Fushi olis are amazing! I received 3 bottles, jojoba, rosehip and castor oil. I've used them all on my face and they've helped the dryness of post menopausal dry skin. They hydrate without causing too... See more
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We create award-winning Ayurveda inspired health and beauty products in our London workshop, combining hand-blended, fresh & cold-pressed organic oils and herbs, ethically sourced from this season’s harvest to optimise your wellbeing.
Contact info
Fushi Wellbeing Ltd, Unit 9, Roslin Square, Roslin Road, W3 8DH, London, United Kingdom
- https://fushiwellbeing.com/pages/contact-us
- www.fushi.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
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Exceptional Customer Service After Shipping Mishap
Although the initial order, a glass bottle of aloe vera juice, arrived broken due to poor packaging by Amazon, the experience with Fushi's customer service was amazing. I contacted them and spoke with Greeshma, who resolved everything very quickly. She not only sent a replacement immediately but also went the extra mile by including a gift. I am very happy and impressed with this level of customer care. Thank you for your hard work and help!
Fabulous products and good quality…
Fabulous products and good quality ingredient's. I have ordered several times from there range and particularly like the oils and cherry lip oil is my latest purchase. I have recently brought the skincare set so will see how that goes. Dealings with customer services has been easy and helpful. Would highly recommend
Great customer service
Excellent quality and exactly as described. It arrived in a well packed box. Very happy with my purchase!
Excellent quality oils, used their castor and jojoba oils which are great.
Great customer service, delivery was longer than expected but it had been Black Friday! Replied promptly to my email query.
Highly recommend *****
Great company
This is a genuine small team of dedicated staff who believe in their products and work hard to do a good job. I have always had good service and received high quality products. I happily recommend them to everyone.
They have a variety of products which I…
They have a variety of products which I use I find great for my skin and customer is superb.
Highly recommend
Just received my order. Obsessed with the cherry lip oil already!
Great products and great customer service!
Highly recommend.
Greeshma Veena left me the very kindest…
Greeshma Veena left me the very kindest response to my question. If the planet had more folk like this, the world would be a far better place to live.
Great products!
Wonderful
They make amazing products and they make you feel valued.
Such a wonderful family run business
Such a wonderful family run business. Quick to respond and great communication. The products are amazing. Clear production dates means the products are fresh and potent. Will definitely repurchase. Thank you for a brilliant experience.
They have pretty terrible customer…
They have pretty terrible customer service tbh. My product (aloe Vera juice) turned up with a hole in the lid, they sent a replacement to the wrong address which never arrived and then didn’t bother replying to my emails. 5 weeks later and I’m still out of pocket!
Fantastic customer service
Fantastic customer service, i emailed on a Sunday, I thought I’d added wrong address. I didn’t expect to hear straight back on a Sunday. Items very well packaged. Can’t wait to try them and the free samples
I can not praise the customer services…
I can not praise the customer services team enough for their help today! I accidentally put an incorrect email address and was concerned that I had no correspondence regarding my order! They updated everything and got my package sent out! Absolutely amazing customer service! Thank you so much
This is a brilliant company with…
This is a brilliant company with excellent products naturally sourced.
The customer service is second to none none🤩
The muscle and joint oil changed my life🩷
The muscle and joint oil has changed my life!
Using it after a bath before bed, ensures I don’t have to take pain killers (which is groundbreaking as I have a EDsyndrome that makes my joints very uncomfortable) It Works out knots and trauma like nothing I’ve ever experienced - this family run business knows what their doing!!! I recommend anyone new to Ayurvedic and alternative routes of healing our bodies to always come to Fushi.
I had an experience recently where the delivery got lost and the customer service and help provided by Greeshma not only brightened my day - it truly was 10/10 service. Thank you Fushi and all the family & staff for helping change my life for the better!! xxx
Fabulous products
I had a free sample of the Really Good Hair Oil with my first order. This stuff is amazing! I have brittle, frizzy hair but after putting this oil on my hair overnight it has transformed it, I can’t quite believe how wonderful it is! My hair is now shiny and smooth and easy to manage. Needless to say, I’ve ordered a full size bottle!
I also dealt with Greeshma regarding my order and have to say her customer service is excellent. Great company and great products. If I could give more stars, I would!
I’d heard such good reviews about the…
I’d heard such good reviews about the oils that I thought I’d try them myself so ordered the castor and frankincense facial oil. Unfortunately due to Royal Mail leaving my parcel in a bin and not letting me know, I never received it but the bin man did. Fushi asked me what I thought of their product and I told them what happened. They went above and beyond to help, even sending me another oil out so I wouldn’t miss out even tho it wasn’t their fault I didn’t receive my parcel. I now have my oil and I love it, it’s top quality. Just like Fushi’s customer service. So thank you. You’ve gained a regular customer.
I love Fushi products
I love Fushi products, specially Aloe Vera and Turmeric juices. I don’t know any other company so genuinely committed to making natural products with high-quality, farm-sourced ingredients and no unnecessary additives, all at a fair price. They also helped me quickly and kindly when I had an issue with my subscription.
Fantastic company that offer a…
Fantastic company that offer a wonderful range of natural products. I am always so impressed with the quality of everything I order. They are very helpful too whenever I had any questions. I highly recommend Fushi to all my friends and family. Their oils have worked wonders for my skin.
Excellent company with excellent customer service
Beautiful products. Sadly one of my bottles was smashed in transit, but Fushi replied and sent a replacement within 24hrs. Great service.
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