Furniture Village - York Reviews 

1,095
TrustScore 4.5 out of 5

4.7

Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ York, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Service was outstanding. I wasn’t hassled just left to browse but a lovely gentleman was there to help me once I had a query. Finally got a price for me for the bed which was competitive and good valu... See more

Rated 5 out of 5 stars

Had a lovely browse around the store this afternoon. The salesman David introduced himself but then left us to look around in our own time with no pressure. Disturbed only to be asked if we woul... See more

Rated 5 out of 5 stars

David your sales consultant was very helpful and patient, we explained exactly what we needed, he sorted it out for us, there was no rush. We would recommend your York store to any of our friends. ps... See more

Rated 5 out of 5 stars

We received excellent help from the store salesman. Very helpful, very friendly and we were made to feel completely at ease. No pressure sales, just a really pleasant, easy, hassle free experience.


Company details


Contact info

  • Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ, York, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,095)

64,776 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, given time to look around at my leisure. David, Sales guy was very helpful. Purchased all the items I wanted. Thanks

August 27, 2026
Rated 5 out of 5 stars

A great range of sofas and chairs

A great range of sofas and chairs, the sales consultant was superb giving us all the information we required and above all was not pushing to get a sale.Having a great experience we will definitely return in the future.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great salesperson

Great salesperson. He knew his stuff. Could have got cheaper shopping around but happy with my purchase. You should up his bonuses.

August 30, 2026
Rated 5 out of 5 stars

Really good range at reasonable prices

Really good range at reasonable prices. I also liked how the sales men (oddly they seemed to all be men) left me alone. I literally got followed round a neighboring shop while the sales guy prattled on. In Furniture Village I was just left to look around which made me far more comfortable. I bought a bedside table - looks good and seems good quality.

August 29, 2026
Rated 5 out of 5 stars

Great salesman

Great salesman, very knowledgeable, friendly and helpful without being pushy and no hovering…spot on!

Great sofas and excellent quality leather.

August 28, 2026
Rated 5 out of 5 stars

David

David at your York branch was very helpful he gave good advice and also gave us time to browse

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, Victor made it really easy to help us find the centre piece for the most important room in our house. Shopping with a baby can be hard but he made us feel really welcome and comfortable. The hot drinks and fresh cookies were a bonus! Can’t wait for our new sofa to arrive

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Had a lovely browse around the store…

Had a lovely browse around the store this afternoon.
The salesman David introduced himself but then left us to look around in our own time with no pressure.
Disturbed only to be asked if we would like coffee and a freshly baked cookies.
What a welcoming relaxed atmosphere

August 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look