Furniture Village - Worcester Reviews 

373
TrustScore 5 out of 5

4.8

Blackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB


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Rated 5 out of 5 stars

Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... See more

Rated 4 out of 5 stars

Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more

Rated 5 out of 5 stars

Having Furniture Village in Worcester is amazing, the best and unique Furniture shop. Very happy for this store, with a big quality and beautiful display of Furniture. The attention, knowledge of th... See more

Rated 5 out of 5 stars

Rob Jones was amazing, very helpful and kind enough to help with measurements in order for us to make a precise choice in furniture. He was very friendly, and not pushy. Listend well and assisted us... See more


Company details


Contact info

  • Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom

  • 01905 674 660

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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4.8

All reviews

(373)

64,276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with furniture village…

My experience with furniture village fantastic, easy to deal with. Fast delivery, quality is outstanding would 100% recommend. The guys in the shop were not pushy & took time to explain every aspect of my purchase. The delivery service guys were very respectful of my home. 10/10 for Furniture Village personnel at Worcester & Bristol thank you all.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience…

Excellent service from Ricardo at Worcester, made the buying experience a pleasure. A refreshing change in today’s world. Hopefully delivery will be in the 6 week timeframe to tie in with a house move.

June 16, 2026
Rated 5 out of 5 stars

Adam at the Worcester Blackpole branch…

Adam at the Worcester Blackpole branch was very helpful and it was an easy sale for us he let us decide without pressure , even made us a tea , he was also very informative about products and matching furniture.

June 13, 2026
Rated 5 out of 5 stars

Positive experience of purchase of lounge experience.

We are very pleased with the help we received whilst buying our lounge furniture. James, in the Worcester store, was patient and informative with good advice. The time scale of delivery was as expected. The delivery men, Kyle &Sean were careful and polite. Kyle made sure we were satisfied with our purchase and carefully explained how the remote on the sofa operated before they left. Many thanks to the team.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

New bed of comfort

Very welcoming, left us to look for what we wanted and when we found our bed we was given the best advise for what we needed and wanted.
Fantastic service from James at the worcester branch (Furniture Village)was very friendly and polite. Explained everything clearly and made us very comfortable with our desion . 5 star service.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

James at the Worcester store was…

James at the Worcester store was excellent, providing information and insight to ensure we bought the items best suited to our requirements. Being so friendly , smiley and polite at 4pm on a Saturday was very impressive.Would thoroughly recommend, what a great ambassador for the brand.

May 30, 2026
Rated 5 out of 5 stars

Had James as are co worker

Had James as are co worker, very professional, also helpful, explained everything very well, and very knowledgable in his work, would recommend to friends if needed furniture, satisfied with all ideas, delivery men very professional, and too care with furniture very satisfied

May 26, 2026
Rated 5 out of 5 stars

A good experience

I went to the Worcester branch and Bex was the perfect salesperson. She was there when I needed information but not in the least bit pushy and was friendly and helpful. I spent a lot of time choosing what I hope will be my perfect bed , a Harrison Spinks, and didn’t feel rushed. I look forward to it’s arrival and hope the rest of the process will go as smoothly.

May 19, 2026

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