Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... See more
Location
Switch locationBlackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB
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See what reviewers are saying
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more
Having Furniture Village in Worcester is amazing, the best and unique Furniture shop. Very happy for this store, with a big quality and beautiful display of Furniture. The attention, knowledge of th... See more
Rob Jones was amazing, very helpful and kind enough to help with measurements in order for us to make a precise choice in furniture. He was very friendly, and not pushy. Listend well and assisted us... See more
Company details
Contact info
Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom
- 01905 674 660
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Rocker Recliner
Store had exactly the type of leather rocker recliner we have been searching for & salesperson was extremely helpful.
My experience with furniture village…
My experience with furniture village fantastic, easy to deal with. Fast delivery, quality is outstanding would 100% recommend. The guys in the shop were not pushy & took time to explain every aspect of my purchase. The delivery service guys were very respectful of my home. 10/10 for Furniture Village personnel at Worcester & Bristol thank you all.
Excellent experience…
Excellent service from Ricardo at Worcester, made the buying experience a pleasure. A refreshing change in today’s world. Hopefully delivery will be in the 6 week timeframe to tie in with a house move.
Staff very helpful and not pushy
Adam at the Worcester Blackpole branch…
Adam at the Worcester Blackpole branch was very helpful and it was an easy sale for us he let us decide without pressure , even made us a tea , he was also very informative about products and matching furniture.
Positive experience of purchase of lounge experience.
We are very pleased with the help we received whilst buying our lounge furniture. James, in the Worcester store, was patient and informative with good advice. The time scale of delivery was as expected. The delivery men, Kyle &Sean were careful and polite. Kyle made sure we were satisfied with our purchase and carefully explained how the remote on the sofa operated before they left. Many thanks to the team.
A very experienced staff member took…
A very experienced staff member took the time to chat and inform. My self of the quality of the furniture I was interested in with that I made the purchase it's still makes a huge difference to be able to speak to a human person in this day and age thank so much
New bed of comfort
Very welcoming, left us to look for what we wanted and when we found our bed we was given the best advise for what we needed and wanted.
Fantastic service from James at the worcester branch (Furniture Village)was very friendly and polite. Explained everything clearly and made us very comfortable with our desion . 5 star service.
the customer service team have been…
the customer service team have been very helpful
and sorted the issue
however i would not buy from the store again the store staff aren't helpful
at all
James at the Worcester store was…
James at the Worcester store was excellent, providing information and insight to ensure we bought the items best suited to our requirements. Being so friendly , smiley and polite at 4pm on a Saturday was very impressive.Would thoroughly recommend, what a great ambassador for the brand.
Giorgia the lady who served me was very…
Giorgia the lady who served me was very friendly, helpful and answered all my questions. A very pleasant experience.
Had James as are co worker
Had James as are co worker, very professional, also helpful, explained everything very well, and very knowledgable in his work, would recommend to friends if needed furniture, satisfied with all ideas, delivery men very professional, and too care with furniture very satisfied
Nicola was very helpful
Nicola was very helpful when addressing our probleml
A good experience
I went to the Worcester branch and Bex was the perfect salesperson. She was there when I needed information but not in the least bit pushy and was friendly and helpful. I spent a lot of time choosing what I hope will be my perfect bed , a Harrison Spinks, and didn’t feel rushed. I look forward to it’s arrival and hope the rest of the process will go as smoothly.
A great shopping experience
Well presented show models. Knowledgeable staff who are friendly, helpful and able to cater for our needs. Adam at Worcester was particularly great.
Charlie explained everything and was…
Charlie explained everything and was very polite.....
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