Gambling Commission Reviews 

318
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were let down by their experience overall. Customers widely perceive the online platforms as unfair, with many believing that gameplay is disadvantageous, leading to consistent losses. People frequently describe the industry as operating unethically, with concerns raised about its financial practices. Reviewers often express significant dissatisfaction with the regulatory bodies, suggesting concerns about oversight. Many feel that these authorities fail to protect consumers, and that problematic practices persist. This contributes to a perception of widespread issues and unethical practices within the industry.

What people talk about most

Website

People report negative experiences with websites, with many reviewers expressing strong dissatisfaction and... See more

Ethics

Users describe widespread disappointment with the practices of the commission and industry, frequently citing... See more

Staff

Consumers find staff to be negative, with many reviewers describing them as unhelpful, vile, and arrogant,... See more

Payment

Reviewers highlight negative aspects of payment, expressing frustration with verification processes and... See more

Service

Reviewers express strong dissatisfaction with the service, describing it as highly unsatisfactory and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A highly criminal industry run by very dirty people. The commission are massively owed by criminal enterprises that pay them to keep quiet. How such obvious game fixing on these sites are not identifi... See more

Rated 1 out of 5 stars

Quite simply a mega criminal industry. This commission is a total nonsense and simply is there to give cheating and fraudlent gambling websites their licences to receive more money laundering transact... See more

Rated 1 out of 5 stars

Dirty, dirty industry. Totally fixed and rigged against you as an individual. Remember they monitor your account and fix your play accordingly. Its no fluke the pattern of play, you win then you lose,... See more

Rated 1 out of 5 stars

Great fun but without doubt these gambling sites are run by criminals who run the commission. You only have to look to see how many of these sites are now out there and underwritten by the same name.... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

We regulate commercial gambling and lotteries in Great Britain. If you have a query, please contact us via our website.


Contact info

1.1

Bad

TrustScore 1 out of 5

318 reviews

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No history of asking for reviews

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1.1

All reviews

(318)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gambling commission more interested in…

Gambling commission more interested in paying themselves millions they are in bed with casino sites and all they want is to restrict players not sites. If you ever have a problem they refuse to help instead sending you patronizing bumf on problem gambling. The problem is customers are being cheated and you do nothing but pat yourselves on the back for doing a good job raking in millions of pounds of peoples money when they have been ripped off. When they fine gambling sites for ripping people off do they give it back to the players? Noooo not a penny!!!! Abolish them they are vermin better off with the gaming sites than these gutless wonders

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

I made the mistake thinking they'd want to

I made the mistake thinking they'd want to know about a bookie breaking the rules but they had absolutely no interest.

They just glibly replied that they don't ever get involved. So why bother even have rules if they're never enforced then?

What a weak inept lot they are. More concerned with turning comments off on their X account rather than actually helping punters.

Honestly don't waste your time contacting this lot they won't help you even if the bookies are in the wrong.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

How can I also open a scam place and…

How can I also open a scam place and bribe them like these places do u neeed to have a contact what’s the sketch As so obvious hilirious how most places are bribing them also trustpilot will take reviews off mixed in with them also look at this

November 28, 2024
Unprompted review
Rated 3 out of 5 stars

I have posted on this subject before.

I have posted on this subject before.
I play on a few online bigo sites and all of them post the same type of thing like: Deposit and Play £10 and get xxx number od FREE spins. Or Stake £10 and get free spins on any game you choose. Any many more similar posts.
So to me they say free spins but in a round a bout way you are paying for them. Yes you may win on the spins but out of how many win comapred the the ones who lose, the wbsite is on a winner plus enticing players to gamble.

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

They will take all your money

They will take all your money

GAMBLING COMMISSION/ GIBRALTAR / ANY SITES RUN BY GAMBLING COMMISSION / GAMSTOP

They will take all your money, and close down all your accounts right after you wager large sums. They stole large sums of me across multiple sites and manipulated outcomes by closing down accounts and even let me gamble whilst I was on a ban with Gamstop which I didn’t even ask for! All sites commissioned by gambling commission work together to steal people’s money, they closed down my accounts and said “business reasons” right after a 3k wager loss, just when the wins about to come, the people in charge of gambling commission are not to be trusted they are dangerous. They are professional manipulators and are rigged I wish and will make the world sees their truth. Will take this to any extent to prove this as all evidence is gathered.
LIST OF GAMBLING SITES THAT SHUT ME DOWN AS SOON AS A LARGE SUM WAS WAGERED WITH THE HELP OF GAMBLING COMMISSION WHICH IS RIGGED ARE -
BETFRED, BET365 ,NETBET, CORAL, LADBROKES, PADDY POWER, GALA SPINS, GALA CASINO, SUN BINGO, SUN VEGAS, VIRGIN GAMES, BETFAIR, SKY CASINO, 888 CASINO, GROSVENOR, 32 RED, GIBLITAR / GAMBLING COMMISSION. Dangerous & professional thieves.

Date of experience: 08 October 2024

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

An utter waste of time

A regulator that doesn't seem to care about regulation
All they care about is preaching responsible gambling which isn't their job
They flat out ignore people who message them on Twitter.
And if you do email them you'll eventually get a reply simply saying they can't help. If you reply telling them a bookie is breaking the rules they don't care

What do they do all day?

