Gambling Commission Reviews 

318
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were let down by their experience overall. Customers widely perceive the online platforms as unfair, with many believing that gameplay is disadvantageous, leading to consistent losses. People frequently describe the industry as operating unethically, with concerns raised about its financial practices. Reviewers often express significant dissatisfaction with the regulatory bodies, suggesting concerns about oversight. Many feel that these authorities fail to protect consumers, and that problematic practices persist. This contributes to a perception of widespread issues and unethical practices within the industry.

What people talk about most

Website

People report negative experiences with websites, with many reviewers expressing strong dissatisfaction and... See more

Ethics

Users describe widespread disappointment with the practices of the commission and industry, frequently citing... See more

Staff

Consumers find staff to be negative, with many reviewers describing them as unhelpful, vile, and arrogant,... See more

Payment

Reviewers highlight negative aspects of payment, expressing frustration with verification processes and... See more

Service

Reviewers express strong dissatisfaction with the service, describing it as highly unsatisfactory and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A highly criminal industry run by very dirty people. The commission are massively owed by criminal enterprises that pay them to keep quiet. How such obvious game fixing on these sites are not identifi... See more

Rated 1 out of 5 stars

Quite simply a mega criminal industry. This commission is a total nonsense and simply is there to give cheating and fraudlent gambling websites their licences to receive more money laundering transact... See more

Rated 1 out of 5 stars

Dirty, dirty industry. Totally fixed and rigged against you as an individual. Remember they monitor your account and fix your play accordingly. Its no fluke the pattern of play, you win then you lose,... See more

Rated 1 out of 5 stars

Great fun but without doubt these gambling sites are run by criminals who run the commission. You only have to look to see how many of these sites are now out there and underwritten by the same name.... See more


Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Information provided by various external sources

We regulate commercial gambling and lotteries in Great Britain. If you have a query, please contact us via our website.


Contact info

1.1

Bad

TrustScore 1 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(318)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thanks for deciding how much I can…

Thanks for deciding how much I can spend a month on gambling that's very good of you

I've no idea what it has to do with you what I do with my money but you seem determined to intefere and get limits set on everyone's accounts

I'm sick of having to send evidence of wealth to bookmakers and when I ask why they all say it's the you the UKGC

You should be called the Anti-Gambling Commission in my view. I'm not 16 I don't need saving from myself

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

Sent in video evidence of Betfred slot…

Sent in video evidence of Betfred slot machines and now sending it viral to the public to prove what’s really going on.

I uploaded exactly £200 on to the machine.

I lost £100 instantly with £6 paid back. No bonuses.

So I then started to film the remaining £100. I swapped games and went on the highest roller game.

I clicked on fortune spins. Then had the option to click “1 in 5 on average win” or “1 in 10 on average win”

The game was fortune spins and it said “ENHANCED chance of BIG BONUSES”

I then proceeded to play.

The machine span through all 50 spins of £2 a stake.

I was mind blown. I got on the Bonus 4 times. (Already the 1 in 10 “on average”) was completely false and rigged. But for the main point… you get super strikes dictated to you by a spinning wheel. I was given the lowest everytime. And then they gave me 6 super strikes (one of the highest amounts)
Every single strike was a return of ZERO. I was mind blown again.

My money was done to its last £4 and I got back on super strikes. They paid me out £2. I then used the remaining balance and not to my surprise. Lost.

Just to make this clear. When a customer spins £200 of slots and only has 1 win of £2 return, you should know this isn’t “random”. CONTINUOUS LOSING SPINS is NOT random. For a game to be random it would need a significant amount of win returns too. Not 1 out of 100 spins.

For anyone who thinks these are “regulated”. These bookmakers are the same people behind the regulations boards. There is no complaints systems. I have looked into now paying private mathematician and then lawyers to take these criminals to court. This has been designed this way so customers cannot afford court fees. But I have done my homework and contacted the right people.

I advise everyone to start going down this route of exposing the slots payouts specifically. They legally are getting away with daylight robbery by putting in their terms and conditions that the game is “random” and is determined random on each spin. In other words. They are admitting you can spin through £1 million pound and lose on every single spin, Because it’s “random” right.

What’s not random and is very CLEAR, is it’s IMPOSSIBLE to have the reverse and win on 99 spins and lose on 1.

Again. Making this NOT random but completely rigged.

They have designed this not to be fair but for the machines to work out how much more money they need to suck in before paying out a TINY fraction to some “lucky customer”

It has nothing to do with randomness. I have even asked for Betfred , coral and ladbrokes to all give me slots history of any customer who has won the jackpot twice in a row. They have all refused and give me the gaming commissions contact details instead. This should tell the public a lot of how they operate.

Stay away from these people full stop. If you do have gambling addictions, please start video filming every single slots game you play in their store and online and upload this on social media. I’m gathering collections and working with huge independent anti betting groups are on target to expose these mafias and eradicate these scum from our country once and for all.

The gambling commission will contact you every time and say “the slots are random and working fine” words to them effects. Even when people win jackpots online , they still try and say it was a glitch and not pay people. Any trick in the book and they will try it.

The government takes percentages off these criminals. They make far to much money to even bother debating whether or not to make these machines illegal. Please go independent. I will be uploading links on how to start taking these criminals down through the legal system. To the point courts cannot physically get paid off by these scum.

