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Rated 1 out of 5 stars

Wouldn't help fix my game account on dreamlight valley and has given me the run around for 2 weeks after I gave them my gaming tag id and a screenshot of what the quest was and what happened. They are... See more

Rated 1 out of 5 stars

They are not even responding to me, I have been trying to reach them for several weeks but still not even a message. I have played asphalt 8 since the earliest days and because I left it for 2 years... See more

Rated 1 out of 5 stars

15 DAYS OF SILENCE - Ticket #14181 - Gangstar Vegas Support.I see that Asphalt 8 players are in the same situation and you are not responding to any negative reviews. My 2 years of work and Ticket #14... See more

Rated 1 out of 5 stars

DO NOT GIVE YOUR MONEY TO THIS COMPANY. A dreadful company acting illegally in relation to its customers' digital assets. I used to play Asphalt 8 a lot and spent money on unlocking vehicles etc. This... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Top mobile games, iPhone/iPod Touch games, Android games available for download at Gameloft. Also, find games for BlackBerry, Windows Mobile, Nintendo DSi and WiiWare, XBOX 360 Live, and PlayStation Network. Games of all categories and for all ages.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

173 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Greed

You have to buy dreamlight valley multiple times if you want to buy it for your kids if they have their own account on one console. So say 3 kids and 3 accounts on one console = 3x €30. Such greed and i find it so low to do so as a company. Over the backs of parents. All other games you buy it on the main account and your kids can all play it, but not with this game.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

Duck you Gameloft, i hope the lawsuit coming for ya

Gameloft removed all of my progress in Asphalt 8, then proceed to tell me that i didn't save it on their cloud system. WTD, there's no cloud system in that game bruh, everything was saved on Google Play Games. ALL OF MY 400 USD IS GONE. Also, they removed their older titles games without any reason at all, such as the older MC series, the NOVA series, and many more. I PAID FOR THEM, ALL OF THEM. But the most serious thing that really bug the duck out of me out is, I played a lot of Gameloft Classics, 3 years spent grinding the poker games, just to be vanished from play store when i proceed to reset my phone. DUCK YOU GAMELOFT. Just found out their net worth is only $100 million a year. Even less greedy and really-not-greedy-at-all companies make more. AND NOW THEIR CUSTOMER SERVICE. Absolute joke, I contacted 5 ACTUAL person and all they said is, "just hang in there, we will contact our customer service".Uhh, excuse me, may i ask you something? Are you good? YOU ARE THE CUSTOMER SERVICE. Oh my god. Just don't play their games. Oh yeah, and the new Asphalt 8 update removed bike racing on the bike racing event itself. Ridiculous, garbage, greedy as duck. Keep being greedy and witness the fall of your company.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Really good games I play Disney speed…

Really good games I play Disney speed storm and dream ligh valley Disney speed storm is so good and get tones of updates with lots of brand new content every month absolutely love the game so fun to play and absolutely love the sound tracks on the games are well designed good at contracting customers about about issues they they have and they are good at giving compensation away for any issues that they have really friendly community

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Servers suck and no customer service

Anything wrong with these scammers. I played March of Empires since december 2017. I often had troubles with their servers. But after this last Realms merging, their server has crashed. For each of us, the problem has been the same, we all complain a loading still at 78% with no response from the server. I don't know if anyone managed to log in again, but many of us (we can see them here or in the Microsoft Store) didn't. There's no customer care, regardless of whether you pay or not. Our shields are expired, then who managed to log, may have attacked us. I had a Level 35 castle, with 24.4B food, 5.8B wood, 5B stone, 5.4B iron and 3.3B silver. The last time I lost resources, they limited themselves to offering useless item packages. I don't want their ******* items, I WANT MY RSS BACK, even if I have to restore my units and walls. And they could easily add them back to the accounts from their terminals.
Since I don't believe they will do that, I'll never return to this game again. For me you can also fail after this.
One star is even too many.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

March of Empires is a total rip off

March of Empires is a total rip off. We just had 3 major realms merge and at day 3 only 20% of the player base can log in. It hangs at 80% if you do get in its just a short period then your kicked. The game gets worse and worse with each merge and update yet customer service WILL get back with you but 3 months after your request. 5 years and the same bugs never get fixed.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

