I ordered a knee brace for my daughter before I read the reviews and then panicked! But… I have to say my experience was excellent. Knee brace was delayed by a couple of days, but I had an email to ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a knee brace. Although the delivery arrived a bit later than predicted, the item is exactly the same as the advertised pictures, the size fits very well, and the quality is really amazing. Tha... See more
Company replied
FysioSupplies owes me more than 200€ for an order that was returned to them directly by postNL, without ever reaching me, SINCE OCTOBER 2023!!! Impossible to get in contact with them, no answer to ema... See more
Company replied
Placed an order and I didn’t hear from them in 10 days I started emailing them on day 12 I didn’t get an answer until day 13 saying they will ship soon, I decided to cancel my order at this point. No... See more
Company replied
Company details
Written by the company
Fysiotherapie & gezondheidsproducten FysioSupplies heeft een compleet en kwalitatief hoogwaardig assortiment gezondheidsproducten; van verbruiksmaterialen tot oefenmaterialen en van complete praktijkinrichtingen tot high-end-behandelapparatuur, geschikt voor fysiotherapie, revalidatie, oefentherapie en fitness. We werken samen met nationale en internationale gerenommeerde merken en we zijn exclusief leverancier van verschillende A-merken. Hiermee zijn we dé totaalleverancier voor de gezondheidsprofessional en gezondheidsbewuste consument. We bieden de fysiotherapeut en andere gezondheidsprofessionals toegevoegde waarde door in totaaloplossingen te denken. Ons team met specialisten gaat graag met u in gesprek om samen met u uw wensen en behoeften te bepalen en op basis hiervan de juiste oplossing te adviseren. Bijvoorbeeld op het gebied van praktijkinrichting, bij de aanschaf van gezondheidsproducten, zoals behandelapparatuur, maar we leveren ook opleidings- en financieringsmogelijkheden. Het delen van kennis zien wij ook als onderdeel van de totaaloplossing, dit doen we door geregeld artikelen over de trends en ontwikkelingen binnen de fysio- en gezondheidsbranche te plaatsen op onze blog en social mediakanalen.
Contact info
Sylviuslaan 9, 9728 NS, Groningen, Netherlands
- +31505492206
- info@fysiosupplies.nl
- www.fysiosupplies.nl
2.7
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipment and friendly staff.
June 25, 2023
Reply from FysioSupplies
Dear Customer,
Thank you for sharing your experience. We are pleased to hear that the delivery was fast and met your expectations.
Kind regards,
Team Fysiosupplies
I bought the Pure2Improve sporttape…
I bought the Pure2Improve sporttape duopack. This was a waste of my money. The tape doesn't provide any support, it feels like you're wearing nothing, it just doesn't hold. I bought Hansaplast and it was cheaper. It really does the work.
June 29, 2023
Reply from FysioSupplies
We are sorry that you had a bad experience with the tape. Perhaps you can use the tape pointer next time: https://www.fysiosupplies.nl/tapewijzer
Pity the order was delivered so slowly…Bla, blah, blah!
Pity the order was delivered so slowly by DHL. One week from Bochum to Munich. Despite many attempts to find out why, DHL blah, blah, blah … unable to give an honest answer that they probably lost the parcel for many days. Very very poor service from them!
June 19, 2023
Reply from FysioSupplies
Hello,
We regret to hear that the delivery was not fast. We do not have any influence on the .carriers.
We are going to mention your case to the carrier hoping that it will not happen again in the future.
Not as announced
Delivery took more than 5 working days, no updates until I made contact. Came in 2 packages and different days.
June 14, 2023
Reply from FysioSupplies
hello,
When an order is placed we always inform our customers by mail about the delivery. Sometimes it happens that the mails comes in the spam.
Good product, bad delivery process
The product was as expected but the delivery was late and couldn't be tracked
May 21, 2023
Reply from FysioSupplies
Hello,
We are sorry for the long delivery.
Sometimes it happens that there is a long delivery.
the item took too long to arrive
May 3, 2023
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring.
Met vriendelijke groet,
Team Fysiosupplies
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat het product goed bevalt.
Met vriendelijke groet,
Team Fysiosupplies
Super service
March 11, 2023
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat je tevreden bent over onze service.
Met vriendelijke groet,
Team Fysiosupplies
Trustworthy seller
Trustworthy seller. Quick postage and quality item that i bought, a massage oil.
February 15, 2023
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Super bad service..
Super bad service... ordered a massage chair and was told 2-3 months wait. OK no problem... I paid upfront. after 2.5 months I ask if there's an update to be told that the chair is no longer available and I will get my money back in 5-10 days.
No feedback unless the customer asks. The chair I ordered is still on their website for sale even though it's no longer available. I feel like it's a scam.
February 17, 2023
Unprompted review
Reply from FysioSupplies
We are sorry to hear that you have not had a good experience ordering a massage chair. You may send us an email with the details of the order so that we can look at it.
Supersnelle levering!
January 25, 2023
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat de levering snel en naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Delivery time more than 3 weeks when in…
Delivery time more than 3 weeks when in the site mentionwd 4 to 5
December 21, 2022
Reply from FysioSupplies
Goedendag,
Helaas hebben niet altijd alle producten op voorraad, maar dit staat niet altijd goed aangegeven op onze website. Wij zijn in dat geval afhankelijk van de levertijd van onze leverancier, en doen ons best om u zo accuraat mogelijk te informeren over de levertijd.
Team Fysiosupplies
It arrived in a timely manner & it is a…
It arrived in a timely manner & it is a miracle for my shoulder!
November 20, 2022
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Good quality and fast delivery
October 18, 2022
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Looking forward to working with Ruta…
Looking forward to working with Ruta…
First impression was great! I hope she has some earlier openings so I can get started!
November 3, 2022
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Professional and pratical information
Professional and pratical information. Product works very well and helps me to sleep through the night without pain.
May 8, 2022
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
user-friendly website
Very well done and user-friendly website, ordering and payment is easy. Shipping is fast, even for delivery outside the Netherlands (France)
March 31, 2022
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat alles naar wens is verlopen.
Met vriendelijke groet,
Team Fysiosupplies
Top service en delivery!
December 9, 2021
Reply from FysioSupplies
Beste klant,
Dank voor het delen van de ervaring. Fijn om te horen dat je tevreden bent over onze service.
Met vriendelijke groet,
Team Fysiosupplies
Waited over 3 weeks for delivery
Waited over 3 weeks for delivery. Probably drop shipping, but no hint of it on their website.
September 4, 2021
Unprompted review
Reply from FysioSupplies
Dear Bjorn Lindahl,
The product had a delay. We have send you twice a message about the delay.
We did not have the item on stock. We have sent you the delivery time. After that there was a delay and we have sent you an update.
Team PhysioSupplies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.