Game Mania Reviews 

1,256
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I am always impressed by Gamemania's service - they have great knowledge and it is clear that their work is also their passion. They are always there to help and advise. During my last visit, I also... See more

Rated 5 out of 5 stars

RH4676R6WS Confirmed. Ksh95.00 sent to GAMEMANIA for account 2qhjyb on 4/8/23 at 1:35 AM New M-PESA balance is Ksh0.00. Transaction cost, Ksh6.00.Amount you can transact within the day is 299,905.00.... See more

Rated 1 out of 5 stars

Heb op 07-05-2023 een pre-order geplaatst voor the Legend of Zelda: Tears of the Kingdom maar is nog steeds niet binnengekomen terwijl de pre-order op dag van release in huis zou zijn. Ik had het net... See more

Company replied

Rated 5 out of 5 stars

The quality of the store staff is very high and you can tell that each member takes their job very seriously. It's always a pleasure to come to the store as it is well stocked, with a wide range of pr... See more

Company details

  1. Video Game Store
  2. Used Game Store

Written by the company

Bij Game Mania kun je terecht voor de grootst keuze in games, spelconsoles, accessoires, trading card games en merchandise. Ook heeft Game Mania de grootste keuze aan tweedehands games: meer dan 4.000 spellen! En als je op werkdagen voor 20.00 uur in de Game Mania webshop bestelt, heb je je bestelling de volgende dag al in huis.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(1,256)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service, and really friendly

I was sceptical about this store at first because it was my first time buying a product from their store, but after contacting their customer service and visiting their store im convinced to say that i will buy more products from them in the future.

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Good prices, good customer service

I ordered an OLED Switch on Tuesday, picked it up on Friday. The staff gave me good advice re. choosing a glass screen protector over a plastic one, I'm very happy with the glass screen protector!

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

No complaints

No complaints, very nice store and even nicer staff. Would recommend the store for anyone!

December 6, 2021
Unprompted review
Rated 2 out of 5 stars

Customer service?

I didn't have any problem with buying a product but the customer service... they first reply but will say it's your own fault and then if the problem happens again they won't reply anymore.

November 27, 2021
Unprompted review
Game Mania logo

Reply from Game Mania

Hi, would you mind sending us an email so we can look into this matter? (klantenservice@gamemania.eu) Thank you in advance

Rated 1 out of 5 stars

Don’t buy here.

To my experience and opinion this is the Worst shop ever. Ordered some products for delivery. Doesn’t offer signed delivery and when your expensive package gets lost, it will take you a very long time to get this sorted out . You’ll have to do their job for them.
They are really lazy and don’t care about customer satisfaction . They lie, pretending your package is delivered, when in fact it’s not delivered. The security is a joke and I will never buy anything here ever again. After 3 weeks of doing their job for em they finally decided to refund the package and ask you to close your complaints. They refunded after almost 3weeks . My advice is that you take your business elsewhere and buy at a shop that does offer signed delivery.

September 10, 2021
Unprompted review
Game Mania logo

Reply from Game Mania

Beste Jens, bedankt voor de feedback. Inmiddels hebben wij contact opgenomen en deze zeer vervelende kwestie opgelost. Onze excuses voor het ongemak!

Rated 1 out of 5 stars

Do not buy a 2nd hand machine here

Do not buy a 2nd hand machine here. Bought a 2nd hand ps4, at unboxing the dual shock charging chord didn't work (insufficient testing) . Dodgy power chord that barely fit. Very slow & noisy disc drive. Long story short, disc drive stopped working to the point we didn't know if there was a disc in there. It accepted a 2nd disc. Eject and manual eject didn't work. Though 4 month into 6 month 'warranty', I returned it, was told it was a big mess and not covered by the warranty - tough luck basically. €230 and €60 of games down the drain. Horrible customer experience.

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Custommer service Is terrible

I went to the store on Ceintuurbaan the Custommer service Is terrible. Went there to change a headphone that i bought the day before because was not satisfied with the product. The man refused to change the product.
Other electronic stores will give you up to 100 days to return the product without questions(they only give 14 by the way). I dont recommend to anyone buying anything in this store.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Love you guys

Best shop ever,always friendly and on time.
With it's dellivery.
#myshop #proud #awesome
Greetz from Belgium 😉🙌😎

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

great years of gaming

more then 15 years this is my favorite gamestore
games for everyone of all ages
used and new, old or new it not madders
theirs a choise for everybody and all gameconsoles availleble
+ a customers card where you can save points en get
discount after some saving, verry nice!!!
the people who work their are always nice and tell you what you need
if you have qestions. nice prices and great deals on 2e hands also
i would say, lets all go their!!!!

August 11, 2016
Unprompted review
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