December 28, 2021
Unprompted review
Rated 2 out of 5 stars

Casino's read your cookies, bank balance! pay dates. details. we accept to be exploited

I appreciate the restrictions that have been put in place. unfortunately the more restrictions put in place the more that the casinos implement new ways to keep extorting. I have a complaint for every casino. I rate the lot 0. Obviously conspiracy theories are theories, but new age Mk Ultra or "Data Analysis" as it's called is still an exploitation program, realise this! casinos are reading your cookies, SEQUENCE. 1) deposit. 2) lose. 3) transfers on bank. 4) deposit. Hope this makes you a bit more aware. they know how much & when you get paid. if it was my choice! role reverse imagine watching all that money count down, hmm yeah that is their thing though.

December 17, 2021
Unprompted review
Rated 1 out of 5 stars

Like the U.K government this lot are…

Like the U.K government this lot are not fit for purpose, if you actualy read into how they govern gambling sites its basically do what you want. An absolute shambles of a department that has no idea what it is regulating. Just looked into to their staffing numbers , that alone should set alarm bells for gamblers in the U.K

November 20, 2021
Unprompted review
Rated 1 out of 5 stars

pointless

what a pointless, useless, pathetic site this is.
they do nothing, there site does not work, glitch after glitch.
the whole thing seems to be a cover, it seriously looks like these guys are on the take from the gambling groups they are supposed to protect us from.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Imagine my shock they haven't replied…

Imagine my shock they haven't replied to the messages on here

They don't care about helping punters all they care about is whining on about responsible gambling. They're obsessed thinking everyone has a gambling problem. My problem is the spineless bookies don't take a bet

**Ps well done giving bookmakers the power to ask for every single piece of identification I own just to get a bet on. You are neither use or ornament

September 9, 2021
Unprompted review
Rated 1 out of 5 stars

Congratulations

Congratulations, you have given bookmakers the power to demand bank statements, tax bills and wage slips all under the responsible gambling nonsense. One company even told me I had to show my balances held with other bookmakers to show where my funds were!

When I contacted the GC about being limited by bookmakers they claimed they don't get involved in individual disputes they're more than happy to give the bookies the power to snoop in your private finances though

Useless and rotten.

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

I use to work for the commision

A reporter in malta was murdered by mafia because she was about to uncover the corruption engraved in the gambling industry .A car bomb was put under her car and she was killed before she could leak any information to the public about the corruption that goes on within the industry
The worlds goverments allow these fraudelent gambling sites to operate turning a blind eye to these issues because of the tax revenues yeilded from the gambling industry which is too beneficial to their countries .
The gambling commision is a front its only there for regulation purposes nothing is done about any complaints i can assure you because i use to work for them and know exactly what goes on behind the scenes .Its all corruption from the gambling commision to the online casinos all the way up to the worlds goverments . If a online gambling site notices you are making cash from them you will be red flagged on their systems and the game your playing will be digitally manipulated in the houses favour to stop you winning , if somehow you manage to get over this obsticle and somehow win they will be told by senior management to restrict your account so your chances of winning will be severley limited . Take my advise do not play at online casinos its all a massive con .

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Every review fake useless gambling…

Every review fake useless gambling Commission is negative a company called fansbet never paid my withdrawals 96 times never provided my chats over so many times. They ripped off so many people the ukgc should be shut closed never ever should the ukgc operate again they are the frauds

July 2, 2021
Unprompted review
Rated 1 out of 5 stars

I m sure gambling commission get money…

I m sure gambling commission get money from casinos that's why they dont help us its very simple.i played all online casinos and they are all fox.for example you can't win big jackpot, all big winners list are fake.i stopted gambling ,if we all stoped they will cry believe me my friends and stop then please

May 28, 2021
Unprompted review
Rated 1 out of 5 stars

Boycott playing

Boycott playing

All players lets boycott playing online for one week and i am sure UKGC will open their eyes.

Or lot of them at UKGC should get sacked

May 6, 2021
Unprompted review
Rated 1 out of 5 stars

Video record games

I think its time people started video recording games and uploading them to a website for government viewing to decide on fair play policy that the gambling commission seem to not notice... its clearly a corrupt organisation... id like to see them try to defend themselves under scrunity... its clear they are not fit for purpose.

May 2, 2021
Unprompted review
Rated 1 out of 5 stars

This organisation is dedicated to…

This organisation is dedicated to protecting big business - a mere facade of consumer transparency and fairness. They make it as awkward as they possibly can for ordinary people to make complaints about gambling companies and their twisting of so-called Terms and Conditions to suit themselves. I was trying to complain about a company called "Mr.Play", which is so bad in its dealings with the public that it has a 69% bad rating on Trustpilot, a public outrage that the Gambling Commission, if it was genuine, would be picking up on without the public having to complain. Anyway, the Gambling Commission website provides no means of complaining via an online form. The UK is a joke when it comes to protecting its people from big corporations abusing the rules!

April 28, 2021
Unprompted review
Rated 1 out of 5 stars

They really don't care

They really don't care, I have advised them of IBAS underhand schemes and ignoring clear evidence. They take months to come back to you as do IBAS, and then email within a minute of IBAS emailing! they have done nothing , but have seen the email and just follow it up like its their intervention thats got IBAS to respond! IBAS and the GC really should be looked into .

April 22, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look