Gambling Commission Reviews 

319
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were let down by their experience overall. Customers widely perceive the online platforms as unfair, with many believing that gameplay is disadvantageous, leading to consistent losses. People frequently describe the industry as operating unethically, with concerns raised about its financial practices. Reviewers often express significant dissatisfaction with the regulatory bodies, suggesting concerns about oversight. Many feel that these authorities fail to protect consumers, and that problematic practices persist. This contributes to a perception of widespread issues and unethical practices within the industry.

What people talk about most

Website

People report negative experiences with websites, with many reviewers expressing strong dissatisfaction and... See more

Ethics

Users describe widespread disappointment with the practices of the commission and industry, frequently citing... See more

Staff

Consumers find staff to be negative, with many reviewers describing them as unhelpful, vile, and arrogant,... See more

Payment

Reviewers highlight negative aspects of payment, expressing frustration with verification processes and... See more

Service

Reviewers express strong dissatisfaction with the service, describing it as highly unsatisfactory and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A highly criminal industry run by very dirty people. The commission are massively owed by criminal enterprises that pay them to keep quiet. How such obvious game fixing on these sites are not identifi... See more

Rated 1 out of 5 stars

Quite simply a mega criminal industry. This commission is a total nonsense and simply is there to give cheating and fraudlent gambling websites their licences to receive more money laundering transact... See more

Rated 1 out of 5 stars

Dirty, dirty industry. Totally fixed and rigged against you as an individual. Remember they monitor your account and fix your play accordingly. Its no fluke the pattern of play, you win then you lose,... See more

Rated 1 out of 5 stars

Great fun but without doubt these gambling sites are run by criminals who run the commission. You only have to look to see how many of these sites are now out there and underwritten by the same name.... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

We regulate commercial gambling and lotteries in Great Britain. If you have a query, please contact us via our website.


Contact info

1.1

Bad

TrustScore 1 out of 5

319 reviews

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No history of asking for reviews

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1.1

All reviews

(319)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

Failure after failure relating to FI

Failure to fully assess and regulate football index resulting in thousands of people losing large sums which would not have been spent on the platform were it not for endorsement from GC. This could easily have been prevented if they had actually carried out their role and identified it as a ponzi scam with no long term sustainability.

Almost as bad is this the lack of action following the event and admission that they failed to carry out their role and protect customers. A massive fraud carried out with no consequences for those involved or action for victims.

May 8, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t do their job

Deposited money into a product (footballindex) whilst licensed by the gambling commission, at the time the GM knew something wasn’t right but allowed it still to continue and allow other users to sign up and deposit. A year or two later £124 million was stolen by the Footballindex owners.
The GM have done absolutely nothing apart from sweep everything under the rug and pass the blame.

Oh and their not even bothered about the new product Kix which has the former people running footballindex at the helm

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

What do they actually do?

What do they actually do?
Seems like anyone can set up a gambling firm, take bets knowing full well they never intend to pay out. See the football index SCANDAL

May 6, 2023
Unprompted review
Rated 1 out of 5 stars

Failed Regulation

Licenced a product in Football index which went bust owing over 100 million, costing thousands life changing sums of money. A product which ran like a ponzi scheme, these people instead of holding there hands up , have sort to sweep it all under the carpet whilst calling people problem gamblers , and pretending they've done nothing wrong, redress and an apology should be at the forefront of their minds.

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

Caused the loss of £124m by licensing…

Caused the loss of £124m by licensing football index then tried to cover up their incompetence then ceo who earns £170k has the cheeked to block people on twitter who are quite rightly angry , government needs to close them down admit mistakes and redress failed customers.

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Failed thousands of UK citizens during…

Failed thousands of UK citizens during the Football Index scandal. 124million £ open bets/shares gone from UK tax payer pockets.

They shouldn't have licensed it. Should have seen the red flags.
Should of acted to prevent more harm when they knew it was wrong and going bust.

They also licensed Footstock and users lost all their money on that too. They licensed it whilst knowing FI was wrong... Same customer base. Similar product.

They've argued with victims. Done nothing to help. Lied. Tried to cover up. ZERO TRUST.

DON'T TOUCH ANYTHING REGULATED BY THESE INCOMPETENT/LIARS.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute morons and a disgrace.

Absolute morons and a disgrace.

Allow bookmakers to restrict and close accounts and now allowing them to abuse the preposterous affordability checks before they have even been brought in.

Typical dystopian government organisation.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

They do absolutely nothing to protect…

They do absolutely nothing to protect players. These gambling sites claim they use a RNG but anybody who uses the spins no that's not the case. 99% of these casino sites are robbing people constantly and these plonkers don't help at all they just let it happen. Instead of ignoring these reviews do your job and check these dirty sites like bally casino, virgin games, double bubble

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

These people are clueless

These people are clueless. I don't think they have ever played slots in their lives. They seem completely detached from reality.

