Service was outstanding. I wasn’t hassled just left to browse but a lovely gentleman was there to help me once I had a query. Finally got a price for me for the bed which was competitive and good valu... See more
Location
Switch locationUnit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ York, GB
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See what reviewers are saying
Had a lovely browse around the store this afternoon. The salesman David introduced himself but then left us to look around in our own time with no pressure. Disturbed only to be asked if we woul... See more
David your sales consultant was very helpful and patient, we explained exactly what we needed, he sorted it out for us, there was no rush. We would recommend your York store to any of our friends. ps... See more
What made our day was Justin. He made it all happen, answered our questions, gave expert service and care. A winning experience!
Company details
Contact info
Unit 3B, Clifton Moor Shopping Centre, Stirling Road, Y030 4XZ, York, United Kingdom
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Amazing customer rapport and care
Victor at the York store has amazing customer rapport and care.
Helped us to find the perfect items for our new dining room and lounge. Thank you.
Victor is a fantastic salesman
Victor is a fantastic salesman, great service and item sold. Thankyou!
First class service in a well organised store.
We were pleasantly surprised at the fantastic range of sofas in the shop after visiting 3 other retailers.
David the Sales Assistant was knowledgeable and very helpful, and with his help and advice we soon decided on which suite to buy.
We look forward to our delivery!
First class service in a well organised store.
Easy
The whole process of ordering a sofa was made easier by Steve Tarran, he was helpful and very efficient. Definitely an asset to your team at York Clifton Moor .
Great experience
Great experience, nothing was too much for Victor who dealt with us today. Lovely experience
Donna was very helpful when I rang
Donna was very helpful when I rang. I will not know how well things went till the problem has been sorted.
Really helpful customer service
Really helpful customer service. Victor was great to deal with feom start to finish. Many thanks!
Victor was great
Victor was great. Explained everything to us in plane English. Very happy with the product & service.
Great from the moment we entered the…
Great from the moment we entered the store, Steve welcomed us with a choice of drink and left us to browse round. After finding what we were looking for it was very easy and understanding going through with the sale. excellent service from start to finish.
The service I received was very…
The service I received was very professional and Victor was very knowledgeable
May use AI-assist with repliesRead more
Sharp Practice
They don’t return calls, miscalculate their invoice and they are not clear about their terms and conditions. Sharp practice seems to fit.
Having responded to this review, they are still actively failing to resolve our issues.

Reply from Furniture Village - York
Great experience
Lovely experience when buying our first long term mattress. Many thanks to Victor the gentleman for the help and welcoming attitude.
Victor .... top salesman!
What a lovely guy Victor the salesman is. We took a good while looking around the store asking a million questions! Nothing was too much for him. We settled on the furniture that we wished to purchase, had all the sizes/costings explained to us and the indicated waiting times for delivery. Victor even made time to ensure our pooch Ted was happy seen as Mum n Dad were taking forever to decide 😊 Treated myself to a beautiful Peacock picture to boot.
Thanks again Victor for a very personal and productive shopping experience. I would definitely recommend Furniture Village to friends and family.
Helpful and friendly
Great quality furniture and an excellent salesman called Victor who helped us today ;-)
Austin was extremely helpful and…
Austin was extremely helpful and respectful. His efficiency and helpfullness made our experience seemless thank you
Victor was unbelievably helpful and…
Victor was unbelievably helpful and professional, and left no stone unturned in making sure our furniture order was exactly what we needed. I would highly recommend anyone who needs advice and guidance on choosing their furniture to ask for Victor. Thank you for your patience and humour along the way.
Very helpful sales man called Lewis
Very helpful sales man called Lewis, talked us through everything and was excellent throughout. Highly recommend.
Victor was so very helpful
Victor was so very helpful. I would recommend asking for him, you will be in safe hands.
Service was amazing
Victor was amazing! So so helpful in assisting us to buy kitchen and bedroom furniture, highly reccomend.
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