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

This is a useless organisation that…

This is a useless organisation that does nothing to improve any gambling companies and the service they provide.,Get off your rear end and do something to overhaul badly run companies like bet 365 that offer dreadful customer service. Bet 365 need to be brought into line. Do what the energy watchdog do and fine companies that provide poor customer service and recieve a lot of complaints .

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Gambling Commission Representative

I had the unfortunate experience of dealing with Julie an investigate manager from the Gambling Commission, and I must express my profound disappointment with her conduct. Not only was she extremely rude, but she also failed to keep pre-arranged appointments and consistently neglected to return phone calls, demonstrating a blatant disregard for customer service.

During our interactions, I found her demeanour to be biased and arrogant. When I disclosed the amount I had lost with my operator—around £30,000—her dismissive response was, “Is that all?” This flippant attitude is completely unacceptable for someone representing an organisation that is supposed to protect consumers. It feels as though the Gambling Commission lacks empathy for those affected by gambling issues and is more focused on trivialising their experiences.

Overall, my experience with Julie has left me feeling frustrated and disheartened. I expected a level of professionalism and support that was sorely lacking. I hope the Gambling Commission takes this feedback seriously and reassesses its approach to customer service and representation.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Corrupt and disgusting organisation

Corrupt and disgusting organisation, gambling should be banned to avoid the illegal exploitation supported by the UKGC. They have been placed in position of trust and power yet that are completely corrupt and unwilling to make casinos fair. Shame on you all and the failed employees who choose to work at such a disgraceful place, did you all lose your jobs selling payday loans to single mothers when the FCA actually did their job?

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

About time they did something about sun…

About time they did something about sun and fab bingo clearly rigged as hell there session bingo is full of bots and same winners
U dare speak out of place ur chat banned cms use the same bs there regulated any site can be regulated doesn't mean u don't rig your bingo and slots I.e paddy power buzz bingo Mecca all been fined for rigging bingo and slots lmaooo

Do your jobs ur paid to do and sort this site out!!

August 27, 2024
Unprompted review
Rated 1 out of 5 stars

The company sucks and drained the fun…

The company sucks and drained the fun out of UK gaming sites , everyone is put in the same league we are all are big gamblers, and have to be looked after, I get it go for the big spenders not the ones who put on small bets and play for a few hrs each day then get told you have been playing to long and we are now restricting you" .... every time you win and withdraw you are now wondering will the money come through or are they going to use GC as an excuse not to pay us our money. you have sucked the fun and excitement out of gambling and maybe thats the aim of this company and you really dont help when it's needed and so what if you fine them , it doesnt mean anything to us or to the company!

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

useless like most regulators…

These people are there to protect criminal casinos like All British Casino, which, if you win, simply takes your money and closes your account under the excuse of enhanced due diligence.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Just an opinion !!

Firstly I bet only small stakes 10p maybe 20s off a £20 deposit on a weekend ,I prefer a sports bet tbh .Gambling is neither here or there for me.But what I can tell you is everyone involved in the running and regulating of online casinos are criminals ripping off the people !! It’s clear as day it’s laughable but also sad at the same time.I feel sorry for the people who bet much higher stakes and deposit more because they must be having their eyeballs ripped out by these useless fraudsters..I read in a forum that mentioned here and how bad the reviews were so I thought you know what I will give them a piece of my mind seeing as I can .So I’m not here off the back of a daylight robbery slot game loss. The Devil is waiting for you cowards.

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Someone there is taking backhand…

Someone there is taking backhand because to let allwyn take over the lottery is disgusting allwyn needs looking into but gambling commission won't taking to much money and certainly not regulating right online players are being ripped off terrible funny when camalot run it online players won something but with allwyn no body win online and they don't want to pay out ticket wins either disgusting allwyn and disgusting gambling commission for letting it happen

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

THIS GOVERNING BODY DO NOT HAVE YOUR…

THIS GOVERNING BODY DO NOT HAVE YOUR INTEREST AT HEART IN FACT THE COMPLETE OPPOSITE THEY SAY THEY ARE CLEANING UP GAMBLING IN THIS COUNTRY BUT THEY ARE NOT THEY ARE ACTUALLY PUSHING PEOPLE TO GO UNDERGROUND LIKE THE AL CAPONE ERA OF PROHIBITION AND DONT ASK THEM FOR HELP OR ADVICE BECAUSE THEY HAVE TOTAL ZERO INTEREST THEY REALLY DONT CARE THAT GAMBLERS ARE GETTING SCAMMED

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

A Dreadful Blackjack Session - Evolution Gaming - A Very Unprofessional and Bully Dealer 24/03/24

I need to report a serious verbal abuse by a Blackjack dealer working for Evolution Gaming. I have contacted Evolution via email several times but, as usual, they have never replied to my emails. The reason why I have given you one star is because I have also tried to get some help from you as you are an organization that should protect the players, but it seems like you are not doing anything at all. I have published a video for the incident on my YouTube Channel. The title of the video is: "A Dreadful Blackjack Session - Evolution Gaming - A Very Unprofessional and Bully Dealer 24/03/24"

March 24, 2024
Unprompted review

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