What a money grabbing company…

What a money grabbing company recently bought dreamlight valley to find out only one account can use the dlc and also played disney speedstorm f2p for while and started to slowly become pay to win and pay to proceed with any of the tournament avoid there games everybody

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

March of Empires - Their games are buggy

Their games are buggy. Rampant with cheating, running side bots, people selling their huge castles or progress. It's a money-making game designed to make you spend more and more money. There is nothing fair about this game. And the customer service is a joke! No wonder they have such a bad rating on trustpilot. Trust the ratings players. Don't let yourself become a target of in app advertising and cheating.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Dreamlight Valley Special Love

My special needs daughter loves Dreamlight Valley 💗. She wonders where the rest of Mirabel’s family is, though, and wonders if the Casita will grow with them. She also wonders if there’ll be a Wish Realm with all the characters from the movie …especially Valentino? She’s really a fan of everyone being back together. 💕

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

GameLoft

it was amazing, the games that they make like asphalt 9 legends such amazing racing game. I hadn't have had any problems with gameloft so that is why it is a 5 star.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

I have been playing Gameloft's Dragon…

I have been playing Gameloft's Dragon Mania Legends for approximately 4.5 years. The customer service is absolutely terrible. Recently my real name got published on their DML Discord Forum. I reported this illegal activity to Gameloft Customer Care, as well as members of the Gameloft Board in Paris and Vivendi , who owns 56% of Gameloft. I have spent close to $75,000 on this game, yes that amount of money. The total lack of service, professionalism, as well as the breach of Private information, today I deleted the DML game and refuse to support Gameloft any longer. They didn't care a damn about me or my privacy. Now they have blocked alll communication from me.Please be careful with their games. Today I contacted Microsoft and asked them to delete my game and connection with Gameloft. This has been a truly awful experience.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Crooked company

Crooked company. Absolutely livid at the dreamlight valley expansion. A family can't even share a purchase on a single console. That is pure corporate greed. Will never buy their games again.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Greed over quality

Constant outages with their game. Games clearly geared for in app purchases and unplayable otherwise. One thing if the games were developed well without glitches and outages but this company clearly chooses greed over customer satisfaction.

November 5, 2023
Unprompted review
Rated 1 out of 5 stars

had issused with switching accounts on…

had issused with switching accounts on dreamlight valley, completely lost my entire save. ive sent out an email for each day of the week and when i did get a response, it was dead silent. no follow up. ive now sent out many other emails to game loft and their team directly. there is no way to call them. there is no way to message them it only redirects to the same page that ive filled out so many times now. My issue has still not been resolved after two weeks.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Don't trust Gameloft

Don't trust Gameloft. My husband got Disney dreamlight valley, mostly for me as he doesn't play it. Had we known it wasn't going to eventually be free, which was promised, we would have made sure to buy it on my account as now the DLC it turns out is account locked and I can't play it as my husband owns the game and even if he bought the DLC I can't play it on my account and I can't buy the DLC as I don't technically own the base game. I'd have to buy the base game and the DLC which is crazy. My daughter was interested in the game but I would have to buy it all for her too. Just crazy greedy! All other games the DLC can be shared when played on the same device.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

I play Disney Magic Kingdoms and they…

I play Disney Magic Kingdoms and they purposely make it to where you can never finish an event. All they want is money for in app purchases. Thousands of people have complaints and they don't care. They do make amazing graphics though. But if you expect to get new characters from an event it won't happen.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy nothing from GAMELOFT SHOP

I recommend all you guys dont buy nothing from gameloft shop in any games cause if you have a problem the customer service isn't available,they dont answer. I had trouble in disney speedstorm and i left game cause this problem annoying me.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

I bought The Rift in Time for Disney…

I bought The Rift in Time for Disney dreamlight valley. It has terrible bug! I've emailed them several times and never get a solution! They took the money and ran. I don't recommend their games to anyone. Bucha greedy jerks that don't care. Sad I paid $70 for a game that doesn't work! I filed a report with the Bbb. They need accountability. Their i.t department should be fired! They don't know what thir doing, except taking our money.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Dreamlight valley

Purchased the Ultimate edition of dreamlight valley, and never received all the items or moonstones. Was told by gameloft my proof of purchase wasn't good enough. Gameloft has lost a paying customer

July 31, 2023
Unprompted review

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