Furniture Village - York Reviews 

1,098
TrustScore 4.5 out of 5

4.7

Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ York, GB


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Rated 5 out of 5 stars

Service was outstanding. I wasn’t hassled just left to browse but a lovely gentleman was there to help me once I had a query. Finally got a price for me for the bed which was competitive and good valu... See more

Rated 5 out of 5 stars

Had a lovely browse around the store this afternoon. The salesman David introduced himself but then left us to look around in our own time with no pressure. Disturbed only to be asked if we woul... See more

Rated 5 out of 5 stars

David your sales consultant was very helpful and patient, we explained exactly what we needed, he sorted it out for us, there was no rush. We would recommend your York store to any of our friends. ps... See more

Rated 5 out of 5 stars

What made our day was Justin. He made it all happen, answered our questions, gave expert service and care. A winning experience!


Company details


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  • Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ, York, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,098)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service in a well organised store.

We were pleasantly surprised at the fantastic range of sofas in the shop after visiting 3 other retailers.
David the Sales Assistant was knowledgeable and very helpful, and with his help and advice we soon decided on which suite to buy.
We look forward to our delivery!
First class service in a well organised store.

August 20, 2026
Rated 5 out of 5 stars

Easy

The whole process of ordering a sofa was made easier by Steve Tarran, he was helpful and very efficient. Definitely an asset to your team at York Clifton Moor .

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great from the moment we entered the…

Great from the moment we entered the store, Steve welcomed us with a choice of drink and left us to browse round. After finding what we were looking for it was very easy and understanding going through with the sale. excellent service from start to finish.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Sharp Practice

They don’t return calls, miscalculate their invoice and they are not clear about their terms and conditions. Sharp practice seems to fit.

Having responded to this review, they are still actively failing to resolve our issues.

August 12, 2026
Unprompted review
Furniture Village - York logo

Reply from Furniture Village - York

Good Morning, I am so sorry to hear about the issues you have experienced with your order. This is certainly something I would like to investigate further. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Great experience

Lovely experience when buying our first long term mattress. Many thanks to Victor the gentleman for the help and welcoming attitude.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Victor .... top salesman!

What a lovely guy Victor the salesman is. We took a good while looking around the store asking a million questions! Nothing was too much for him. We settled on the furniture that we wished to purchase, had all the sizes/costings explained to us and the indicated waiting times for delivery. Victor even made time to ensure our pooch Ted was happy seen as Mum n Dad were taking forever to decide 😊 Treated myself to a beautiful Peacock picture to boot.
Thanks again Victor for a very personal and productive shopping experience. I would definitely recommend Furniture Village to friends and family.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Victor was unbelievably helpful and…

Victor was unbelievably helpful and professional, and left no stone unturned in making sure our furniture order was exactly what we needed. I would highly recommend anyone who needs advice and guidance on choosing their furniture to ask for Victor. Thank you for your patience and humour along the way.

August 8, 2026
Unprompted review

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