I’m not one for writing reviews but these boys deserve to be praised!! From order right through to delivery and everything in between it’s an absolutely perfect example of how a business should be r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some people thought, we may have gone too far this time. Words like ‘Thermobaric’, ‘Apocalyptic’ & ‘Dresden’ were being banded around before the display. During the display, countermeasures... See more
Company replied
Fantastic experience, from now on, I'll buy only from them. Everyone enjoyed,even the neighbors, were filming, I'll give more than 5 stars 🤩. I've tried more than one year different products and pro... See more
Company replied
We were so impressed with the fireworks! They were excellent value for money and the display was absolutely stunning — everyone loved it. The YouTube videos showing what each firework would look like... See more
Company replied
Company details
Written by the company
Galactic Fireworks have the biggest and best range of premium quality fireworks for sale in the U.K. These include rockets, cakes, display packs, sparklers and more - buy online now!
Contact info
12-14 Hangsman Lane, S25 3PF, Dinnington, United Kingdom
- 01709769184
- help@galacticfireworks.co.uk
- www.galacticfireworks.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Galactic Fireworks
Thanks Corneliu! Glad they were good. We work hard to balance quality with value - hope the display was worth it! - Galactic Fireworks
The fireworks were very very good
The fireworks were very very good! 100% buying more. Loud and massive. Thank you
December 25, 2025
Reply from Galactic Fireworks
Thanks Mr Peppiatt-Charalambo! Glad you loved the loud and massive display - that's what we're all about! See you next time! - Galactic Fireworks
Great selection and fast delivery
One of the best suppliers for fireworks, always have a great collection available and fast delivery. Would highly recommend.
December 25, 2025
Reply from Galactic Fireworks
Thanks a million Joe! Brilliant to hear our selection and speedy delivery hit the mark. Really appreciate the recommendation - hope to see you again! - Galactic Fireworks
Amazing prices the best around
Amazing prices the best around, they have videos for every firework which is super helpful, the delivery process was prefect everything arrived on time an wellpacked
December 31, 2025
Unprompted review
Reply from Galactic Fireworks
Cheers David! Great to hear the videos helped you choose. Glad everything arrived perfectly. Happy displays! - Galactic Fireworks
Buy fireworks from them if you want but they will never stop with spam contacts
I ordered fireworks from them 3 years ago and they will not leave me alone with spam texts. I tried the opt out link, I have tried blocking the number, I have tried emailing them asking them to stop but the incessant spam will never end.
At this point I feel like I just need to report the company for a breach of GDPR.
November 28, 2025
Unprompted review
Reply from Galactic Fireworks
Hi Morgan,
Please accept my sincere apologies for this.
The absolute last thing we want to do is upset previous customers or send messages to anyone who does not wish to receive them. If you have tried the opt-out links and are still receiving texts, there has clearly been a technical failure on our side, and I am very sorry for the frustration this has caused you.
Please email me personally at james@galacticfireworks.co.uk with the mobile number in question. I will personally ensure that you are permanently removed from our entire database immediately so you receive no further communication from us.
Best wishes,
James
Good price, great service
Good price. Excellent service. A pleasure to deal with. Thank you
December 16, 2025
Reply from Galactic Fireworks
Hi Adam, thank you very much for the kind words. It was a pleasure serving you, and we are delighted to hear you were happy with the service. Have a fantastic New Year!
I wasn't in to check delivery 😕, & wife wouldn't check for damage coz they were in boxes
A couple of cakes were damaged in transit, I think they'll still be ok to fire, a couple of squash tubes at top, also the lighter I purchased came smaller than the picture looked,wasn't worth that price, got a box of 6 off amazon for £10, 😆 apart from that all good,
December 7, 2025
Reply from Galactic Fireworks
Hi Anthony, thanks for your feedback.
I am slightly concerned regarding the damage you mentioned to the tubes. If a tube is squashed or dented, it can sometimes prevent the shot from firing correctly (causing it to burst in the tube). Please could you email a photo of the damage to help@galacticfireworks.co.uk immediately? We can then check them and advise if they are safe to fire or if we need to replace them for you.
I hope you still have a fabulous display!
James
Amazing company
Amazing company, quality products. Staff are very polite and friendly. Delivery service is 10/10. Live updates with your time and position of Delivery, time of order to date of delivery is on point your not waiting long at all couple of days at the most.
December 15, 2025
Reply from Galactic Fireworks
Hi Nathan, thank you so much for the amazing review! We put a huge amount of effort into managing our own delivery fleet to ensure our customers get those live updates and accurate time slots, so it is brilliant to hear it worked perfectly for you. Have a smashing New Year!
Since placing my order
Since placing my order, there haven't been any updates, leaving me unsure of the reason.
December 19, 2025
Unprompted review
Reply from Galactic Fireworks
Hi Harish, sorry if you feel kept in the dark.
