Gadget Grotto Reviews 352

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton k... See more

Rated 1 out of 5 stars

I wanted the Star Wars Cookie jar. To get free shipping I added another two (less expensive items) to the order. When the order arrived - it was a Plasma Ball !! I'd received an order for a lady... See more

Company replied

Rated 1 out of 5 stars

Its now ten days since i have ordered my products and it still hasnt arrived after i paid for an express delivery. I have left a message on the customer service number that was displayed through payp... See more

Company replied

Rated 1 out of 5 stars

Why have I still not received a response? This is very poor service.4th March 2013 17:51 Original message sent 1st March 2013: I received my item on Wednesday 27th February and the box was dam... See more

Company replied

Company details

  1. Gift Shop
  2. Electrical Appliance Wholesaler
  3. Electronics Store
  4. Hobby Store
  5. Model Shop

Information provided by various external sources

Gadget Grotto is the leading Gift and Gadget retailer. We offer many unique gifts and are very competitive on price.


Contact info

1.1

Bad

TrustScore 1 out of 5

352 reviews

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Rated 4 out of 5 stars

Well priced items on the website but packaging could be improved

I found a great Christmas idea for my son on a different website, had a google and found it much cheaper on Gadget Grotto. Order arrived very quickly but the packing wasn't the best and the box inside the bag was damaged. Not enough for me to complain about but it does look a bit scruffy when giving as a gift. I will give the site another go though and hope the quality of packaging improves.

November 26, 2013
Unprompted review
Rated 5 out of 5 stars

Quick delivery and great prices

Ordered from New Zealand and received within 2 weeks at no charge delivery.

Excellent service. Only one point - difficult to put a delivery address in if you wish to send a present other than your own shipping address. Could be wrong but couldn't figure it out myself.

November 22, 2013
Unprompted review
Rated 5 out of 5 stars

Great Items, Great Price!

Has some really unusual items. I checked their prices against other suppliers and the were cheaper and also offered free shipping which made them by far the best option. Parcel was well wrapped and arrived in good time. I rang them as I had a query and the phone was answered quickly and my query resolved. Very pleased.

November 16, 2013
Unprompted review
Rated 3 out of 5 stars

Quick delivery time...too quick for me!

While quick delivery is a good thing, I had paid for guaranteed Saturday delivery to ensure I was home for my parcel arriving. It arrived on a Thursday, while I was out. Was a bit miffed considering I had paid extra. I won't even bother trying to dispute the money side, they'll no doubt fob me off.

November 15, 2013
Unprompted review
Gadget Grotto logo

Reply from Gadget Grotto

Hi Christopher,

Thank you for taking the time to leave your feedback. We are very sorry that your order did not arrive on the Saturday as requested and that this was in fact delivered earlier than expected. We have refunded your delivery charge and apologise for any inconvenience this caused.

Kind Regards
The Menkind Team

Rated 5 out of 5 stars

Great stocking fillers!

Had never heard of you until a work colleague ordered some unusual gifts which I liked. Ordered some toys (James Bond car and magic set for my grandsons) and these arrived in double quick time and beautifully packaged. Great value and some very interesting items.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

very fast service

Was really pleased on how quickly i received my order will def order from here again and recommend to friends :-)

November 11, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent value and service

Really unusual gifts and exceptionally fast delivery. Top class website for finding gifts for people difficult to buy for. The indoor allotment is amazing, bought one then when I saw it I ordered another one!

November 8, 2013
Unprompted review

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