HOW have they made things better for gamblers!!?? RTP is now shockingly low so I am losing my money without a chance of winning. Slots are so slow now because of their slow spin rules, so I increase the bet to just get it over with. And all the documents requested just to gamble a few ££!!?? It's ridiculous. The UK is the worst totalitarian nanny state in the world.

Thank god for crypto casinos. If it wasn't for the useless policies by the UKGC we wouldn't all have to sail to Curacao to gamble.

They are USELESS. Fire them all and end the UKGC.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

They don't regulate

They don't regulate like they claim. All they do is tell you they don't get involved and if they do take action they can't tell you. What an absolute laughing stock. Until it comes to affordability checks then they're all for sticking their noses in. But then again look who is in charge. What can you expect

It doesn't surprise me they don't reply on here, they can't even reply on social media and have to turn comments off because nobody can stand them

🤡

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Corruption at its best!

All these reviews! End of the day they are paid by the Bookmakers. They are fully aware of a scam on going where if you are on gamstop, casinos will still take you . If you loose they keep it( which is fine) but if you win you just get your deposit back ....so these casinos can do this the UKGC have advised IBAS to only look at wins not losses. Thereby giving casinos the green light to not pay wins but keep loses. Also as the UKGC are government run you can't take them to court. They are the most corrupt organization I have come across.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

They want their cake and eat it

They want to have their cake and eat it too

I wouldn't care about them not doing their job and regulating the bookies if they kept their nose out of people's business
But they want to interfere with people's ability to bet AND refuse to regulate the industry

They posted a tweet how they're clamping down on illegal gambling and a photo of a tiny little room (with comments turned off of course). Totally oblivious to the fact they're causing this.

They need regulating themselves as they're not fit for purpose . If they didn't exist at least there would be no affordability checks. No one would miss them

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother contacting them.


Might as well not exist. A complete joke of a company who operate in virtual secrecy and don't help punters at all. Should be called the Anti Gambling Commission.
 
How can they regulate an industry when they can't even do basic things like reply to tweets? They told me they don't reply on social media because their replies are complex LOL, so that's why they ignore everyone.

Bookies get away with breaking the GC rules because they don't get involved in individual cases. The bookies know this and therefore act accordingly. Just look at how BETMGM have acted with their free bets the last few weeks. The UKGC are supposed to regulate these chancers but do nothing. Hundreds of people have been stiffed by them looking at social media but radio silence from the GC.

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

You can see why they don’t reply on…

You can see why they don’t reply on here ! people of course they are working for casinos , come on you really think there on our side it’s all about money everything is about money there sat there at there desk tapping buttons eating biscuits and stuffing there faces making out there busy , they don’t give a absolute dam ! They fine casino company’s like 32 red millions of pounds ok wait there they hav broken the rules witch is why they got fined but to 32 red that’s nothing , why people have they (32 red) been illegally caught breaking rules fixing casino games and all they get is a fine doesn’t that say everything! Why are they not closed down !!! if poor old John down the road who is not worth millions breaks the rules he is shut down immediately so cruel so fixed ! It’s all back handers ! They allow them the (gambling Commission ) to still let 32 red trade have a casino but hey we will just fine u and smack ur bottom and tell u don't do it again sick ! keep tapping ur buttons on ur laptop stuffing ur faces and not doing anything for the people ! Modern day criminals can walk away Scot free and just pay a fine naughty company ! And carry on there’s no words to explain it !

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

All these guys have to do is look at…

All these guys have to do is look at every complaint and bad review on every gambling site on truat pilot.

And maybe think this can't be right.

These guys don't do there job. That's why they have worst reviews than most sites out there.

These days gambling is impossible. To win

And These guys are letting them Rob us blind.

Shame realy. Even the good sites. Are taking advantage of the gambling commission. And have started robbing people as they know the gambling commission. Can't do nothing about it.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

So obsessed with responsible gambling

They are so obsessed with responsible gambling that it's embarrassing. You just know that no one working for them bets yet they're quite happy to meddle with other people's betting.

They love to tell you they don't get involved in individual cases but more than happy to stick their nose in when it suits their agenda

They act like they're in North Korea giving the bookies absolute power to ask all sorts of personal information. Bookies want wage slips and bank statements, demanding to know who else you bet with and how much you spend. It's neverending.

This lot love to say that bookies must know everything about their customers. That says it all really.

Nanny state nonsense will drive people to black market bookies but they won't care

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Completely incompetent, they ignore the public

The most incompetent organisation I've ever come across. They don't "ensure gambling is fair and open" as per their mandated requirements, they help betting companies get consumers private financial information and they don't do anything about the companies using it for commercial purposes. When contacted, if they reply, they just say "we don't comment on individual cases".

Their CEO deletes consumer questions he doesn't like on social media, when you email them to warn them they have licensed what you believe to be a Ponzi scheme, they do nothing (6 months later it collapsed with £130 million). When betting companies confiscate winnings, retarget losers and ban winners they simply ignore. Terrible, just terrible.

January 30, 2024
Unprompted review

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