I’m not one for writing reviews but these boys deserve to be praised!! From order right through to delivery and everything in between it’s an absolutely perfect example of how a business should be r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some people thought, we may have gone too far this time. Words like ‘Thermobaric’, ‘Apocalyptic’ & ‘Dresden’ were being banded around before the display. During the display, countermeasures... See more
Company replied
Fantastic experience, from now on, I'll buy only from them. Everyone enjoyed,even the neighbors, were filming, I'll give more than 5 stars 🤩. I've tried more than one year different products and pro... See more
Company replied
We were so impressed with the fireworks! They were excellent value for money and the display was absolutely stunning — everyone loved it. The YouTube videos showing what each firework would look like... See more
Company replied
Company details
Written by the company
Galactic Fireworks have the biggest and best range of premium quality fireworks for sale in the U.K. These include rockets, cakes, display packs, sparklers and more - buy online now!
Contact info
12-14 Hangsman Lane, S25 3PF, Dinnington, United Kingdom
- 01709769184
- help@galacticfireworks.co.uk
- www.galacticfireworks.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Galactic Fireworks
Hi Mr Sherman,
Thanks for the feedback. Glad we could get the order to you promptly. Enjoy the fireworks.
Faultless service and awesome…
Faultless service and awesome communications every time. Alsp great fireworks to boot, tge best so far
December 7, 2025
Reply from Galactic Fireworks
Hi Mark,
High praise—thank you! That's exactly what we like to hear. Thanks for choosing us.
fire works online
i have ordered from Galactic a few times & collected from the Dinnington store , the ordering process onllne is easy ,efficient & very quick.The guy in the store has always been cheerfull , professional & polite He always checks the order in store so there are no shortfalls when you get home. Exellent service
December 13, 2025
Reply from Galactic Fireworks
Hi Rod,
Thanks for the feedback regarding the store. I will pass your compliments on to the shop team.
Enjoy the fireworks!
Reply from Galactic Fireworks
Hi Daniel,
Cheers! Punctuality is key, so I am glad we hit the mark for you again.
Have a great display.
James
Everything you need with top quality service
Easy to find what your looking for with videos to show you what you'll be purchasing. Also they have the most helpful reliable and friendliest delivery drivers I've ever met.
Keep up your amazing work galactic fireworks
December 6, 2025
Reply from Galactic Fireworks
Hi Jason, Thanks for this.
I will make sure the drivers hear your feedback—they work hard to be helpful and friendly even during the busy rush.
Glad the videos helped you pick the right gear.
Hope the show goes well!
James
Great fireworks and great delivery…
Great fireworks and great delivery times
All round a good company to do business with.
December 6, 2025
Reply from Galactic Fireworks
Hi Tristan,
Thanks for the review. Glad you were happy with the delivery times.
Have a great New Year!
Thank you .
It's a wrong house on your app but I tracked and followed the lad , he was as nice as pie . Leon I think . But again as last 5 years brill . Oh and I took up the 20 pound nationwide delivery on your sale weekend . Thank you.
December 6, 2025
Reply from Galactic Fireworks
Hi Richy, Thanks for sticking with us for 5 years! Sorry about the app glitch regarding the house number, but I am glad Leon managed to sort it out for you—he is a top lad. Enjoy the bargains!
The Galactic team are brilliant
The Galactic team are brilliant. Nothing is too much trouble. I have used them for our Boxing day bash for 5 years now. I talk to James to sort me a selection of loud fireworks within a budget and he does every time. Never been disappointed. Their delivery staff are very professional, polite and accommodating. Great company abd will continue using them for years to come. Tim Sage
December 6, 2025
Reply from Galactic Fireworks
Hi Tim,
Thanks for the review! It is always a pleasure sorting out the display for you. I'm glad the selection hit the brief again this year. Have a great show!
All the veyr best, James.
Brilliant service as always
Brilliant service as always - quick delivery - great fireworks - can’t be faulted
December 6, 2025
Reply from Galactic Fireworks
Hi Martin, Brilliant to hear. Thanks for the 5 stars!
I haven’t had any updates about my…
I haven’t had any updates about my order since it has been placed and I don’t know why
December 5, 2025
Reply from Galactic Fireworks
Hi Muhammad,
Thanks for the order. I want to reassure you immediately that nothing is wrong—everything is in hand.
