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Rated 1 out of 5 stars

The support have a lot of delay to answer and they are so burocratics to solve a clearly problem of a key not functional in my region even though the key showed global on the website of G2play. I'm tr... See more

Rated 1 out of 5 stars

Just sold me 2 beta test keys. I dropped them a note and got answered that selling beta test keys is 100% legit since it's the same game, which is an absolute BS according to Steam rules, and any... See more

Rated 1 out of 5 stars

Bought a game (Endless Space 2), Steam key was already in use. Contacted them, sent them all the necessary screenshots, they never responded. Got a message recently saying that the case was closed b... See more

Company replied

Rated 2 out of 5 stars

They sell actual keys, but much of what they sell are used serial keys, which you will be unable to activate. You'll have to keep pressing for several weeks if you want refund or a new key, and... See more

Company replied

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bought a key.

they are proceeding my refund.
G2Play themselves are awesome, their support are fast, their support agents are really cool!!!
but the sellers are those who can be D heads sometimes and delaying their process.

Its not g2play, its mostly the merchants!!

Will update when I get my refund back

June 6, 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello,
please accept our sincere apologies for delays.
Fortunately, your issue is already solved. We forwarded the order to the Accounting Department to issue the refund for you.
We really care about the Customer's satisfaction but sometimes we need more time to solve the case.
We hope that this issue won't discourage you from future purchases.
Kind regards
Monika

Rated 5 out of 5 stars

Definitely coming back here!

It was an amazing experience. first of all i want to say they help with everything. i bought 2 games but 1 code was already used. i got my money back and even a little discount code! with the new order i had a little issue but the one from the live chat helped me trough. so it started a little stressing but after all, amazing!

May 23, 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello!
Thank you for contacting us via Live Chat. Our Team already contacted the Seller regarding the issue. Please also be informed that we still improving the bots to provide the best quality support. Please check the ticket CVL-99409, we sent you the solution there.
We are looking forward to your reply,
Monika

Rated 2 out of 5 stars

Paid

Paid, received a key, key worked. Simple and easy -- at first.

A month later I got a notification in Steam that my product had been removed. Waiting for a refund...

May 21, 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello!
Please accept our sincere apologies for any inconveniences caused.
Could you please provide us with a ticket ID or order number that we can take care of your case?
We hope to hear soon from you.
Kind regards
Monika

Rated 5 out of 5 stars

My fav and best website for keys

G2play has to be one of the best websites for game keys, more so if you're on a tight budget. They offer a incredible platform with many features for anyone looking to buy or sell their extra keys. They take their business seriously and have always offered tip top support whenever I needed it. I have always recommended G2play to all of my friends or people who asked me where they can find a cheaper keys. Thank you G2play and if you're ever in Bucharest, beer's on me :D

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

The site does what it says

The site does what it says. I've bought most of my pc games from them and I will continue doing it for sure. I had 2 issues with 2 game keys in about 2-3 years time. I think the sellers did some errors both time, but website staff resolved everything very professional and very fast. I am very satisfied by their services and I would strongly recommend g2play to anyone.

May 14, 2019
Unprompted review
Rated 1 out of 5 stars

Ref Ticket #EJS-40327

Ref Ticket #EJS-40327
Order #S48IF5CBE556

Sold a beta key for game. Retail key should unlock on 2 games, this key doesn't.

They won't refund so I will have to chargeback on Paypal

May 9, 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello Alan,
Thank you for letting us know about the issue. We see the matter is being solved in a support ticket. Please reply to it as we need some additional evidence in order to request a solution from the merchant. We really hope we will manage to find a satisfactory one soon.
Best regards,
Carla

Rated 5 out of 5 stars

Fast & Painless

Got my keys within a minute of placing my order and they work perfectly. One thing of note is that, when paying with Paypal, I was unable to pay using my primary bank account. Each time I tried, Paypal refused to process the transaction and returned me to the main page, leaving the order as "Pending" on G2Play. Once I chose my debit card as a payment method though (through Paypal), it cleared the transaction instantly. Seems to be more of a security issue with Paypal than a problem with G2Play itself, but I figured it's worth mentioning in case someone else has the same issue.

May 9, 2019
Unprompted review

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