Because we use our own specialist drivers (not standard couriers), there is often a gap between your order confirmation and our team physically routing your delivery slot.
Please check your spam folder as updates often land there, or drop us an email at help@galacticfireworks.co.uk and we'll update you immediately.
Many thanks, The Galactic Fireworks Team
Informative website
Informative website. delivery information and arrived on schedule.
December 10, 2025
Reply from Galactic Fireworks
Hi Iain, thanks for the 5 stars!
Really glad you found the site helpful and that the delivery arrived bang on schedule. Hope you have a great display.
Best wishes, The Galactic Fireworks Team
Pretty good Selection of firework’s and…
Pretty good Selection of fireworks and Amazing prices on weekend sale. The delivery time was spot on definitely recommend
December 6, 2025
Reply from Galactic Fireworks
Hi Alfie,
Thank you so much for taking the time to leave this feedback.
We are really pleased to hear that you were happy with the selection and managed to grab some bargains during our Sale Weekend!
Have a fantastic display.
Best wishes,
The Galactic Fireworks Team
Great Website
Great Website, vast range of fireworks with information about every firework.
Super fast delivery & very helpful team with loads of advice.
December 7, 2025
Reply from Galactic Fireworks
Hi Ian, Thanks for the great feedback! We pride ourselves on the range and the advice, so it is great to hear you found the team helpful and the delivery fast. Enjoy the show!
A Pleasure
Always a privilege to do business with Galactic fireworks at Laughton Common.
December 5, 2025
Reply from Galactic Fireworks
Hi Trevor, The privilege is ours! It is always great to see you down at the shop. Thanks for the continued support.
My go-to fireworks supplier in UK
I’ve ordered fireworks from this company again for the upcoming New Year, and once again I’m seriously impressed. The delivery was fast, smooth, and right on time — everything arrived perfectly packaged, secure, and in great condition.
I bought fireworks from them a few years back as well, and they were absolutely amazing. The colours, the effects, the quality — everything exceeded expectations and made our celebration unforgettable. That brilliant experience is exactly why I came back this year, and I’m hoping for the same spectacular results.
Highly recommended for anyone wanting reliable service and top‑quality fireworks. Looking forward to another incredible New Year’s display!
December 7, 2025
Reply from Galactic Fireworks
Hi Will, Thank you for such a detailed review.
Unforgettable is exactly what we aim for, so I am thrilled that the previous display made you come back this year.
I am glad the packaging and delivery were up to scratch again—fingers crossed for another spectacular New Year's Eve!
I placed my order over a week ago and…
I placed my order over a week ago and still had no correspondence regarding delivery
December 6, 2025
Reply from Galactic Fireworks
Hi Chris,
Thanks for the order. I want to reassure you immediately that nothing is wrong—everything is completely in hand.
As mentioned at the checkout and on your confirmation email, you selected the "Sale Weekend Delivery: On or before the 24th of December" option.
Because fireworks are explosives, we cannot use standard couriers like Royal Mail or DPD to ship them. We use our own specialist ADR drivers to ensure they arrive legally and safely. Because of this, you don't get "instant" tracking like a parcel; you get a specific notification once your local route is finalised.
We have been delivering non-stop for the last two weeks, and based on your location, your order falls into the second half of our schedule. You are currently routed for delivery between the 18th and 23rd.
You haven't been forgotten—you will receive a text and email 1–2 days before the driver arrives with your exact date and a 2-hour time slot.
I hope that once the driver arrives safely with your goods within the promised window, you might reconsider the rating.
All the very best,
James
Reply from Galactic Fireworks
Hi Thomas, Thanks for the kind words. Glad we could help you find a few bargains!
Great firework company to deal with as…
Great firework company to deal with as always
December 7, 2025
Reply from Galactic Fireworks
Hi Chris, Thanks for the review. We really appreciate your loyalty and support. Have a great Christmas.
Most helpful pleasant polite manager…
Most helpful pleasant polite manager and staff very well communication delivery within a week amazing customer service reply with an hour if any questions definitely recommend best you can find online or even shops have everything in mind will buy again for sure thankyou to the best seller in the uk
December 7, 2025
Reply from Galactic Fireworks
Hi Fatima,
That is lovely to hear, thank you. We try to keep the communication fast so you aren't left guessing, so I'm glad the updates and replies helped. Have a marvellous display!
Don't go anywhere else!
Brilliant service as usual if you want great Fireworks at great prices this is the place to get them!
December 7, 2025
Reply from Galactic Fireworks
Hi Steve,
Cheers! We will keep working hard to keep the prices and service sharp so you never have to go anywhere else.
Reply from Galactic Fireworks
Hi Mr Sherman,
Thanks for the feedback. Glad we could get the order to you promptly. Enjoy the fireworks.
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