GadgetReclaim Reviews 

1,194
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very easy process,they offered more than any other company and paid the price they said,no haggling like the big name companies.

Rated 5 out of 5 stars

Initially researched all similar sites and then sent unwanted tablet to GadgetReclaim. Fair price, prompt payment and easy to use website. Then purchased refurbished phone. All as described, deligh... See more

Rated 5 out of 5 stars

Really good price for my old Huawei phone compared to other gadget buy back sites. Once I'd accepted their offer it was easy to print a label and return the item via my local post office. The amount... See more

Rated 5 out of 5 stars

Sold my IPad, gadget reclaim offered the highest amount and the whole process was super quick, got an email from them saying it had arrived at 09:50, at 15:00 got an email saying that the device has p... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Cell Phone Store
  3. Recycling Center

Written by the company

Where can I sell my mobile or where can I sell my iPad quickly and easily? At GadgetReclaim that’s where. We pride ourselves on our fast and efficient service which is independently rated by our customers. It will take less than 5 minutes for you to sell your device. Then simply send it in to us using our free tracked postage and await your money. Fast, Simple and hassle free. Sell mobile phones and more to us today. Why choose GadgetReclaim? • Fast One Day Payments • Free Tracked Postage • Full Email Updates • Fully Secure Website • Your Choice of Payment Methods


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,194)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gadget Reclaim is the best on this occassion!

Decided to compare the price of my watch instead of taking it back to Samsung, got offered a better deal through GadgetReclaim, bought a parcel envelope, label I got as a QR code to show at the Post Office quick and easy, they print it for you when you go to post it. Got email notifications when it arrived and passed the necessary checks, same day payment, very happy.

March 30, 2023
Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. Got a reasonable price for what I was selling. The company followed up a minor problem on my part and sorted it out without fuss.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

GadgetReclaim

Sold my old phone to GadgetReclaim, easy to use website and offer best prices for your old device, received my money in less than 24 hours after they had received via royal mail

March 13, 2023
Rated 1 out of 5 stars

Watch out for battery health !! It'll cost you !

Was offered £24 for a phone, upon receipt they advised the battery was below healthy battery capacity 85% (which appears to be a frequent response from them), Think this should be made much clearer as 90% of phones will have a poorer battery due to their age and they subsequently offered £9!!! due to their return postage costs and other time wasted its hardly worthwhile getting it back, however will avoid in the future

March 15, 2023
Unprompted review
Rated 2 out of 5 stars

Rubbish avoid

Got Offered £145 for Ipad Pro 10.5 64gb. After chasing them for a week they sent me an email that there is new offer £90 due to bright spot (non existent) and poor battery 83%, however after I have logged back offer was £60. If you want your item back have to pay £5. All in all another rubbish company. Managed to get 158 on FB. Yes battery life is 83%, but otherwise the Ipad is immaculate so something doesn't adds up.

February 24, 2023
Unprompted review
Rated 2 out of 5 stars

A disappointing experience

Similarly to some of the reviews written here, I was initially quoted 70 pounds in return for my fully operational phone, albeit showing a small crack in the bottom left corner (hence why i didn't mark it as brand new) I received a measly 10 pound offer instead. Of course I requested them to send it back, for that they had to charge a £5 fee...
They also managed to hand it over to someone else in the building, without requesting a signature first.
Not to mention that they also scrapped the phone case, as per their accessories T & Cs , something that wasn't clearly outlined on the website when checking out.

February 15, 2023
Unprompted review
GadgetReclaim logo

Reply from GadgetReclaim

Hi Lewis

Thanks for taking the time to share your feedback. Please let me clarify.

As you’ve mentioned, you sent us a device with a broken screen. We do not accept any device with a broken screen and there is a pop up before checkout clearly displaying device criteria. Any device that doesn’t meet this criteria is subject to a revised offer.
Comparison websites also mention there should be no cracks. Return costs aren’t hidden.
Your device was return via a tracked service with delivery images and gps location scan. It was delivered to the exact address that you provided us with. Whilst you’ve since advised us that the door number was incorrect, it’s the one you provided us with.

Thanks for your understanding.

GadgetReclaim

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