Furniture Village - York Reviews 

We was helped and served by victor how was very helpful and also let us decide for ourselves.

Spoken to Kieron this afternoon very polite young gentleman, got my issue sorted out in no time..

Patient, helpful and friendly. Not pushy

That a wonderful joy today in buying a new sofa.
The sofa couldn’t contain more reclining and comfort.
It was made better thanks to David, he even made us a brew and cookie and explained everything.

Victor in the York store was very helpful with our purchase of a dining table and chairs set.

Victor was very friendly, knowledgeable and helpful.

Dave was very friendly and gave good clear advice on the furniture we bought today. Very helpful, good knowledge on the brands and not a typical pushy salesman. We like that.

Extremely helpful, Victor made it really easy to help us find the centre piece for the most important room in our house. Shopping with a baby can be hard but he made us feel really welcome and comfortable. The hot drinks and fresh cookies were a bonus! Can’t wait for our new sofa to arrive

Had a lovely browse around the store this afternoon.
The salesman David introduced himself but then left us to look around in our own time with no pressure.
Disturbed only to be asked if we would like coffee and a freshly baked cookies.
What a welcoming relaxed atmosphere

Victor at the York store has amazing customer rapport and care.
Helped us to find the perfect items for our new dining room and lounge. Thank you.

Victor is a fantastic salesman, great service and item sold. Thankyou!

We were pleasantly surprised at the fantastic range of sofas in the shop after visiting 3 other retailers.
David the Sales Assistant was knowledgeable and very helpful, and with his help and advice we soon decided on which suite to buy.
We look forward to our delivery!
First class service in a well organised store.

The whole process of ordering a sofa was made easier by Steve Tarran, he was helpful and very efficient. Definitely an asset to your team at York Clifton Moor .

Great experience, nothing was too much for Victor who dealt with us today. Lovely experience

Donna was very helpful when I rang. I will not know how well things went till the problem has been sorted.

Really helpful customer service. Victor was great to deal with feom start to finish. Many thanks!

Victor was great. Explained everything to us in plane English. Very happy with the product & service.

Great from the moment we entered the store, Steve welcomed us with a choice of drink and left us to browse round. After finding what we were looking for it was very easy and understanding going through with the sale. excellent service from start to finish.

The service I received was very professional and Victor was very knowledgeable

They don’t return calls, miscalculate their invoice and they are not clear about their terms and conditions. Sharp practice seems to fit.

Having responded to this review, they are still actively failing to resolve our issues.