasn’t pushy or give us a sales pitch but just listened and understood completely. Great customer experience.

August 16, 2026
Rated 5 out of 5 stars

We were left to take our time looking…

We were left to take our time looking around and trying out chairs. Once we choose some, someone was available to do the paperwork. The delivery men kept in touch and delivered on time. A pleasant experience all round.

July 31, 2026
Rated 5 out of 5 stars

Richard remembered me when I walked…

Richard remembered me when I walked through the Worcester store,which made me feel I wasn’t a nobody!!
Had all the time to talk me through everything,
If my furniture was delivered earlier than quoted I would be A VERY HAPPY CUSTOMER ,!!
I am away for 3 months ,at the end of the year and would like to enjoy my suite before I leave

August 14, 2026
Rated 5 out of 5 stars

I went along to black pole in…

I went along to black pole in Worcester. I needed a new recliner chair. Was met by a lovely assistant called Bex. She put no pressure on and let me browse. I chose my chair and bought it. She was very helpful. And I would hesitate to go to her again when I’m ready for a sofa.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent attentive

Excellent attentive, helpful and friendly staff member James in Worcester branch. Usually use the Preston Capitol Centre for previously bought items, both Dave and Andy are super helpful. Wouldn't hesitate this company when purchasing beautiful, excellent quality items for your home.

July 31, 2026

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