Very easy process,they offered more than any other company and paid the price they said,no haggling like the big name companies.
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Initially researched all similar sites and then sent unwanted tablet to GadgetReclaim. Fair price, prompt payment and easy to use website. Then purchased refurbished phone. All as described, deligh... See more
Really good price for my old Huawei phone compared to other gadget buy back sites. Once I'd accepted their offer it was easy to print a label and return the item via my local post office. The amount... See more
Sold my IPad, gadget reclaim offered the highest amount and the whole process was super quick, got an email from them saying it had arrived at 09:50, at 15:00 got an email saying that the device has p... See more
Company details
Written by the company
Where can I sell my mobile or where can I sell my iPad quickly and easily? At GadgetReclaim that’s where. We pride ourselves on our fast and efficient service which is independently rated by our customers. It will take less than 5 minutes for you to sell your device. Then simply send it in to us using our free tracked postage and await your money. Fast, Simple and hassle free. Sell mobile phones and more to us today. Why choose GadgetReclaim? • Fast One Day Payments • Free Tracked Postage • Full Email Updates • Fully Secure Website • Your Choice of Payment Methods
Contact info
P.O Box 1428, SR5 9RX, Sunderland, United Kingdom
- admin@gadgetreclaim.com
- www.gadgetreclaim.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Speedy service
May 15, 2023
Fast service
Fast service.
Good price paid for our old phone which was in my account promptly.
Thanks. I will use your service again.
May 18, 2023
Very good communication
Very good communication, quick delivery of returns stickers. And quick payment
May 15, 2023
Very easy to use
Very easy to use. Paid into my bank account in 2 days. Excellent service
May 11, 2023
Use the more reputable services
Whilst the service was fast and easy to use, I felt somewhat cheated by the £30 reduction for what was described as “low battery health”. The service stated the battery was 84% at arrival, contrary to the 85% requirement in their terms and conditions.
As a solicitor by trade, you can imagine I was scrupulous of the terms and conditions of the site before sending what was essentially a second generation iPhone SE in excellent condition. I ensured that the phone was at 100% charge at the time of sending and switched the phone off before packaging.
I also tested the phones battery strength on the night prior to sending, to see how long the battery would last from 100% to 85% without being plugged in. It lasted over two hours whilst using various apps. Perhaps pendantic, but the language of the website is not transparent on the exact point that the battery power is tested.
I accepted the reduced offer because it was a similar fee to what the more reputable sites were offering. Albeit, a few pounds less. My advice is to use the more reputable sites and not be tricked by the initial high quotation.
Update
Whilst the company clarified the matter regarding the “the battery health” being too low rather than the battery charge. I draw your attention to the wording of the terms and conditions which state “Battery must be included and be at least 85% capacity, and must show no service/fault messages.” At no point is battery health specified. The language is intentionally vague. You know if a lawyer can’t understand it, it’s a company that intentionally wants to keep it vague.
May 12, 2023
Unprompted review
Reply from GadgetReclaim
Hi Rosie
Thanks for your feeback.
The issue wasn’t that the device was charged to 84% on arrival but was the health of the battery, which we require to be 85% or above. Battery health can be found in the battery settings of the device and is also tested with our diagnostics software.
I hope this helps.
GadgetReclaim
Excellent service and process
Excellent service and process. Took 2 days from receipt to review gadgets and pay agreed offer.
April 26, 2023
Unprompted review
Easy to follow guidelines and there was…
Easy to follow guidelines and there was communication updating the progress of my delivery.
April 27, 2023
Very quick and a good price paid.
April 27, 2023
Easy and fast to use
April 27, 2023
Seemless experience from start to…
Seemless experience from start to finish with very prompt payment.
April 18, 2023
Great service
Very quick payment on same day as receiving phone. Excellent communication.
April 16, 2023
Such a quick and efficient service
Such a quick and efficient service from start to end. Took 3 days from me sending my unwanted mobile, them receiving it and money in my bank. Would definitely use again.
April 14, 2023
Unprompted review
Excellent service
Excellent service, every step as described. Good communication and fast payment. Great.
April 15, 2023
Unprompted review
Excellent overall service
Experience & process very quick, simple & efficient end to end. Prompt service & payment
April 5, 2023
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