Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... See more
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Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... See more
GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... See more
It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... See more
Company details
Written by the company
Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.
Contact info
76-81 North Road, BN1 1YD, Brighton, United Kingdom
- 01273 665 400
- mail@gak.co.uk
- www.gak.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Speedy and safe deilvery.
Guitar was delivered safely in perfect condition in under 48h.
Ease of ordering and kept up to-date…
Ease of ordering and kept up to-date with delivery information.
Is GAK closing down for business?!
I bought a microphone from the web. It has been one week after they said they dispatched, Nothing arrived to my house. Website is down! No one answers phone call, I have been calling for five times, each time waited 30 mins and longer! Emailed but NO reply since one week ago!
GAK took my money and ran...
GAK literally took my money and ran.....
their website has disappeared, they aren't replying to emails, phone calls.
They charged me for drums that I never purchased.
They even asked if I wanted to replace the stuff that was out of stock with other drums and I said no - I wanted the difference refunded.
Within a couple of days, GAK had gone. I'm assuming into administration, but who knows.
Anyway, they were extremely quick to charge me for stuff they clearly didn't have.
thanks for nothing, GAK.
£200 hole in my bank account now.
Very happy customer !
Very happy with the guitar case and the price !
Excellent service. Many thanks !
Would highly recommend !
Good stock, good price, easy online service
It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in good condition. The price was very competitive as compared to other retailers. Thank you !
Excellent service and product as usual.
Purchase at g a k
A great person to talk with to do a telephone sale very knowledgeable with the products made things very easy.
Prompt delivery keen price.
GAK the pride of Brighton, such very sad news.
Always an absolute pleasure buying from GAK. So very sad to hear about the company closure today. I do hope there is a way forward for them to continue.
Many thanks to Roy for practical help…
Many thanks to Roy for practical help and guidance.
In a past life he was a gigging musician, is very knowledgeable and so helpful
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