As mentioned at the checkout and on your confirmation email, you selected the "Sale Weekend Delivery: on or before the 24th of December" option.
We have actually been delivering orders non-stop for the last two weeks. Based on your location, your order simply fell towards the end of that delivery schedule rather than the start.
Because fireworks are explosives, we cannot use standard couriers like Royal Mail. We use our own specialist ADR drivers to ensure they arrive safely. You haven't been forgotten—you are currently being routed for delivery between the 18th and 23rd. You will receive a text and email 1–2 days before the driver arrives with your exact date and a 2-hour time slot.
We are always on hand via email or phone to check a status for you. I hope that once the driver arrives with your goods safely and on time, you might reconsider the rating.
All the very best,
James
return customer
Second order, not received my fireworks for new years yet.
Came on time for bonfire night so every confidence they will arrive.
Good selection, competitively priced.
Delivery charges/minimum order appear to be pretty standard online
December 5, 2025
Reply from Galactic Fireworks
Hi Andrew,
Thanks for coming back for a second order. Don't worry—the New Year's gear is currently being routed and will be with you in plenty of time.
Have a fabulous display!
James
Ordered Sunday
Ordered Sunday, personal delivery on Tuesday Am. Tracker kept me updated. Really professional chap delivered and helped me offload. Top quality service, and the fireworks are always excellent value. Thanks and see you next year. Simon
December 9, 2025
Unprompted review
Reply from Galactic Fireworks
Hi Simon,
Thanks for the review. Our drivers are always happy to help with the offloading.
See you next year & have a great display!
Absolutely amazing service
Absolutely amazing service, brilliant fireworks never buy from anywhere else. 5 star 🤩
December 1, 2025
Reply from Galactic Fireworks
Hi Gill, Thanks for the amazing feedback. We really appreciate the loyalty—have a fantastic New Year.
Good prices
Good prices. Very fast delivery. Can't wait to set them off new years eve.
November 29, 2025
Reply from Galactic Fireworks
Hi Diane,
Thanks for the feedback! I'm glad we got them to you quickly. Fingers crossed for clear skies—hope you have a fantastic New Year's Eve display!
All the very best, James
Brilliant company and diliver on time…
Brilliant company and diliver on time and extras effort
November 27, 2025
Reply from Galactic Fireworks
Hi Evaldas,
Thanks for the kind words. We always try our best to go the extra mile with the deliveries, so it's great to hear it is appreciated!
All the very best, James
Absolutely everything is great about…
Absolutely everything is great about this company
It arrived early very well packaged amazing value for money brilliant communication no minimum order there is nothing I can fault this company on and would highly highly recommend galatic fireworks they are quite frankly the best.
November 24, 2025
Reply from Galactic Fireworks
Hi Nils,
Wow—thank you for such a glowing review! Hearing that we are "quite frankly the best" is exactly why we do this. I am really glad you were happy with the whole service.
All the very best, James
Exellent fireworks .delivered on time…
Exellent fireworks .delivered on time like they said.would highly reccomend 5 *
October 27, 2025
Reply from Galactic Fireworks
Hi Andrew,
Thanks for the 5 stars! Glad the delivery went smoothly and arrived exactly when we promised.
All the very best, James
Faultless company
Year on year I've traded with this company, basically faultless, knowledge, communication, competitive prices, delivery and after sales. Its simple to write a short review because all companies should trade the way Galactic do business.
November 5, 2025
Reply from Galactic Fireworks
Hi there,
That is high praise indeed—thank you. We really appreciate you coming back to us year after year. We will keep working hard to keep the service faultless!
All the very best, James
Amazing fireworks
Arrived when they said it would do, polite driver. Fireworks where amazing will be ordering again for you next year thank you
October 27, 2025
Reply from Galactic Fireworks
Hi Gaynor,
Thanks for the lovely review. I'll pass your thanks on to the driving team—they will be chuffed to hear the feedback! Glad the fireworks hit the spot.
All the very best, James
Reply from Galactic Fireworks
Hi Dawn, Thanks for the kind words. Really glad you were happy with the service and the fireworks.
All the very best, James
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