Service was outstanding. I wasn’t hassled just left to browse but a lovely gentleman was there to help me once I had a query. Finally got a price for me for the bed which was competitive and good valu... See more
Location
Switch locationUnit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ York, GB
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Had a lovely browse around the store this afternoon. The salesman David introduced himself but then left us to look around in our own time with no pressure. Disturbed only to be asked if we woul... See more
David your sales consultant was very helpful and patient, we explained exactly what we needed, he sorted it out for us, there was no rush. We would recommend your York store to any of our friends. ps... See more
What made our day was Justin. He made it all happen, answered our questions, gave expert service and care. A winning experience!
Company details
Contact info
Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ, York, United Kingdom
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Disappointing experience of Furniture Village
Ordered sofa and chair in Jan it’s now end of May and only half of the reclining sofa working and chair delivered with no swivel

Reply from Furniture Village - York
They have done a very good job
They have done a very good job, happy with their service. Well done Guyz.
Very helpful and friendly
Very helpful and friendly, gor all the information when sofa was on its way.
No pushy sales talk gave us time to…
No pushy sales talk gave us time to think and talk with out him tryed everything he could to help us explained everything clearly it was an excellent experience for my husband and my self
So happy with my experience
We popped into Furniture village to buy a second wardrobe- greeted by a friendly member of staff who offered us a drink which was very welcome- he also showed us an example of just what we were looking for, checked if the item was available- we ordered and he made sure we were happy with everything. It’s a great place to shop, no pressure selling-quality products and the sales are a bonus- I highly recommend.
Lewis from the Clifton moor store in…
Lewis from the Clifton moor store in York was a brilliant help , I would absolutely recommend this store and Lewis!
Great staff and knowledgeable
The staff at furniture village in york are super polite and very helpful with our purchase of the cupra dining set. Any questions we had were answered and our worries to rest.
Lewis S was great
We visited Furniture Village (Clifton Park?) looking for a dining set and a new sofa, as we have recently purchased our first house. FV was the first shop that we went in and fell in love with a few of their sofas, unfortunately only one of them (which we subsequently ended up purchasing) would fit in our new living room.
We were assisted by Lewis S, who was happy to answer any questions that we had about the furniture, including demonstrations about how the dining table extended, as well as how best to plump the sofa cushions so they kept their appearance.
Lewis was very professional and personable, and part of the reason we returned to FV to buy our sofa over the competing sofa stores in the immediate vicinity. Great job and we can’t wait for our delivery.
We were greeted but not hassled whilst…
We were greeted but not hassled whilst we looked .
Lewis was very helpful and…
Lewis was very helpful and knowledgeable without being pushy. Great service all around.
Excellent service
Met Lewis Spencer in store. Very friendly , no pressure as I said we were browsing. After having a good look around the store we asked Lewis to join us as we had a few questions. He was very knowledgable
Again no pressure as myself and my husband chatted amongst ourselves.
We decided on a particular sofa and paperwork was filled in and ordered.
Excellent customer service from Lewis .
A credit to the company .
Excellent service from sales to delivery
Great service! It was also a very professional delivery & installation. Many thanks to Konrad Dain
Very helpful and cheerful member of…
Very helpful and cheerful member of staff (Austin) who explained everything about the items we bought.
The sales advisor was good and the…
The sales advisor was good and the product looked good
Dining table
Friendly staff. Lots of furniture choice and good quality. Victor was very helpful and made us very welcome. Even gave us a cup of coffee. Nothing too much trouble.
Steve Tanner was a very good salesman…
Steve Tanner was a very good salesman who explained everything about our purchase, & everything to do with delivery time etc too.
Mattress Purchase
The salesperson Austin was great. He was very knowledgeable and lovely to deal with.
A week since I made my purchase I have still not been contacted about a date for delivery which is disappointing.
Had to wait 30 minutes for the person…
Had to wait 30 minutes for the person to answer my call but well worth the wait amber was super helpful and sorted out all I needed a little star thanks Amber
Great choice of quality products.
Great choice of quality products.
The sales person Victor was very helpful. Would certainly recommend shopping at Furniture Village.
Quality furniture and great customer service.
Great customer service in the shop, Lewis was lovely and polite and made our buying experience enjoyable.
The delivery guys Konrad and Dane did a brilliant job in setting our table and chairs up, very polite and explained everything in detail. Overall I would definitely recommend shopping with furniture village, the quality of the furniture is outstanding.
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